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Added 5 mins ago
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Agentic AI Architect - Intelligence Engineering (Toronto)
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Design and deliver AI and ML solutions across AWS, Azure, and GCP, using the rightmixcombinationof cloud-native data services, ML tooling, LLM platforms, and software engineering practices
Added 6 mins ago
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Senior Salesforce Developer
Webflow
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Salesforce Developer to help Webflow scale our go-to-market systems with quality, scalability, and strong governance. You’ll design and build the Salesforce, CPQ,…
Added 20 mins ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
…solution design, product configuration, APIs and integrations, data, deployment, troubleshooting, client-facing consulting, and team…
Added 20 mins ago
MC
IBM Technology Developer (35554)
Myticas Consulting
Toronto, ON
- Contract
Our GTA client is seeking an experienced IBM Technology Developer Developer with extensive experience in the IBM technology stack and a strong understanding of AI tools and practices. The…
Added 20 mins ago
MC
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
- Contract
Own end-to-end solution design across application architecture, APIs, data flows, integrations, cloud infrastructure, security, observability, deployment, and production readiness.
Added 20 mins ago
MC
Senior Cybersecurity Test Engineer (35651)
Myticas Consulting
Ottawa, ON
- Contract
…security testing activities across applications, infrastructure, cloud environments, APIs, and system integrations. This role is responsible for designing, implementing, and performing…
Added 20 mins ago
MC
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
Ottawa, ON
- Full-time
…API and backend testing, Kafka/event-driven testing, ETL and data pipeline validation, database testing, and end-to-end integration…
Added 20 mins ago
MC
Network Management System Developer (35520)
Myticas Consulting
Ottawa, ON
- Full-time
We are seeking an experienced Network Management System (NMS) Developer to lead the design, development, and evolution of next-generation network management solutions for a cutting-edge…
Added 20 mins ago
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Full Stack Developer
CGI
Vancouver, BC
- Full-time
This role is well suited to a developer who has a strong technical foundation, is enthusiastic about learning new technologies, and can work effectively within an Agile multidisciplinary…
Added 20 mins ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
Reporting to a senior technology leader and working closely with a Data Architect, you will design and maintain dashboards, reports, data models and analytical solutions using Microsoft…
Added 20 mins ago
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Développeur Microsoft Dynamics 365 CE / Power Platform
CGI
Montreal, QC
- Full-time
Creation, development, and support of data migrations, integrations, and interfaces with existing systems; experience with Power Automate
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Senior Software Engineer (Hybrid / Montreal)
Motion (Creative Analytics)
Montreal, QC
- Full-time
…your team already works (Slack, Notion, Google Drive, your ad data) and turns a marketer's knowledge and instincts into cross-channel playbooks, automated workflows, and a system that gets…
Added 20 mins ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
This role is ideal for someone who combines banking industry knowledge, cloud/platform engineering expertise, consulting experience, and strong program leadership skills. The successful…
Added 20 mins ago
C
Architecte de solution Microsoft Dynamics CE / Power Platform
CGI
Montreal, QC
- Full-time
Be able to produce functional and solution architectures, logical data models, and component, flow and integration diagrams.
Added 20 mins ago
MC
SysOps Software Architect (36136)
Myticas Consulting
Ottawa, ON
- Full-time
Define APIs, data models, messaging interfaces, and integration patterns.
Added 50 mins ago
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Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.
Added 50 mins ago
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Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
Saint John, NB
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.
Added 50 mins ago
D
Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
Regina, SK
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.
Added 50 mins ago
D
Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
AB · Edmonton, AB
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.
Added 50 mins ago
D
Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
Victoria, BC
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.
Added 50 mins ago
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Application Analyst
NetworkPedia
AB · Edmonton, AB
- Contract
Design and implement SQL databases, data models, stored procedures, and embedded SQL functionality.
Added 50 mins ago
D
Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
Toronto, ON
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.
Added 50 mins ago
D
Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
Burlington, ON
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.
Added 50 mins ago
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Senior Full Stack Java Developer - Capital Markets
Rose International
Mississauga, ON
- Full-time
8+ years of professional software engineering experience, with demonstrable experience as a Full-Stack Developer transitioning into a Forward Deployed Engineer-style, customer-facing…
Added 50 mins ago
D
Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant
Deloitte
Moncton, NB
- Full-time
As an Oracle Cloud ERP Finance Acquire-to-Retire (A2R) Senior Consultant, you will support multiple Oracle Cloud Finance engagements across various clients and finance domains.

Klick

Senior Business Analyst

Toronto, ON, Canada

The base salary range for this position is between CAD $90,000 - $110,000. · Full-time

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Job details

Pay: The base salary range for this position is between CAD $90,000 - $110,000.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures - is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Omnichannel Enablement Craft

Our Omnichannel Enablement Craft connects channels, data, and technology into unified experiences. The team ensures audiences encounter consistent, coordinated messaging across touchpoints by aligning media and platforms, they support seamless journeys. Their work enhances effectiveness and measurement across the ecosystem.

