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Added 11 mins ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 12 mins ago
Client Account Specialist
Rogers Communications
Bathurst, NB · Beresford, NB · Caraquet, NB · Edmundston, NB · Miramichi, NB · Oromocto, NB · Shediac, NB · NB · Saint-Basile, NB · Grand-Sault/Grand Falls, NB
…and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including…
Added 12 mins ago
MH
Implementations Manager
MedMe Health
Toronto, ON
- $105,000 to $145,000 CAD / year
- Full-time
…in North America. We’re hiring a Implementation Manager to lead these enterprise rollouts and establish how we deliver them as we…
Added 12 mins ago
LC
Gérant de boulangerie et charcuterie
Loblaw Companies Limited
Rosemère, QC
- Full-time
Ensure the department meets or exceeds sales and profitability goals
Added 12 mins ago
EI
Product Sales Specialist
ENERVAC INTERNATIONAL ULC
Cambridge, ON
- Full-time
Help produce marketing materials including presentations, bulletins, sales and technical manuals.
Added 12 mins ago
ZT
Senior Manager, Technical Software Program Manager
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added 12 mins ago
GD
DYNAMITE - Team Leader FT - Bayshore Shopping Centre
Groupe Dynamite, Inc Garage
Ottawa, ON · Nepean, Ontario
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 12 mins ago
M(
Growth Marketing Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Analyze quantitative and qualitative data to decide which experiments to scale, pivot or stop, and present those recommendations to Marketing and Sales leaders.
Added 12 mins ago
Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
Amazon
Toronto, ON
- Lead roadmap-to-outcome alignment sessions,
Added 12 mins ago
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Business Development Manager, Senior
SGS
Calgary, AB
- Full-time
Work with sales support groups (Marketing, Sales Development, Sales Operations) to support lead generation.
Added 26 mins ago
TC
VP, Engineering
Thrive Career Wellness Platform
Toronto, ON
- Full-time
…administrative layer. You will own what we commit to and when, you will lead the people who build it, and you will be the person the business comes to when it wants to know what is possible…
Added 26 mins ago
DA
Parts Manager - Relocate to Pincher Creek
Davis Auto Group
Calgary, AB
- Full-time
…family! As we continue to grow, we are seeking a Parts Manager to lead and shape our growing team. The successful candidate can expect to earn $80,000 - $100,000 annually, along with a…
Added 26 mins ago
S
Business Development Manager, Senior
SGS
Calgary, AB
- Full-time
Work with sales support groups (Marketing, Sales Development, Sales Operations) to support lead generation.
Added 26 mins ago
V
Data Center Solutions Architect - Sales Engineer
Vantage
Montreal, QC
- Full-time
The Solutions Engineering Department serves as the technical backbone of the sales organization, bridging customer business needs with the company’s technical capabilities and solutions.…
Added 26 mins ago
T
Retail Floor Team Member - Whitby (Part-Time)
Talize
Whitby, ON
- Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 26 mins ago
B
CRM Lead
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for a CRM Lead to be a key player in the digital transformation. You will also lead end-to-end digital projects with a focus on customer experience.
Added 26 mins ago
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Marketing de croissance- Responsable d’équipe
Intelcom | Dragonfly
Montreal, QC
- Full-time
Lead the conception and creation of necessary sales tools such as brochures, product sheets and pitch documents.
Added 26 mins ago
MM
Manager, Export Trade
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Lead trade-related projects and initiatives aligned with MSC Canada's strategic objectives.
Added 26 mins ago
AI
Associate Account Executive
Aareas Interactive Inc.
Toronto, ON · North York, ON
- Full-time
…intersection of real estate and technology. Maybe you have some sales experience from a previous role - retail, hospitality, real estate, tech support, or anywhere you learned to listen,…
Added 26 mins ago
MM
Manager, Export Trade
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Lead trade-related projects and initiatives aligned with MSC Canada's strategic objectives.
Added 26 mins ago
AS
Account Executive, SMB
Absolute Security
Vancouver, BC
- Full-time
Working as part of Absolute’s award-winning Sales team, SMB Account Executives are primarily responsible for prospecting for new customers, relationship building with our partners, and…
Added 26 mins ago
OD
Salesforce Lead
OSI Digital
Vancouver, BC
- Full-time
Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
Added 26 mins ago
KP
KPW Sales Engineer
Komline Pure Water
Surrey, BC
- Full-time
THIS POSITION IS FOCUSED ON SUPPORTING THE KPW SALES TEAM OUT OF SURREY, CA.**
Added 27 mins ago
A
Allstate Sales Agent (Peterborough)
Allstate
Peterborough, ON
- Full-time
As an Allstate Sales Agent, you’ll grow your own book of business, build strong relationships in your community, and help people protect what matters most. This is a hybrid role, where…
Added 27 mins ago
Franchise Operator
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Duncan, BC
Lead and create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit

