Jobs in Canada

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Added 2 hours ago
OT
Lead Technical Support Specialist (SAP-ABAP)
Open Text Corporation
Waterloo, ON
- Other
As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be…
Added 3 hours ago
FI
Research Assistant & Customer Support Specialist
FLFE Innovations Corp., a.k.a. Focused Life-Force Energy
Nelson, BC
- Full-time
…human connection. The Research Assistant / Customer Support Specialist (RA/CSS) is a full-time dual role that supports the FLFE Research Department while also serving as a valued member of…
Added 4 hours ago
T
GPU Infrastructure Specialist
TAIRC
Niagara-on-the-Lake, ON
- Volunteer
Added 6 hours ago
NB
Senior Architect – Cloud & Network Platforms
National Bank of Canada
Montreal, QC
- Full-time
…Evolution team at National Bank means that you can work as a specialist in network and cloud architecture design and evolution. This position allows you to have a concrete impact on the…
Added 7 hours ago
R
Data Steward (18CCDB2)
Referment
Montreal, QC
- Full-time
This could suit a data steward, data governance analyst, business analyst or data-quality specialist from a bank, asset manager or market-data provider who wants to work closer to AI-driven…
Added 9 hours ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior (QA Lead) with extensive experience in quality assurance, manual and automated testing, and AI-assisted testing for…
Added 9 hours ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 10 hours ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 10 hours ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 10 hours ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior (QA Lead) with extensive experience in quality assurance, manual and automated testing, and AI-assisted testing for…
Added 10 hours ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior (QA Lead) with extensive experience in quality assurance, manual and automated testing, and AI-assisted testing for…
Added 10 hours ago
A
Spécialiste en contrôle des modifications d'ingénierie (ECC)
Alithya
Pickering, ON
- Full-time
As an Engineering Change Control (ECC) Specialist, you’ll ensure engineering changes are fully compliant with BP‑PROC‑01081, maintaining configuration and management equilibrium, validating…
Added 18 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Easy access to pharmacy, physio, chiropractor, respiratory therapy, internal medicine specialist, psychiatrist, IV iron accessibility from other locations
Added 18 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Easy access to pharmacy, physio, chiropractor, respiratory therapy, internal medicine specialist, psychiatrist, IV iron accessibility from other locations
Added 18 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Easy access to pharmacy, physio, chiropractor, respiratory therapy, internal medicine specialist, psychiatrist, IV iron accessibility from other locations
Added 18 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Easy access to pharmacy, physio, chiropractor, respiratory therapy, internal medicine specialist, psychiatrist, IV iron accessibility from other locations
Added 19 hours ago
Business Developer (FX Financial Solutions)
Ebury
Toronto, ON
Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
Added 19 hours ago
Branch Manager - FX Sales
Ebury
Montreal, QC
Added 20 hours ago
B
Staff Software Engineer - Full-Stack, Solution Architecture
Blazesoft
Concord, ON
- Full-time
…boundaries of gaming. If you are a highly motivated and skilled specialist passionate about the gaming industry, we want you to join our…
Added 20 hours ago
N
Materials & Qualification Specialist
Nexans
Markham, ON
- Full-time
As a Materials & Qualification Specialist, you will report directly to the Engineering and Technical Director in our Engineering team.
Added 21 hours ago
AC
Responsable Approvisionnement Et Négociation
Aston Carter
Montreal, QC
- $46 to $75 CAD / hour
- Contract
As a Project Procurement Specialist, you will lead and execute procurement activities for a major shipbuilding and defence project. You will manage end-to-end procurement processes and work…
Added 21 hours ago
TC
Application Specialist
TDSB Community Services
Toronto, ON
- Full-time
Demonstrable willingness to validate and challenge AI output rather than pass it through. The Application Specialist's actual job is judgment on top of AI drafts, not manual production of…
Added 22 hours ago
S
Hydrology Specialist – ALTO
SYSTRA
Montreal, QC
- Full-time
Added 23 hours ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 23 hours ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…

Klick

IT Help Desk Specialist - Fixanator

Toronto, ON, Canada

The base salary range for this position is between CAD $50,000 - $55,000. · Full-time

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Job details

Pay: The base salary range for this position is between CAD $50,000 - $55,000.
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

The Klick Group - comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting - is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About Our Office Tech

Our Office Tech team, part of our Enabling Teams Craft, supports Klick’s internal systems and infrastructure. The team ensures employees have reliable, effective tools to collaborate and work efficiently. They focus on stability, security, and continuous improvement. Their work enables productivity across the organization.

