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Added 22 mins ago
AC
QA / Testing - QA Automation Analyst
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Experience: 5 to 8 years in software quality assurance, including at least 3 years in test automation
Added 6 hours ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Test SQL queries, filters, segmentation rules, and Automation Studio workflows.
Added 7 hours ago
WW
Corporate Director, GIS Services
Wood West & Associates Inc.
Vancouver, BC
- Full-time
Knowledge of AI applications, automation, data analytics, and emerging GIS technologies.
Added 8 hours ago
J
QA Test Engineer, Industrial
Jobgether
Canada
- Full-time
…integrations. In this hands-on engineering role, you will build automation frameworks, regression suites, and device and protocol simulators to validate systems that communicate with…
Added 1 day ago
AS
Senior Software Development Engineer in Test (SDET) – Digital Banking
Aequilibrium Software Inc.
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Senior QA Automation Engineer / SDET (Canada-only)
Added 1 day ago
IC
Test Analyst
IE Consulting Club
Canada
- Full-time
Support automation testing initiatives where applicable.
Added 1 day ago
TI
Java Backend Developer with Python
Tekgence Inc
Mississauga, ON
- Full-time
Java and Python We are seeking a skilled Backend Developer with 9 to 10 must years of experience in designing, developing, and maintaining scalable backend applications. The ideal candidate…
Added 1 day ago
TI
Java Backend developer with Python
Tekgence Inc
Mississauga, ON
- Full-time
Java and Python We are seeking a skilled Backend Developer with 7 to 10 years only of experience in designing, developing, and maintaining scalable backend applications. The ideal candidate…
Added 2 days ago
AF
Quality Assurance Analyst (18-month temp)
ATB Financial
Calgary, AB
- Temporary
Execute testing of Salesforce product and integration components, applying automation techniques as appropriate
Added 2 days ago
M
Quality Engineer Lead
Manulife
Waterloo, ON
- Full-time
Analyze automation results, investigate failures, and collaborate with teams to resolve quality risks early.
Added 2 days ago
Flight Centre - Business Analyst - Toronto, ON
Flight Centre
ON
Previous experience as a Business Analyst, ideally within enterprise SaaS, CRM, low-code, automation, or digital workplace environments.
Added 2 days ago
Flight Centre - Business Analyst - Vancouver, BC
Flight Centre
BC
Previous experience as a Business Analyst, ideally within enterprise SaaS, CRM, low-code, automation, or digital workplace environments.
Added 2 days ago
AS
Full Stack Designer /Developer
Apex Systems
Toronto, ON
- $55 to $80 USD / hour
- Contract
We are seeking an Expert Full Stack Developer to design, build, and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases, and cloud deployments.…
Added 2 days ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
Experience with test automation tools such as Selenium or Postman for API testing.
Added 2 days ago
P
Senior DevOps Engineer
Pixieset
Vancouver, BC
- Full-time
Proficiency in a programming or scripting language, such as Python or shell, with experience writing, testing, and maintaining automation or developer tooling.
Added 2 days ago
II
Director, AI Applications Development
iVedha Inc.
Toronto, ON
- Full-time
…comfortable with CI/CD tools such as GitHub Actions and QA automation frameworks such as Playwright, Cypress, or…
Added 2 days ago
ST
AI Engineer
SS&C Technologies
Mississauga, ON
- Full-time
…engineering, helping establish new practices, platforms, and automation capabilities that modernize how software is delivered and…
Added 2 days ago
W
Senior Salesforce Developer
Webflow
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Salesforce Developer to help Webflow scale our go-to-market systems with quality, scalability, and strong governance. You’ll design and build the Salesforce, CPQ,…
Added 2 days ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Provide technical direction across backend, frontend, API, integration, workflow, reporting, automation, and data-processing components.
Added 2 days ago
MC
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
Ottawa, ON
- Full-time
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL
Added 2 days ago
TU
Applications Technical Lead
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
OCIO | Enterprise Automation and Service Delivery
Added 2 days ago
TU
Platform Engineering Manager
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
OCIO | Enterprise Automation and Service Delivery
Added 2 days ago
XG
QA Engineer
Xforia Global Talent & Technology Solutions
Mississauga, ON
- Contract
Leverage Linux environments and write shell scripts for backend validation and automation tasks.
Added 2 days ago
D
Senior Salesforce Developer
Docebo
Remote, Canada
- $90,800 to $121,000 CAD / year
- Full-time
- Remote
We're adding a senior developer to carry that forward. You'll build on the platform every week, but you'll also be one of the people the rest of the team turns to when a design needs a…
Added 2 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Identify manual activities, duplicate entry, control gaps, bottlenecks, and opportunities for process improvement and automation.

