Jobs in Canada

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Added 3 days ago
Senior Business System Analyst - Digital/ Public Sites
TD
Toronto, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 3 days ago
Senior Business Analyst – PMO Digital Transformation & GenAI
Equality Street
Toronto, ON
Contract
Title: Senior Business Analyst – PMO Digital Transformation & GenAI
Added 3 months ago
Senior Business Analyst, Business Intelligence
CGI
Fredericton, New Brunswick
Full-time
We are seeking an experience Healthcare BI Business Analyst to support requirements gathering, stakeholder engagement, workshop facilitation, metrics/KPI definition, reporting requirements,…
Added 1 month ago
Senior Business Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
Contract
We are seeking two Senior Business Analysts to support the
Added 2 months ago
Senior Business Analyst
Symbiotic Digital
Toronto, Ontario · Downtown Toronto (CN Tower / King and Spadina / Railway Lands / Harbourfront West / Bathurst Quay / South Niagara / YTZ), Ontario
Contract
We are seeking an experienced Senior Business Analyst to support large-scale technology implementation initiatives within the Public
Added 3 months ago
Senior Business Intelligence Business Analyst
TMX Group
Toronto, Ontario
Full-time
…formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our…
Added 3 months ago
Senior Business Analyst – SAP & Business Process Optimization
IT UNLOCK CONSULTING INC.
Montreal, Quebec · Saint-Laurent Southeast, Quebec
Full-time
Our client is seeking a highly skilled Senior Business Analyst with strong expertise in business process analysis, requirements gathering, and functional documentation. The successful…
Added 4 days ago
Senior Business Analyst
Ciklum
Canada
Full-time
Ciklum is looking for a Senior Business Analyst to join our team full-time in Canada.
Added 18 days ago
Senior Business Analyst (ServiceNow)
Kyndryl
Ottawa, ON
Contract
Position: Senior Business Analyst (ServiceNow)
Added 1 month ago
Senior Business Analyst (BMAD)
CGI
Toronto, ON
Full-time
The Senior Business Analyst (BMAD) leads requirements discovery and functional analysis for the development squad, ensuring the backlog is precise, testable, and aligned to business…
Added 9 days ago
Senior Business Analyst
Government of New Brunswick
NB · NB, Canada
Full-time
Service New Brunswick (SNB) is seeking an individual with Senior Business Analyst expertise to join the Technology Services Division in the Digital Solution Services unit. The Senior…
Added 4 days ago
Senior Business Analyst
VLink Inc
Halifax, NS
Contract
The Intermediate Business Analyst is responsible for discovering, synthesizing, and analyzing information from a variety of sources within an enterprise, including tools, processes,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Halifax, NS
$96,557 to $128,743 CAD / year
Full-time
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Calgary, AB
$96,557 to $128,743 CAD / year
Full-time
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Montreal, QC
$96,557 to $128,743 CAD / year
Full-time
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 4 days ago
Senior Business Analyst - EN 006
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
As a senior member of the team, the incumbent independently assesses business processes, identifies opportunities for improvement, and leverages appropriate business analysis tools,…
Added 1 month ago
Senior Business Analyst
University Pension Plan
Toronto, ON
As a Senior Business Analyst, you will engage with business partners to determine requirements for prioritized initiatives and perform various analyses to help determine solutions. This…
Added 8 days ago
Senior Business Analyst - SaaS & Income Processing Application (Hybrid Toronto)
Capco
Toronto, ON
Capco is seeking a tenacious & proactive Corporate Actions Business Analyst to join our growing team that works closely with clients to implement strategic SaaS Corporate Actions & Income…
Added 2 months ago
Senior Business Analyst
Klick
Toronto, Ontario
Full-time
The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and…

Klick

Senior Business Analyst

Toronto, ON, Canada

Pay: The base salary range for this position is between CAD $90,000 - $110,000.
Job type: Full-time
Posting language: English
Posted: Jul 14, 2026

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Original job description

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures - is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Omnichannel Enablement Craft

Our Omnichannel Enablement Craft connects channels, data, and technology into unified experiences. The team ensures audiences encounter consistent, coordinated messaging across touchpoints by aligning media and platforms, they support seamless journeys. Their work enhances effectiveness and measurement across the ecosystem.