Job Description

The IT Help Desk Specialist, known internally as a Fixanator, provides front-line technical support to Klick employees and helps keep day-to-day technology running reliably. The role troubleshoots Mac and Windows workstations, productivity applications, connectivity, video conferencing, and other workplace technology. Working closely with the Office Tech team and Klick employees, the Fixanator provides responsive technical support while keeping users informed through resolution.

What You’ll Do

Provide front-line technical support to Klick employees through Slack, video calls, and in-person interactions, triaging and resolving hardware, software, application, and connectivity issues.
Troubleshoot and support macOS and Windows 10/11 workstations, including laptop configuration, software updates, patching, connectivity, and common end-user issues.
Administer and support Microsoft 365 applications, including PowerPoint, Excel, and Word, as well as Google Workspace tools including Drive, Gmail, and Calendar.
Configure and support Zoom video conferencing, printers, and other workplace technology while maintaining clear communication with employees on issue status, expected resolution times, and outstanding actions.
Collaborate with the local Office Tech team of Fixanators to prioritize support requests, maintain employee productivity, and provide technology support for workstation changes, office renovations, and new office build projects.

Qualifications

Required:

Hands-on experience supporting macOS and Windows 10/11 environments, with demonstrated ability to troubleshoot workstation hardware, operating system, software, and connectivity issues.
Experience providing end-user technical support through in-person and digital channels, with demonstrated ability to explain troubleshooting steps and technical information clearly to non-technical users.
Experience supporting Microsoft 365 applications, including PowerPoint, Excel, and Word, and Google Workspace applications such as Drive, Gmail, and Calendar in an end-user environment.
Working knowledge of LAN/WAN networking concepts, with demonstrated ability to identify and troubleshoot common workstation connectivity issues.
Experience configuring, updating, or maintaining Mac and Windows workstations, including software installation, patching, peripherals, and user setup.

Desired:

Comfort and enthusiasm for using AI as a regular part of how work gets done.
Experience administering or troubleshooting Zoom or comparable video conferencing technology in a workplace environment.
Experience configuring and troubleshooting network or office printers and related peripherals.
Experience working within a help desk, IT service desk, ticket queue, internship, co-op, or other structured technical support environment.
Experience supporting workplace technology during office moves, renovations, workstation changes, or new office build projects.

Additional Information

This posting is for an existing vacancy at Klick. The base salary range for this position is between CAD $50,000 - $55,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

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More about this job

Responsibilities

Provide front-line technical support to employees through Slack, video calls, and in-person interactions, troubleshooting workstation, application, connectivity, conferencing, and peripheral issues. Coordinate with the Office Tech team on support priorities and workplace technology needs, including workstation changes, renovations, and office build projects.

Requirements

Candidates need hands-on experience supporting macOS and Windows 10/11 workstations, end users, Microsoft 365, Google Workspace, and common LAN/WAN connectivity issues. They should be able to configure and maintain workstations, install software and patches, and explain technical issues clearly to non-technical users.

Skills

MacOS Troubleshooting
Windows 10/11 Support
Help Desk Support
Hardware Troubleshooting
Software Troubleshooting
Connectivity Troubleshooting
Microsoft 365
Google Workspace
LAN/WAN Networking
Workstation Configuration
Software Installation and Patching
Zoom Support
Printer and Peripheral Support
End-User Communication
Technical Issue Triage
AI Tools

Visa sponsorship

Not detected in the job text

Keywords

MacOS
Windows 10/11
Microsoft 365
PowerPoint
Excel
Word
Google Workspace
Google Drive
Gmail
Google Calendar
Slack
Zoom
LAN/WAN
Workstation Configuration
Hardware Troubleshooting
Software Troubleshooting
Connectivity
Software Installation
Patching
Printers
Peripherals
Video Conferencing
Help Desk
IT Service Desk
End-User Support
Technical Support
Office Technology
AI
Office Renovations
Workstation Changes

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