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Added 13 mins ago
AC
Analyste De Finance
Aston Carter
Montreal, QC
- $48 to $56 CAD / hour
- Contract
Expérience de travail avec des systèmes ERP tels que Business Central, Dynamics GP, SAP ou des plateformes similaires.
Added 28 mins ago
FS
Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
A minimum of 5 years’ experience working as a Business Analyst, preferably in a pension-related industry.
Added 28 mins ago
T
Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…perform non-technical roles supporting the Fraud Technology Solutions team through governance and compliance activities, business processes, and performance…
Added 28 mins ago
T
Senior Governance & Control Analyst
TD
Toronto, ON
- Full-time
…global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse…
Added 28 mins ago
B
Senior Analyst & AI Agent Solutions, Human Resources Information System
Bombardier
Dorval, QC
- Full-time
Job Senior Analyst & AI Agent Solutions, Human Resources Information System
Added 28 mins ago
AG
SAP MM/EWM Support Analyst
Addmore Group
Calgary, AB
- Contract
Engage with business stakeholders to understand requirements and provide effective solutions.
Added 58 mins ago
W
Application Analyst - Intermediate
Workiy
Edmonton, AB
- Contract
We are seeking an experienced Application Analyst – Intermediate to support the development, implementation, maintenance, and enhancement of enterprise applications. The ideal candidate…
Added 58 mins ago
Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Technical Solutions within Application Delivery, the Senior IT Business Systems Analyst will bridge business needs with technology solutions through all phases…
Added 1 hour ago
H
Production Support Specialist
Hays
Toronto, ON
- Contract
We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a…
Added 1 hour ago
BH
Client Administration Analyst
Berkshire Hathaway Group Reinsurance Division
Toronto, ON
- Full-time
The Berkshire Hathaway brand is synonymous with trust, integrity, prudent risk taking and doing business the right way. Like all great brands, ours continues to be forged based on the…
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
Business Performance Analyst
Infrastructure Ontario
Toronto, ON
…recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial…
Added 1 hour ago
LC
Senior Product Analyst, People Technology & Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
In this role, you will serve as a key connection between business stakeholders, Technology teams, Procurement, Software Asset Management, and our technology partners. You will help…
Added 1 hour ago
IC
Business Analyst
Infotek Consulting Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $41 to $62 CAD / hour
- Contract
The project requires an experienced Business Analyst with strong Agile/Scrum experience to bridge business needs and technology delivery. The role will lead requirements management from…
Added 1 hour ago
D
Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
Guardian Capital LP (GCLP) is a Canadian institutional asset manager delivering investment management solutions to pension funds, foundations, endowments, corporations, other institutional…
Added 1 hour ago
D-
Analyste ERP - Logistique (contrat 12+ mois)
DELAN - IT Talent Solutions
Montreal, QC
- Contract
3+ years of professional experience as an IT Business Analyst
Added 1 hour ago
D-
Analyste ERP - Finance (contrat 12+ mois)
DELAN - IT Talent Solutions
Montreal, QC
- Contract
3+ years of professional experience as an IT Business Analyst
Added 1 hour ago
TG
Financial Analyst
Tri-Mach Group (TMG)
Elmira, ON
- $75,000 to $90,000 CAD / year
- Full-time
We are seeking a Financial Analyst to join our dynamic team. As part of our finance team, you support business operations through the preparation of annual budgets for various departments…
Added 1 hour ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 1 hour ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
…global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse…
Added 1 hour ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
C
Analyst, Global Asset Management
CIBC
Toronto, ON
- Full-time
…designed to provide broad exposure to different areas of the business. Working with a variety of teams and experienced professionals, you will support research, reporting, analysis, and…
Added 1 hour ago
C&
Business Intelligence Analyst - Data and Automation
Communications & Power Industries (CPI)
Georgetown, ON
- $86,000 CAD / year
- Full-time
We are looking for a Business Intelligence Analyst – Data and Automation to join our CPI Power Electronics team. This is a hands-on role responsible for turning business needs and data from…

Klick

Senior Business Analyst

Toronto, ON, Canada

The base salary range for this position is between CAD $90,000 - $110,000. · Full-time

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Job details

Pay: The base salary range for this position is between CAD $90,000 - $110,000.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures - is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Omnichannel Enablement Craft

Our Omnichannel Enablement Craft connects channels, data, and technology into unified experiences. The team ensures audiences encounter consistent, coordinated messaging across touchpoints by aligning media and platforms, they support seamless journeys. Their work enhances effectiveness and measurement across the ecosystem.

Job Description

The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and delivery-ready documentation. This role partners across Strategy, Client Services, Project Management, Technology, QA, Analytics, Media, and CRM teams to define practical solutions for omnichannel campaigns and digital programs. Success in this role is measured by the quality of requirements, clarity of solution approach, and reliable delivery support across project timelines.