Job Description

The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and delivery-ready documentation. This role partners across Strategy, Client Services, Project Management, Technology, QA, Analytics, Media, and CRM teams to define practical solutions for omnichannel campaigns and digital programs. Success in this role is measured by the quality of requirements, clarity of solution approach, and reliable delivery support across project timelines.

What You’ll Do

Create and maintain business requirements documentation, for CRM, data integrations,, direct marketing, campaign operations and omnichannel programs.
Partner with Technology, QA, Analytics, Media, and Project Management teams to align requirements with test plans, data tracking, KPIs, and delivery timelines.
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and open questions.
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Document functional and non-functional requirements, including data handling, reporting, consent, suppression, privacy, compliance, timing, and operational considerations.
Maintain traceability between requirements, solution documentation, test plans, campaign deliverables, stakeholder feedback, and final outputs.
Review requirements with clients and internal teams to confirm understanding, resolve gaps, and support approval or sign-off processes.
Support delivery by clarifying requirements, assessing change impacts, documenting updates, and helping teams make informed trade-off decisions.
Build subject matter expertise in assigned client ecosystems, including data sources, campaign operations, platform workflows, business rules, and omnichannel requirements.
Use AI-enabled tools responsibly to improve documentation quality, analysis, summarization, workflow efficiency, and team collaboration.

Qualifications

Required:

5–7+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role supporting digital, CRM, direct marketing, or omnichannel programs.
Experience facilitating discovery, requirements-gathering, and solution design sessions with clients, internal stakeholders, and cross-functional teams.
Ability to translate business objectives and stakeholder inputs (e.g. marketing campaign programs) into clear and structured business requirements, business rules, workflows, acceptance criteria, and development-ready documentation.
Excellent verbal, written, and visual communication skills, with the ability to bridge business and technical teams and present complex concepts (e.g. systems, data flows, and technical requirements) in a clear and practical way.
Working knowledge of marketing technology platforms, CRM programs, system integrations, APIs, connectors, data flows, data fit-gap analysis, and data governance considerations.
Comfortable managing multiple priorities, shifting timelines, open questions, and cross-functional dependencies while maintaining clear documentation and delivery focus.
AI-forward mindset, being comfortable using AI tools to improve documentation, analysis, summarization, workflow efficiency, and development collaboration while maintaining appropriate review, privacy and quality standards.

Desired:

Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industries.
Experience working with enterprise grade CRM and engagement platforms, or cloud platforms such as Salesforce ( Data Cloud, Health Cloud, SalesCloud, Marketing Cloud), Veeva CRM, Adobe Experience Platform, or comparable CRM ecosystems.
Familiarity with Data platforms such as Snowflake, Microsoft Fabric, Amazon Redshift, Databricks
Familiarity with reporting platforms such as PowerBI, Tableau, Google Analytics, or similar tools.
Experience working with relational databases, data structures, and basic SQL commands.
Familiarity with AI/ML applications in marketing or healthcare, such as next-best-action, personalization models, predictive analytics, generative AI, content modularization, or insight automation.
Comfortable using AI-assisted tools such as Copilot, ChatGPT, Claude, or similar tools to support documentation, analysis, delivery, or development workflows.

Additional Information

This role is for an existing vacancy here at Klick. The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

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More about this job

Responsibilities

Gather and document business and technical requirements for CRM, data integration, direct marketing, and omnichannel programs, translating stakeholder needs into practical solution plans and delivery-ready documentation. Coordinate with cross-functional teams to align requirements with workflows, data, testing, KPIs, timelines, approvals, and changes throughout delivery.

Requirements

Requires 5–7+ years of business analysis experience supporting digital, CRM, direct marketing, or omnichannel programs, along with experience facilitating discovery and solution design. Candidates should be able to produce clear requirements and workflows, communicate across business and technical teams, understand marketing technology and data integrations, manage competing priorities, and use AI tools responsibly.

Skills

Business Analysis
Requirements Gathering
Solution Design
Stakeholder Facilitation
CRM
Omnichannel Marketing
Marketing Technology
Data Integrations
Data Governance
Workflow Documentation
Acceptance Criteria
Cross-Functional Collaboration
SQL
Data Analysis
AI-Assisted Tools
Privacy And Compliance

Visa sponsorship

Not detected in the job text

Keywords

CRM
Omnichannel Marketing
Direct Marketing
Marketing Technology
Salesforce
Salesforce Data Cloud
Salesforce Health Cloud
Salesforce Sales Cloud
Salesforce Marketing Cloud
Veeva CRM
Adobe Experience Platform
Snowflake
Microsoft Fabric
Amazon Redshift
Databricks
Power BI
Tableau
Google Analytics
SQL
APIs
Data Integrations
Data Governance
Data Flows
Data Fit-Gap Analysis
Acceptance Criteria
Consent And Privacy
Healthcare Marketing
Regulated Industries
Generative AI
Predictive Analytics

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