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Added 10 mins ago
OL
Landscape Construction Lead Hand and Driver
Oriole Landscaping Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…reflect each homeowner’s style and lifestyle, combining creative design with skilled craftsmanship. The team is dedicated to delivering landscapes that are both visually striking and highly…
Added 40 mins ago
CO
Job ID #32260: Horticulture Greenhouse Supervisor
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…Horticulture management team, the Horticultural Greenhouse Supervisor, will be responsible to plan, coordinate, schedule and supervise Horticulture staff responsible for the operations and…
Added 55 mins ago
BC
retail store supervisor
Bear Creek Market Ltd
Surrey, BC
- Full-time
Supervise staff (apprentices, stages hands, design team, etc.)
Added 55 mins ago
ML
retail store supervisor
Mr. Lube Canada
Vancouver, BC
- Full-time
Supervise staff (apprentices, stages hands, design team, etc.)
Added 2 hours ago
EG
gas station supervisor
Econo Gas
Hawkesbury, ON
- Full-time
Supervise staff (apprentices, stages hands, design team, etc.)
Added 3 hours ago
MN
Cultural Connections Supervisor
Metis Nation Saskatchewan
SK
- Up to $79,591 CAD / year
- Full-time
…under Bill C92. MN-S is undertaking a multi-year process to design and implement Métis specific CFS programs and services, with a particular focus on culture, language, and heritage. Under…
Added 5 hours ago
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- Full-time
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Added 5 hours ago
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retail store supervisor
Penhold IDA Pharmacy
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- Full-time
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Added 5 hours ago
MN
Cultural Connections Supervisor
Métis Nation-Saskatchewan
SK · Saskatchewan, Canada
- Full-time
…under Bill C92. MN-S is undertaking a multi-year process to design and implement Métis specific CFS programs and services, with a particular focus on culture, language, and heritage. Under…
Added 5 hours ago
S
Project Coordinator- Toronto, ON
SKYGRiD
Toronto, ON
- Full-time
Presenting design discrepancies to design consultants for resolution and preparing necessary documentation.
Added 6 hours ago
DA
HVAC Repair Technician - Dallas Air Solutions
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Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…best practices; ensuring that all work is done according to design specifications, state and local building codes, and applicable…
Added 6 hours ago
AG
Media Planning and Buying (Planning)_04
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- Full-time
Assist Strategy Supervisor on client deliverables
Added 6 hours ago
UO
Intermediate Liaison, Career and Employment
University of Ottawa
Ottawa, ON · Desmarais Hall
- Full-time
Reporting to the Supervisor, Career and Employment, the incumbent is responsible for initiating and building strong student and business relationships with various organizations while…
Added 6 hours ago
UO
Intermediate Specialist, Faculty Infrastructure
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Collaborates with the immediate supervisor and team members in the design and optimization of new spaces through construction or renovation projects for complex scientific equipment and…
Added 6 hours ago
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Supervisor, Marketing Science
Adelphi Group
Toronto, ON
- Full-time
We are looking for a Supervisor to join our Marketing Science / Growth Analytics practice and play a critical role in shaping how data informs media strategy, investment decisions, and…
Added 7 hours ago
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Charlottetown, PE
- Full-time
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Added 7 hours ago
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Supervisor - retail
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- Full-time
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Added 7 hours ago
Y
School Age Leader
YBC
Dawson Creek, BC
- Up to $23.14 CAD / hour
You will design and actively participate in activities, provide individualized support as needed, help children navigate conflicts, and model positive behaviours. You’ll also contribute to…
Added 7 hours ago
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Early Childhood Educator
YBC
Fort St. John, BC
- Up to $31.56 CAD / hour
- Full-time
…children. By adhering to the YMCA Playing to Learn curriculum, they design, and lead activities tailored to the interests and developmental stages of the children in their care. These…
Added 7 hours ago
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industrial electrician
AGS - Cambridge
Cambridge, ON
- $41 CAD / hour
- Full-time
- On-site
Added 7 hours ago
L
Seasonal Guest Experience Lead | 17th ave
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…pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.…
Added 7 hours ago
MV
Engineer-In-Training
Metro Vancouver
Burnaby, BC
- From $77,171.26 CAD / year
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…in support of professional engineers such as simple plans, design calculations, data analysis, cost estimates, logistics, field work, project specifications, correspondence, and draft…
Added 8 hours ago
DO
retail store supervisor
Duncan On The Run
Duncan, BC
- From $25 CAD / hour
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Supervise staff (apprentices, stages hands, design team, etc.)
Added 8 hours ago
RG
MAINTENANCE TECHNICIAN
Rank Group
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- Full-time
…construction, property management, property maintenance, space design and planning. We thrive on building mutually open and honest relationships with our clients in all our projects, which…
Added 8 hours ago
AI
Production Supervisor
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Montreal, QC
- Full-time
We are currently seeking a qualified Production Supervisor - Industrialization to join our team. This role leads a team of Manufacturing Engineers, Industrial Engineers, and Technologists,…