KITS.COM (TSX:KITS)

Retention Marketing Specialist

Vancouver, BC, Canada

Nice to HaveExperience with Canva or similar design toolsFamiliarity with customer lifecycle frameworks and loyalty programme mechanicsBackground in DTC e-commerce or subscription retailComfort working with AI tools day to day COMPENSATIONThe expected annual salary range for this position is $56,700 - $81,000. · Full-time

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Job details

Pay: Nice to HaveExperience with Canva or similar design toolsFamiliarity with customer lifecycle frameworks and loyalty programme mechanicsBackground in DTC e-commerce or subscription retailComfort working with AI tools day to day COMPENSATIONThe expected annual salary range for this position is $56,700 - $81,000.
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

COMPANY OVERVIEWKITS is a fast-growing, TSX-listed direct-to-consumer retailer of prescription eyewear, serving customers across Canada and the United States. By combining a seamless digital experience with vertically integrated manufacturing and rapid fulfilment, KITS is redefining how people access vision care - making high-quality eyewear stylish, accessible, and affordable at scale. We move fast, make decisions with data, and build teams that take ownership end to end.
SUMMARYThe Retention Marketing Specialist is where lifecycle strategy meets day-to-day execution. You plan, build, and optimize email and SMS campaigns and automated journeys that keep KITS customers engaged and coming back. You bring analytical discipline to everything you touch - running A/B tests, tracking performance, and turning data into decisions - while bringing enough creative instinct to know when messaging is working and when it needs a rethink. You work closely with the Sr. Manager, Retention and your fellow Specialist to keep the programme moving at pace.
WHAT YOU'LL DORetention Campaign ExecutionBuild, deploy, and optimize email and SMS campaigns: product launches, promotional windows, lifecycle triggers, and always-on messagingWrite the copy for campaigns and journeys - subject lines, body, and offersSupport the planning and briefing of creative assets for campaigns in coordination with BrandPlan the daily email and SMS send schedule within the campaign themes set with Brand and Product, ensuring the standing cadence ships on timeSelect messaging journey & scheduling based on what has performedManage campaign QA: links, segmentation, send logic, and rendering across devices and clientsContribute to the development and ongoing optimization of automated messaging journeys
Lifecycle & SegmentationMap customer touchpoints to identify opportunities for improved engagement and retentionOwn the automated messaging journeys - build and optimize them on an ongoing basis, identify where they underperform or coverage is missing, and propose and prioritize new opportunities with the Sr. ManagerApply segmentation strategies to ensure the right message reaches the right customer at the right moment, including cadence and suppression logic - and maintain list health and deliverability through sunsetting and send hygieneSupport the development and execution of loyalty programme initiatives
Testing & OptimisationDesign and execute A/B tests across email and SMS: subject lines, messaging angles, send times, offers, and journey logicTrack, analyze, and report on campaign performance: open rates, click rates, conversion, revenue contribution, and unsubscribe ratesAnalyze customer behaviour over time - how groups of customers repeat, lapse, and return - to inform targeting and journey decisionsSynthesize findings into clear recommendations; maintain structured test-and-learn documentation
Cross-Functional SupportCollaborate cross-functionally with Brand, Growth, and Analytics on retention-adjacent initiativesContribute to ad hoc projects and omnichannel initiatives as they come up
WHO YOU AREYou are proactive, detail-oriented, and genuinely curious about what makes customers come back. You thrive in a test-and-learn environment and you take ownership of your campaigns from brief through to performance report.You bring 5+ years of experience in retention, lifecycle, or CRM marketing - with hands-on email and SMS campaign execution, or an adjacent background in analytics, growth, or e-commerce with hands-on lifecycle exposureYou have working knowledge of marketing automation platforms (e.g. Iterable, Klaviyo, or equivalent)You are comfortable with data: you form the question, get the numbers, and interpret them yourself. You can build a cohort analysis, and you can tell when a metric is confoundedYou have strong copywriting skills and a demonstrated ability to craft clear, engaging messagingYou are highly organized: you manage multiple campaigns simultaneously without losing detail, and you hit deadlines in a fast-moving environment where sends have hard datesYou have a growth mindset - you are not afraid to test, fail, and iterate - and you are ambitious for the programme, not just your campaigns: you look for what could be bigger and make the case for itYou're comfortable acting without a fully paved path: when direction is unclear, you make a reasonable call and move rather than waiting for instruction.
Nice to HaveExperience with Canva or similar design toolsFamiliarity with customer lifecycle frameworks and loyalty programme mechanicsBackground in DTC e-commerce or subscription retailComfort working with AI tools day to day
COMPENSATIONThe expected annual salary range for this position is $56,700 - $81,000.
Most people join us somewhere between the start and midpoint of that range, so there's plenty of room to grow as you settle in and make your mark. Where you land depends on your experience, skills, and what the role calls for.
We believe in paying fairly and competitively, and we check in on that regularly to keep pay consistent across the team and in step with the market. Sharing our ranges upfront is part of how we do business honestly, with you and with each other.
BENEFITS & PERKSCompetitive compensation with performance-based bonus potentialComprehensive health, dental, and vision benefitsEmployee Share Purchase Plan (ESPP)Access to an on-site gymCompany-paid lunch every day at HQDiscounts on KITS frames and contact lensesOpportunities for growth in a fast-moving, high-ownership environmentA team that takes the work seriously and doesn't take itself too seriously
KITS is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Plan, build, and optimize email and SMS campaigns and automated customer journeys, including copywriting, segmentation, scheduling, and quality assurance. Analyze campaign and customer behavior, run tests, report results, and recommend improvements to retention and loyalty initiatives in collaboration with other teams.

