Jobs in Canada

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Added 13 mins ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 13 mins ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 13 mins ago
LC
Senior Risk Advisory Consultant
Loblaw Companies Limited
Brampton, ON
- Full-time
As a Senior Risk Advisory Consultant within Assurance & Advisory, you will help lead and execute high-priority advisory and assurance engagements across Loblaw. This role is not traditional…
Added 29 mins ago
MP
Principal Mining Consultant-Underground
Mining Plus
Vancouver, BC
- Full-time
This is an opportunity for an accomplished mining professional to combine technical leadership, project delivery, client relationships, mentoring, and business development while working on…
Added 29 mins ago
MP
Senior Mining Consultant - Underground
Mining Plus
Vancouver, BC
- Full-time
Lead and manage consulting projects from planning through delivery
Added 29 mins ago
SC
shift supervisor - Store# 04338, 45 SPORTSWORLD DRIVE
Starbucks Coffee Company
Kitchener, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 29 mins ago
SC
shift supervisor - Store# 00122, SAANICH CENTER
Starbucks Coffee Company
Victoria, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 29 mins ago
SC
shift supervisor - Store# 04576, CORNWALL & CYPRESS
Starbucks Coffee Company
Vancouver, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 29 mins ago
SC
shift supervisor - Store# 78414, JOHN HART HIGHWAY AND MONTEREY ROAD
Starbucks Coffee Company
Prince George, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 43 mins ago
H
Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
Lead Strategic Communications project delivery across Western Canada, including communications strategy, stakeholder and public engagement, issues management, facilitation, and project…
Added 43 mins ago
H
Architecture Principal – Education, Science and Sport
HDR
Toronto, ON
- Full-time
…Architecture group, responsible for driving excellence in project delivery, client engagement, business development and market growth across the Education, Science and Sports sector. This…
Added 43 mins ago
H
Senior Project Manager, Environmental Assessments and TRPAPs
HDR
Toronto, ON
- Full-time
…future of mobility. This isn’t just a job, it’s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all…
Added 43 mins ago
H
Site Civil Section Manager
HDR
Toronto, ON · Richmond Hill, ON
- Full-time
…built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 44 mins ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
…emerging tech to modernize our ecosystem, supercharge service delivery, and elevate the daily employee experience. You won't just track sector trends; you will anticipate them.…
Added 44 mins ago
NG
Senior Mine Engineer
New Gold Inc.
Kamloops, BC
- Full-time
…Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British…
Added 44 mins ago
CS
Bilingual Banking IT Project Manager
Cynet Systems
Montreal, QC
- $64 to $69 CAD / hour
- Contract
Lead the cross-functional delivery of a range of technology deliverables using advanced negotiation facilitation planning and dependency management techniques.
Added 44 mins ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Lead project teams to follow best practices related to work product delivery, documentation, and communication, meeting project needs and client expectations.
Added 59 mins ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
Lead business impact analyses, hazard identification, risk assessments, and scenario planning in collaboration with branch leadership, operational teams, shared services, subcontractors,…
Added 59 mins ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 1 hour ago
PT Supportive Housing Coordinator
Indwell
Kitchener, ON
Position Description: Reporting to the Supportive Housing Team Lead, as the Supportive Housing Coordinator, you will work alongside residents who have experienced mental health concerns…
Added 1 hour ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Health Services to join our team. In this pivotal role, you will lead EHS operations, guide workforce development, and drive innovative strategies to enhance service delivery. As an…
Added 1 hour ago
AH
Manager
Alberta Health Services
Rimbey, AB
- Full-time
…operations of the department. The LTC manager is a key position to lead the team of staff working within the unit fostering a culture that reflects ALA values and facilitates strong,…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Ponoka, AB
- Part-time
…(Goal oriented active living) unit, and our busy labor and delivery area. As an RN working at our facility, you will be a vital part of our collaborative health care team. Previous…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Ponoka, AB
- Part-time
…(Goal oriented active living) unit, and our busy labor and delivery area. As an RN working at our facility, you will be a vital part of our collaborative health care team. Previous…
Added 1 hour ago
US
Automotive Mechanic
UPS Supply Chain Solutions
Montreal, QC · CA - MONTREAL HUB (PQMON)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…

Klick

Senior Business Analyst

Toronto, ON, Canada

The base salary range for this position is between CAD $90,000 - $110,000. · Full-time

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Job details

Pay: The base salary range for this position is between CAD $90,000 - $110,000.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures - is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Omnichannel Enablement Craft

Our Omnichannel Enablement Craft connects channels, data, and technology into unified experiences. The team ensures audiences encounter consistent, coordinated messaging across touchpoints by aligning media and platforms, they support seamless journeys. Their work enhances effectiveness and measurement across the ecosystem.