What You’ll Do

Create and maintain business requirements documentation, for CRM, data integrations,, direct marketing, campaign operations and omnichannel programs.
Partner with Technology, QA, Analytics, Media, and Project Management teams to align requirements with test plans, data tracking, KPIs, and delivery timelines.
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and open questions.
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Document functional and non-functional requirements, including data handling, reporting, consent, suppression, privacy, compliance, timing, and operational considerations.
Maintain traceability between requirements, solution documentation, test plans, campaign deliverables, stakeholder feedback, and final outputs.
Review requirements with clients and internal teams to confirm understanding, resolve gaps, and support approval or sign-off processes.
Support delivery by clarifying requirements, assessing change impacts, documenting updates, and helping teams make informed trade-off decisions.
Build subject matter expertise in assigned client ecosystems, including data sources, campaign operations, platform workflows, business rules, and omnichannel requirements.
Use AI-enabled tools responsibly to improve documentation quality, analysis, summarization, workflow efficiency, and team collaboration.

Qualifications

Required:

5–7+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role supporting digital, CRM, direct marketing, or omnichannel programs.
Experience facilitating discovery, requirements-gathering, and solution design sessions with clients, internal stakeholders, and cross-functional teams.
Ability to translate business objectives and stakeholder inputs (e.g. marketing campaign programs) into clear and structured business requirements, business rules, workflows, acceptance criteria, and development-ready documentation.
Excellent verbal, written, and visual communication skills, with the ability to bridge business and technical teams and present complex concepts (e.g. systems, data flows, and technical requirements) in a clear and practical way.
Working knowledge of marketing technology platforms, CRM programs, system integrations, APIs, connectors, data flows, data fit-gap analysis, and data governance considerations.
Comfortable managing multiple priorities, shifting timelines, open questions, and cross-functional dependencies while maintaining clear documentation and delivery focus.
AI-forward mindset, being comfortable using AI tools to improve documentation, analysis, summarization, workflow efficiency, and development collaboration while maintaining appropriate review, privacy and quality standards.

Desired:

Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industries.
Experience working with enterprise grade CRM and engagement platforms, or cloud platforms such as Salesforce ( Data Cloud, Health Cloud, SalesCloud, Marketing Cloud), Veeva CRM, Adobe Experience Platform, or comparable CRM ecosystems.
Familiarity with Data platforms such as Snowflake, Microsoft Fabric, Amazon Redshift, Databricks
Familiarity with reporting platforms such as PowerBI, Tableau, Google Analytics, or similar tools.
Experience working with relational databases, data structures, and basic SQL commands.
Familiarity with AI/ML applications in marketing or healthcare, such as next-best-action, personalization models, predictive analytics, generative AI, content modularization, or insight automation.
Comfortable using AI-assisted tools such as Copilot, ChatGPT, Claude, or similar tools to support documentation, analysis, delivery, or development workflows.

Additional Information

This role is for an existing vacancy here at Klick. The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

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More about this job

Responsibilities

Gather and document business and technical requirements for CRM, data integration, direct marketing, and omnichannel programs, translating stakeholder needs into practical solution plans and delivery-ready documentation. Coordinate with cross-functional teams to align requirements with workflows, data, testing, KPIs, timelines, approvals, and changes throughout delivery.

Requirements

Requires 5–7+ years of business analysis experience supporting digital, CRM, direct marketing, or omnichannel programs, along with experience facilitating discovery and solution design. Candidates should be able to produce clear requirements and workflows, communicate across business and technical teams, understand marketing technology and data integrations, manage competing priorities, and use AI tools responsibly.

Skills

Business Analysis
Requirements Gathering
Solution Design
Stakeholder Facilitation
CRM
Omnichannel Marketing
Marketing Technology
Data Integrations
Data Governance
Workflow Documentation
Acceptance Criteria
Cross-Functional Collaboration
SQL
Data Analysis
AI-Assisted Tools
Privacy And Compliance

Visa sponsorship

Not detected in the job text

Keywords

CRM
Omnichannel Marketing
Direct Marketing
Marketing Technology
Salesforce
Salesforce Data Cloud
Salesforce Health Cloud
Salesforce Sales Cloud
Salesforce Marketing Cloud
Veeva CRM
Adobe Experience Platform
Snowflake
Microsoft Fabric
Amazon Redshift
Databricks
Power BI
Tableau
Google Analytics
SQL
APIs
Data Integrations
Data Governance
Data Flows
Data Fit-Gap Analysis
Acceptance Criteria
Consent And Privacy
Healthcare Marketing
Regulated Industries
Generative AI
Predictive Analytics

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