Job Description

The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and delivery-ready documentation. This role partners across Strategy, Client Services, Project Management, Technology, QA, Analytics, Media, and CRM teams to define practical solutions for omnichannel campaigns and digital programs. Success in this role is measured by the quality of requirements, clarity of solution approach, and reliable delivery support across project timelines.

What You’ll Do

Create and maintain business requirements documentation, for CRM, data integrations,, direct marketing, campaign operations and omnichannel programs.
Partner with Technology, QA, Analytics, Media, and Project Management teams to align requirements with test plans, data tracking, KPIs, and delivery timelines.
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and open questions.
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Document functional and non-functional requirements, including data handling, reporting, consent, suppression, privacy, compliance, timing, and operational considerations.
Maintain traceability between requirements, solution documentation, test plans, campaign deliverables, stakeholder feedback, and final outputs.
Review requirements with clients and internal teams to confirm understanding, resolve gaps, and support approval or sign-off processes.
Support delivery by clarifying requirements, assessing change impacts, documenting updates, and helping teams make informed trade-off decisions.
Build subject matter expertise in assigned client ecosystems, including data sources, campaign operations, platform workflows, business rules, and omnichannel requirements.
Use AI-enabled tools responsibly to improve documentation quality, analysis, summarization, workflow efficiency, and team collaboration.

Qualifications

Required:

5–7+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role supporting digital, CRM, direct marketing, or omnichannel programs.
Experience facilitating discovery, requirements-gathering, and solution design sessions with clients, internal stakeholders, and cross-functional teams.
Ability to translate business objectives and stakeholder inputs (e.g. marketing campaign programs) into clear and structured business requirements, business rules, workflows, acceptance criteria, and development-ready documentation.
Excellent verbal, written, and visual communication skills, with the ability to bridge business and technical teams and present complex concepts (e.g. systems, data flows, and technical requirements) in a clear and practical way.
Working knowledge of marketing technology platforms, CRM programs, system integrations, APIs, connectors, data flows, data fit-gap analysis, and data governance considerations.
Comfortable managing multiple priorities, shifting timelines, open questions, and cross-functional dependencies while maintaining clear documentation and delivery focus.
AI-forward mindset, being comfortable using AI tools to improve documentation, analysis, summarization, workflow efficiency, and development collaboration while maintaining appropriate review, privacy and quality standards.

Desired:

Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industries.
Experience working with enterprise grade CRM and engagement platforms, or cloud platforms such as Salesforce ( Data Cloud, Health Cloud, SalesCloud, Marketing Cloud), Veeva CRM, Adobe Experience Platform, or comparable CRM ecosystems.
Familiarity with Data platforms such as Snowflake, Microsoft Fabric, Amazon Redshift, Databricks
Familiarity with reporting platforms such as PowerBI, Tableau, Google Analytics, or similar tools.
Experience working with relational databases, data structures, and basic SQL commands.
Familiarity with AI/ML applications in marketing or healthcare, such as next-best-action, personalization models, predictive analytics, generative AI, content modularization, or insight automation.
Comfortable using AI-assisted tools such as Copilot, ChatGPT, Claude, or similar tools to support documentation, analysis, delivery, or development workflows.

Additional Information

This role is for an existing vacancy here at Klick. The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.

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More about this job

Responsibilities

The Senior Business Analyst supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements and solution plans. This role involves partnering with various teams to define practical solutions for omnichannel campaigns and ensuring reliable delivery support across project timelines.

Requirements

Candidates should have 5-7+ years of experience in a similar role, with strong skills in facilitating discovery sessions and translating business objectives into structured requirements. Familiarity with marketing technology platforms and an AI-forward mindset are also important.

Skills

Business Analysis
Requirements Gathering
Solution Design
CRM Programs
Data Integrations
Marketing Technology
Communication Skills
Data Governance
SQL
AI Tools
Healthcare Marketing
Project Management
Data Analysis
Stakeholder Engagement
Reporting Platforms
Data Platforms

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Digital Marketing
CRM
Omnichannel Programs
Data Integrations
Campaign Operations
Stakeholder Management
Marketing Technology
Healthcare
Pharmaceutical
Life Sciences
Data Governance
SQL
AI Tools
Reporting Platforms
Data Platforms
Project Management

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