KITH

Customer Experience Supervisor

Vancouver, BC, Canada
Kith Vancouver, Canada

Compensation: $38.00-$40.00/hr · Full-time

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Job details

Pay: Compensation: $38.00-$40.00/hr
Job type: Full-time
Experience: 2-3 years management experience in retail customer centric environment.
Posting language: English
Posted: Oct 7, 2026

Original job description

ABOUT THE ROLE

Location: Vancouver store

Status: Full Time

Compensation: $38.00-$40.00/hr

Position Summary: The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for guiding the sales team on the floor, ensuring consistent execution of brand service standards, and fostering meaningful customer engagement throughout the store.
The Customer Experience Supervisor serves as a leadership presence on the sales floor, coaching team members in real time and helping drive a welcoming, service-driven store environment. This role also supports the execution of customer engagement initiatives, in-store events, and brand activations to ensure customers experience the brand in a memorable and authentic way.
Working closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork.

RESPONSIBILITIES

Primary Responsibilities:

Floor Leadership & Team Development

Provide leadership and guidance to the sales team while maintaining a strong presence on the sales floor.
Act as a role model for service behaviors, product knowledge, and customer engagement.
Provide real-time coaching and feedback to team members to strengthen selling behaviors and service standards.
Help foster a positive, collaborative, and high-performing team environment.
Guide work activities throughout the day and support team productivity when managers are not present.

Customer Experience

Champion a welcoming and elevated in-store experience that reflects the brand’s service standards and culture.
Lead by example on the sales floor by actively engaging customers and demonstrating best-in-class service behaviors.
Coach team members in real time to strengthen selling behaviors, customer interactions, and product storytelling.
Support the resolution of customer concerns to ensure positive and professional outcomes.
Assist with the execution of customer engagement initiatives, in-store activations, and brand experiences to ensure they are delivered seamlessly and reflect brand standards.
Help prepare the team and store environment for special initiatives or activations to ensure customers have a memorable experience.
Support training and awareness around new customer engagement tools and initiatives that enhance the in-store experience.

Operational Support

Support the management team in executing operational processes and store priorities.
Ensure consistency in operational execution and adherence to standard operating procedures.
Assist with visual merchandising initiatives, inventory activities, and general store operations.
Maintain a clean, organized, and welcoming store environment.
Stay informed on store communications, business metrics, and current initiatives.

REQUIREMENTS

Experience:

2-3 years management experience in retail customer centric environment.
1 year+ experience with retail/apparel operations, preferred but not required.
1 year+ resolving customer service-related issues.

Skills/Abilities:

Ability to perform business math and accounting
Comprehensive computer skills
Ability to multitask and manage multiple projects at once
Thorough communication and delegation of task and responsibilities
Efficient time management skills
Standing/Walking for prolonged periods of time
Lifting or moving up to 11.34kg
Bending, twisting as well as climbing of ladders and other physical tasks related to standard retail operations

WHO YOU ARE

Professional Characteristics:

Organized and detail orientated
Effective communicator
Calm composure in high-pressure situations

Personal Characteristics:

Friendly and welcoming
Adaptive and proactive

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.

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More about this job

Responsibilities

The Customer Experience Supervisor provides floor leadership to guide the sales team and ensure consistent execution of brand service standards. They are responsible for coaching team members in real-time, supporting operational priorities, and fostering a welcoming, service-driven store environment.

Requirements

Candidates must have 2-3 years of management experience in a retail customer-centric environment. Proficiency in business math, computer skills, and the ability to perform physical tasks like lifting up to 11.34kg are required.

Skills

Floor leadership
Team development
Customer engagement
Coaching
Retail operations
Visual merchandising
Inventory management
Business math
Accounting
Computer skills
Multitasking
Communication
Delegation
Time management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Leadership
Apparel
Sales Floor
Visual Merchandising
Inventory
Coaching
Operations
Brand Standards
Team Management
Customer Service
Lifestyle Brand
Retail Management

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