Requirements

Requires 5+ years of experience in retention, lifecycle, or CRM marketing, or an adjacent field with hands-on lifecycle exposure, plus working knowledge of a marketing automation platform. Candidates should have strong analytical and copywriting skills, be able to manage campaigns and deadlines, and be comfortable testing and iterating independently.

Skills

Email Marketing
SMS Marketing
Marketing Automation
Lifecycle Marketing
Customer Segmentation
A/B Testing
Campaign Analytics
Cohort Analysis
Copywriting
Customer Retention
Journey Optimization
Deliverability Management
Campaign Quality Assurance
Data Analysis
Cross-Functional Collaboration
Project Management

Benefits

Performance-Based Bonus Potential
Health Benefits
Dental Benefits
Vision Benefits
Employee Share Purchase Plan
On-Site Gym
Company-Paid Lunch
Employee Discounts
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Email Marketing
SMS Marketing
Retention Marketing
Lifecycle Marketing
CRM Marketing
Marketing Automation
Iterable
Klaviyo
Customer Segmentation
Automated Messaging Journeys
A/B Testing
Cohort Analysis
Customer Behavior Analysis
Campaign Performance
Open Rates
Click Rates
Conversion
Revenue Contribution
Unsubscribe Rates
List Health
Email Deliverability
Send Hygiene
Copywriting
Loyalty Programs
DTC E-Commerce
Omnichannel Marketing
Canva
Test-and-Learn
Customer Retention
Campaign Quality Assurance

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