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Customer Support Conversations (Paid Data Task, Remote, Contract)

  • Remote, Canada

Remote

$12 to $16 USD / hour · Contract

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Job details

Pay
$12 to $16 USD / hour
Job type
Contract
Workplace
Remote
Posting language
English
Posted

Original job description

ABOUT KLED

Kled is building the largest opt-in human data network in the world.

We are not a labeling firm. We are not a task marketplace.

We are a consumer application where people upload their real photos, videos, and documents and get paid continuously.

We then filter, standardize, and license that data to frontier AI labs and enterprises that need fresh, rights-aware training data.

Since launching our mobile app in 2026, we have:

  • Reached #1 on the App Store (Finance) with 0 paid marketing
  • Scaled to 600,000+ active data contributors
  • Processed 5M uploads per day
  • Raised $15M+ from investors behind SpaceX, Airbnb, Coinbase, xAI, OpenAI, Anthropic, Spotify, Lyft, Uber, and more

Our mission is to let anyone download the app and earn a real living wage from uploading their data.

This listing is for one paid task in the Kled app: "Customer Support Conversations". There is no interview and no minimum hours: download the app, open the task, and you are paid per accepted submission.

What you will do

Paste in a full chat with customer support, both sides, start to finish.

Steps

  1. Find a support chat or email thread you had

  2. Copy the whole conversation, both sides

  3. Answer the one question about how it ended

  4. Submit

What gets rejected

  • Do not send only your side

  • Do not send partial threads

  • Do not summarise it, paste it

Accepted: Complete thread from opening to close, both sides present.

Pay

$0.95 per accepted conversation. At a typical pace of about 3.5 minutes per conversation, that is about $16 per hour. A 20-minute session of about 6 conversations pays about $5.70. 1 to 2 conversations per submission. You are paid per accepted submission (piecework, independent contractor); submissions that break the rules are not paid. Payouts are made in the app (PayPal, Venmo or a Solana wallet).

Where and when

Open worldwide: the task runs in 100+ countries. Remote, on your own schedule. Independent contractor, piecework; this is not an employment position.

What you need

  • An iPhone running iOS 18.6 or later (the Kled app is iPhone-only right now)

  • 18 or older

  • Your own writing, typed in the app

How to start

  1. Download Kled from the App Store: https://apps.apple.com/app/kled/id6752585718 (also at kled.ai/app).

  2. Create your account and open Tasks.

  3. Search "Customer Support Conversations", read the brief and follow the on-screen steps.

  4. Submit. Accepted submissions are paid in the app.

Every submission is reviewed, and you opt in to a commercial training license on each upload; accepted submissions are licensed to AI labs. Questions: support@kled.ai.

More about this job

Responsibilities

The role involves collecting and submitting full customer support conversation threads through the Kled mobile application. Contributors must ensure the submissions are complete, including both sides of the conversation, to be eligible for payment.

Requirements

Applicants must be at least 18 years old and possess an iPhone running iOS 18.6 or later. The task requires the ability to copy and submit personal customer support chat or email threads.

Skills

  • Data collection
  • Customer support
  • Communication
  • Attention to detail
  • Data entry

Remote locations

  • Canada

Remote locations (standardized)

  • Canada

Visa sponsorship

Not detected in the job text

Categories

  • Data & Analytics
  • Customer Service & Support
  • Technology

Keywords

  • Data collection
  • Customer support
  • Independent contractor
  • Piecework
  • Mobile application
  • AI training data
  • Remote work
  • iOS
  • Data licensing
  • Freelance

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