KITH

Customer Experience Supervisor

Vancouver, BC, Canada
Kith Vancouver, Canada

Compensation: $38.00-$40.00/hr · Full-time

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Job details

Pay: Compensation: $38.00-$40.00/hr
Job type: Full-time
Experience: 2-3 years management experience in retail customer centric environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

ABOUT THE ROLE

Location: Vancouver store

Status: Full Time

Compensation: $38.00-$40.00/hr

Position Summary: The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for guiding the sales team on the floor, ensuring consistent execution of brand service standards, and fostering meaningful customer engagement throughout the store.
The Customer Experience Supervisor serves as a leadership presence on the sales floor, coaching team members in real time and helping drive a welcoming, service-driven store environment. This role also supports the execution of customer engagement initiatives, in-store events, and brand activations to ensure customers experience the brand in a memorable and authentic way.
Working closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork.

RESPONSIBILITIES

Primary Responsibilities:

Floor Leadership & Team Development

Provide leadership and guidance to the sales team while maintaining a strong presence on the sales floor.
Act as a role model for service behaviors, product knowledge, and customer engagement.
Provide real-time coaching and feedback to team members to strengthen selling behaviors and service standards.
Help foster a positive, collaborative, and high-performing team environment.
Guide work activities throughout the day and support team productivity when managers are not present.

Customer Experience

Champion a welcoming and elevated in-store experience that reflects the brand’s service standards and culture.
Lead by example on the sales floor by actively engaging customers and demonstrating best-in-class service behaviors.
Coach team members in real time to strengthen selling behaviors, customer interactions, and product storytelling.
Support the resolution of customer concerns to ensure positive and professional outcomes.
Assist with the execution of customer engagement initiatives, in-store activations, and brand experiences to ensure they are delivered seamlessly and reflect brand standards.
Help prepare the team and store environment for special initiatives or activations to ensure customers have a memorable experience.
Support training and awareness around new customer engagement tools and initiatives that enhance the in-store experience.

Operational Support

Support the management team in executing operational processes and store priorities.
Ensure consistency in operational execution and adherence to standard operating procedures.
Assist with visual merchandising initiatives, inventory activities, and general store operations.
Maintain a clean, organized, and welcoming store environment.
Stay informed on store communications, business metrics, and current initiatives.

REQUIREMENTS

Experience:

2-3 years management experience in retail customer centric environment.
1 year+ experience with retail/apparel operations, preferred but not required.
1 year+ resolving customer service-related issues.

Skills/Abilities:

Ability to perform business math and accounting
Comprehensive computer skills
Ability to multitask and manage multiple projects at once
Thorough communication and delegation of task and responsibilities
Efficient time management skills
Standing/Walking for prolonged periods of time
Lifting or moving up to 11.34kg
Bending, twisting as well as climbing of ladders and other physical tasks related to standard retail operations

WHO YOU ARE

Professional Characteristics:

Organized and detail orientated
Effective communicator
Calm composure in high-pressure situations

Personal Characteristics:

Friendly and welcoming
Adaptive and proactive

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.

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More about this job

Responsibilities

The Customer Experience Supervisor provides floor leadership to guide the sales team and ensure consistent execution of brand service standards. They are responsible for coaching team members in real-time, supporting operational priorities, and fostering a welcoming, service-driven store environment.

Requirements

Candidates must have 2-3 years of management experience in a retail customer-centric environment. Proficiency in business math, computer skills, and the ability to perform physical tasks like lifting up to 11.34kg are required.

Skills

Floor leadership
Team development
Customer engagement
Coaching
Retail operations
Visual merchandising
Inventory management
Business math
Accounting
Computer skills
Multitasking
Communication
Delegation
Time management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Leadership
Apparel
Sales Floor
Visual Merchandising
Inventory
Coaching
Operations
Brand Standards
Team Management
Customer Service
Lifestyle Brand
Retail Management

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