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Added 10 mins ago
DG
Road Foreperson
Dawson Group
Alexis Creek, BC
- Full-time
Exercise tact and co-operation in dealing with employees, the general public and government personnel
Added 10 mins ago
LC
Beauty Specialist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
New Glasgow, NS
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
New Glasgow, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
New Glasgow, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Brandon, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
LC
Cashier, Hourly Part Time Afternoon
Loblaw Companies Limited
Brandon, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
TH
Physician Assistant - Surgery
The Hospital for Sick Children
Toronto, ON
- Internship
The position is based in the General and Thoracic Surgery Program at SickKids. The Physician Assistant will work within the multidisciplinary inpatient team alongside paediatric surgeons,…
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MG
Physician Assistant (General Internal Medicine)
Michael Garron Hospital
Toronto, ON
- Full-time
The Physician Assistant (PA), reporting to the Director of Medicine and Division Head of General Internal Medicine, will work as part of the General Internal Medicine (GIM) hospitalist team…
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LC
Merchandiser, Hourly Full Time Day
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
S
Data Center Technician
Serverfarm
Toronto, ON
- Full-time
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Added 1 hour ago
WR
Project Manager, ICAT - Redevelopment (Full Time)
Windsor Regional Hospital
Windsor, ON
- Full-time
…Exceptional organizational, communication, and leadership skills help manage cross-functional teams and complex technical projects. These skills ensure efficient project delivery,…
Added 1 hour ago
TO
Registered Nurse- Unit H3, Cardiac Surgery/Cardiology
The Ottawa Hospital
Ottawa, ON
- Full-time
Demonstrates theoretical knowledge of the care of the general patient in the unit and the ability to apply this knowledge in a clinical setting;
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HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…experience in a variety of clinical settings. There is significant help in office from 6 GPs, 1 nursing staff and multiple MOAs. Locums are always welcome year-round (both short term and…
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Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…for consultative services which has multiple specialists to help with patient care: Including internal medicine, geriatrics, rheumatology, orthopedic surgery, psychiatry, optometry, and…
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Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…for consultative services which has multiple specialists to help with patient care: Including internal medicine, geriatrics, rheumatology, orthopedic surgery, psychiatry, optometry, and…
Added 1 hour ago
WD
Rock Truck Driver *URGENT
William Day Construction Limited.
Timmins, ON
- Full-time
Become an Operator or Driver: We provide direct hands-on training support to help employees advance from general labour into highly skilled equipment operator roles
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Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
…environment. Our extraordinary team also includes 4 personnel to help physicians with any daily tasks. Located in Willowbrook, our clinic is right at the heart of Langley and is next-door…
Added 1 hour ago
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Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
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Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
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This Medical Clinic is seeking a locum physician to help with coverage on a flexible basis. We are open to any days that work best for your schedule, and you are welcome to pick up shifts…
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Family Practitioner/General Practitioner
Health Match BC
Ladner, BC
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Family Practitioner/General Practitioner
Health Match BC
Port Moody, BC
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WD
Equipment Operator *URGENT
William Day Construction Limited.
Timmins, ON
- Full-time
…for excavation and construction projects. Your expertise will help ensure efficient project progress while maintaining safety standards and operational excellence. This position offers an…
Added 1 hour ago
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Dermatology
Health Match BC
Abbotsford, BC
- Full-time
…substation, and a relocated ambulance bay, among other features, to help improve patient flow and…
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Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
Balanced Practice: We help you prioritize creating a balanced patient panel and a well-rounded practice that meets your professional goals.

KITH

Customer Experience Supervisor

Vancouver, BC, Canada
Kith Vancouver, Canada

Compensation: $38.00-$40.00/hr · Full-time

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Job details

Pay: Compensation: $38.00-$40.00/hr
Job type: Full-time
Experience: 2-3 years management experience in retail customer centric environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

ABOUT THE ROLE

Location: Vancouver store

Status: Full Time

Compensation: $38.00-$40.00/hr

Position Summary: The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for guiding the sales team on the floor, ensuring consistent execution of brand service standards, and fostering meaningful customer engagement throughout the store.
The Customer Experience Supervisor serves as a leadership presence on the sales floor, coaching team members in real time and helping drive a welcoming, service-driven store environment. This role also supports the execution of customer engagement initiatives, in-store events, and brand activations to ensure customers experience the brand in a memorable and authentic way.
Working closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork.

RESPONSIBILITIES

Primary Responsibilities:

Floor Leadership & Team Development

Provide leadership and guidance to the sales team while maintaining a strong presence on the sales floor.
Act as a role model for service behaviors, product knowledge, and customer engagement.
Provide real-time coaching and feedback to team members to strengthen selling behaviors and service standards.
Help foster a positive, collaborative, and high-performing team environment.
Guide work activities throughout the day and support team productivity when managers are not present.

Customer Experience

Champion a welcoming and elevated in-store experience that reflects the brand’s service standards and culture.
Lead by example on the sales floor by actively engaging customers and demonstrating best-in-class service behaviors.
Coach team members in real time to strengthen selling behaviors, customer interactions, and product storytelling.
Support the resolution of customer concerns to ensure positive and professional outcomes.
Assist with the execution of customer engagement initiatives, in-store activations, and brand experiences to ensure they are delivered seamlessly and reflect brand standards.
Help prepare the team and store environment for special initiatives or activations to ensure customers have a memorable experience.
Support training and awareness around new customer engagement tools and initiatives that enhance the in-store experience.

Operational Support

Support the management team in executing operational processes and store priorities.
Ensure consistency in operational execution and adherence to standard operating procedures.
Assist with visual merchandising initiatives, inventory activities, and general store operations.
Maintain a clean, organized, and welcoming store environment.
Stay informed on store communications, business metrics, and current initiatives.

REQUIREMENTS

Experience:

2-3 years management experience in retail customer centric environment.
1 year+ experience with retail/apparel operations, preferred but not required.
1 year+ resolving customer service-related issues.

Skills/Abilities:

Ability to perform business math and accounting
Comprehensive computer skills
Ability to multitask and manage multiple projects at once
Thorough communication and delegation of task and responsibilities
Efficient time management skills
Standing/Walking for prolonged periods of time
Lifting or moving up to 11.34kg
Bending, twisting as well as climbing of ladders and other physical tasks related to standard retail operations

WHO YOU ARE

Professional Characteristics:

Organized and detail orientated
Effective communicator
Calm composure in high-pressure situations

Personal Characteristics:

Friendly and welcoming
Adaptive and proactive

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.

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More about this job

Responsibilities

The Customer Experience Supervisor provides floor leadership to guide the sales team and ensure consistent execution of brand service standards. They are responsible for coaching team members in real-time, supporting operational priorities, and fostering a welcoming, service-driven store environment.

Requirements

Candidates must have 2-3 years of management experience in a retail customer-centric environment. Proficiency in business math, computer skills, and the ability to perform physical tasks like lifting up to 11.34kg are required.

Skills

Floor leadership
Team development
Customer engagement
Coaching
Retail operations
Visual merchandising
Inventory management
Business math
Accounting
Computer skills
Multitasking
Communication
Delegation
Time management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Leadership
Apparel
Sales Floor
Visual Merchandising
Inventory
Coaching
Operations
Brand Standards
Team Management
Customer Service
Lifestyle Brand
Retail Management

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