Job Description

The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and delivery-ready documentation. This role partners across Strategy, Client Services, Project Management, Technology, QA, Analytics, Media, and CRM teams to define practical solutions for omnichannel campaigns and digital programs. Success in this role is measured by the quality of requirements, clarity of solution approach, and reliable delivery support across project timelines.

What You’ll Do

Create and maintain business requirements documentation, for CRM, data integrations,, direct marketing, campaign operations and omnichannel programs.
Partner with Technology, QA, Analytics, Media, and Project Management teams to align requirements with test plans, data tracking, KPIs, and delivery timelines.
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and open questions.
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Document functional and non-functional requirements, including data handling, reporting, consent, suppression, privacy, compliance, timing, and operational considerations.
Maintain traceability between requirements, solution documentation, test plans, campaign deliverables, stakeholder feedback, and final outputs.
Review requirements with clients and internal teams to confirm understanding, resolve gaps, and support approval or sign-off processes.
Support delivery by clarifying requirements, assessing change impacts, documenting updates, and helping teams make informed trade-off decisions.
Build subject matter expertise in assigned client ecosystems, including data sources, campaign operations, platform workflows, business rules, and omnichannel requirements.
Use AI-enabled tools responsibly to improve documentation quality, analysis, summarization, workflow efficiency, and team collaboration.

Qualifications

Required:

5–7+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role supporting digital, CRM, direct marketing, or omnichannel programs.
Experience facilitating discovery, requirements-gathering, and solution design sessions with clients, internal stakeholders, and cross-functional teams.
Ability to translate business objectives and stakeholder inputs (e.g. marketing campaign programs) into clear and structured business requirements, business rules, workflows, acceptance criteria, and development-ready documentation.
Excellent verbal, written, and visual communication skills, with the ability to bridge business and technical teams and present complex concepts (e.g. systems, data flows, and technical requirements) in a clear and practical way.
Working knowledge of marketing technology platforms, CRM programs, system integrations, APIs, connectors, data flows, data fit-gap analysis, and data governance considerations.
Comfortable managing multiple priorities, shifting timelines, open questions, and cross-functional dependencies while maintaining clear documentation and delivery focus.
AI-forward mindset, being comfortable using AI tools to improve documentation, analysis, summarization, workflow efficiency, and development collaboration while maintaining appropriate review, privacy and quality standards.

Desired:

Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industries.
Experience working with enterprise grade CRM and engagement platforms, or cloud platforms such as Salesforce ( Data Cloud, Health Cloud, SalesCloud, Marketing Cloud), Veeva CRM, Adobe Experience Platform, or comparable CRM ecosystems.
Familiarity with Data platforms such as Snowflake, Microsoft Fabric, Amazon Redshift, Databricks
Familiarity with reporting platforms such as PowerBI, Tableau, Google Analytics, or similar tools.
Experience working with relational databases, data structures, and basic SQL commands.
Familiarity with AI/ML applications in marketing or healthcare, such as next-best-action, personalization models, predictive analytics, generative AI, content modularization, or insight automation.
Comfortable using AI-assisted tools such as Copilot, ChatGPT, Claude, or similar tools to support documentation, analysis, delivery, or development workflows.

Additional Information

This role is for an existing vacancy here at Klick. The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

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More about this job

Responsibilities

Gather and document business and technical requirements for CRM, data integration, direct marketing, and omnichannel programs, translating stakeholder needs into practical solution plans and delivery-ready documentation. Coordinate with cross-functional teams to align requirements with workflows, data, testing, KPIs, timelines, approvals, and changes throughout delivery.

Requirements

Requires 5–7+ years of business analysis experience supporting digital, CRM, direct marketing, or omnichannel programs, along with experience facilitating discovery and solution design. Candidates should be able to produce clear requirements and workflows, communicate across business and technical teams, understand marketing technology and data integrations, manage competing priorities, and use AI tools responsibly.

Skills

Business Analysis
Requirements Gathering
Solution Design
Stakeholder Facilitation
CRM
Omnichannel Marketing
Marketing Technology
Data Integrations
Data Governance
Workflow Documentation
Acceptance Criteria
Cross-Functional Collaboration
SQL
Data Analysis
AI-Assisted Tools
Privacy And Compliance

Visa sponsorship

Not detected in the job text

Keywords

CRM
Omnichannel Marketing
Direct Marketing
Marketing Technology
Salesforce
Salesforce Data Cloud
Salesforce Health Cloud
Salesforce Sales Cloud
Salesforce Marketing Cloud
Veeva CRM
Adobe Experience Platform
Snowflake
Microsoft Fabric
Amazon Redshift
Databricks
Power BI
Tableau
Google Analytics
SQL
APIs
Data Integrations
Data Governance
Data Flows
Data Fit-Gap Analysis
Acceptance Criteria
Consent And Privacy
Healthcare Marketing
Regulated Industries
Generative AI
Predictive Analytics

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