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Added 3 mins ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
Reporting to the Senior Manager, Administration, within the School of Skilled Trades and Apprenticeship, the incumbent is responsible for overseeing and managing the administrative and…
Added 3 mins ago
TG
Part-Time Personal Attendant (Queenston Heights)
Thrive Group Canada
Hamilton, ON
- Part-time
Added 3 mins ago
TF
Plant Manager – Bed-in-a-Box Manufacturing
Trevor Frances Recruitment
Ajax, ON · Aurora, ON · Markham, ON · Oshawa, ON · Toronto, ON · Vaughan, ON
- Full-time
Reporting to senior leadership, the Plant Manager will lead the bed-in-a-box operation, overseeing all aspects of production, staffing, and performance for this business unit. Our client is…
Added 3 mins ago
PF
Private Equity Fund Accountant
Pinnacle Fund Services
Toronto, ON
- Full-time
…for a private equity client portfolio working closely with Senior Fund Accountants and Management. As part of the Private Equity Team, you will work with close-ended Funds specializing in…
Added 3 mins ago
ML
Sr. Specialist, Early Careers
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Volunteer
Any MLF team member interested in being considered for this role are encouraged to apply online by October 28. Applications received beyond that date are not guaranteed consideration.
Added 3 mins ago
BR
Senior Software Developer – Java
BITS Recruiting
Toronto, ON
- $95 to $96 CAD / hour
- Contract
We are seeking an experienced Senior Software Developer to join a large-scale enterprise application development project. The ideal candidate will have extensive hands-on Java development…
Added 3 mins ago
PA
Senior Architectural Technologist / Licensed Architect
Paradigm Architecture + Design
Toronto, ON
- Full-time
Are you an experienced Senior Architectural Technologist or Licensed Architect looking for greater autonomy, meaningful project responsibility, and opportunities to advance your career?
Added 3 mins ago
AS
Senior Technical Business Analyst – CABL Initiative
Apex Systems
Montreal, QC
- $70 to $71 USD / hour
- Contract
McKesson Canada is seeking a Senior Business Analyst to support the CABL initiative, partnering with business stakeholders, MBA subject matter experts, and data engineering teams. This role…
Added 3 mins ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
…standardization, stability, and predictability of our release cycles. The Senior DevSecOps Engineer plays a key role in fostering a culture of continuous improvement by bridging…
Added 3 mins ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Any MLF team member interested in being considered for this role are encouraged to apply online by October 28. Applications received beyond that date are not guaranteed consideration.
Added 4 mins ago
AE
Warehouse Automation Processes Co-Op
Arc'teryx Equipment
New Westminster, BC
- $44,700 to $55,100 CAD / year
- Internship
Applications for this position will be accepted until Oct 12 at 9:00am PT.
Added 4 mins ago
ML
Associate General Counsel
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
Any MLF team member interested in being considered for this role are encouraged to apply online by October 29. Applications received beyond that date are not guaranteed consideration.
Added 4 mins ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 4 mins ago
KK
Fund Development Coordinator
Kids Kottage Foundation
AB · Edmonton, AB
- Full-time
Reporting to the Senior Associate, Philanthropy & Partnerships, the Fund Development Coordinator will support donor relations, corporate partnerships, fundraising campaigns, events,…
Added 4 mins ago
EP
Digital Marketing Lead
Earthscape Play
Elmira, ON
- Full-time
…pages to turn more visitors into leads, and manage any web developer or hosting…
Added 4 mins ago
BF
Director Communications & Engagement
BC Financial Services Authority
Vancouver, BC
- $150,761 to $188,451 CAD / year
- Full-time
Serves as a BCFSA’s senior communications and engagement advisor and is accountable for influencing executive decision-making on enterprise communications, engagement, reputation,…
Added 18 mins ago
V
Project Manager (Engineering Applications)
VueReal
Waterloo, ON
- Full-time
…focused on system and hardware development for advanced microLED…
Added 18 mins ago
BC
Director of Real Estate
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
…escalating only the most promising prospects. They will support senior leadership as a trusted contributor and drive business development across Ottawa and Eastern…
Added 18 mins ago
K
Senior Mechanical Engineer - Rotating Equipment
Kent
Calgary, AB
- Full-time
Kent is looking for a Senior Mechanical Engineer – Rotating to join our engineering team in our Sarnia, Ontario, Calgary, or Edmonton, Alberta office. The successful candidate will provide…
Added 18 mins ago
Senior Software Engineer, Agentic AI Products
Leo Berwick
Toronto, ON
We are hiring a Toronto-based Senior Software Engineer to join our founding in-house engineering team and build products from the ground up. This is a hands-on, individual contributor role…
Added 18 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health
Kingston, ON · Ottawa, ON · Peterborough, ON · Port Hope, ON · Whitby, ON
- Full-time
Added 18 mins ago
UO
Research Assistant-2
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 18 mins ago
UO
Research Assistant-2
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 18 mins ago
UO
HR Manager
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 18 mins ago
M
Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
As the Senior Manager, Corporate-Commercial Credit, you will lead a team of Senior Credit Analysts responsible for managing Moneris’ commercial credit risk portfolio, including Large Key…

Klick

Senior Business Analyst

Toronto, ON, Canada

The base salary range for this position is between CAD $90,000 - $110,000. · Full-time

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Job details

Pay: The base salary range for this position is between CAD $90,000 - $110,000.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures - is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Omnichannel Enablement Craft

Our Omnichannel Enablement Craft connects channels, data, and technology into unified experiences. The team ensures audiences encounter consistent, coordinated messaging across touchpoints by aligning media and platforms, they support seamless journeys. Their work enhances effectiveness and measurement across the ecosystem.

Job Description

The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and delivery-ready documentation. This role partners across Strategy, Client Services, Project Management, Technology, QA, Analytics, Media, and CRM teams to define practical solutions for omnichannel campaigns and digital programs. Success in this role is measured by the quality of requirements, clarity of solution approach, and reliable delivery support across project timelines.

What You’ll Do

Create and maintain business requirements documentation, for CRM, data integrations,, direct marketing, campaign operations and omnichannel programs.
Partner with Technology, QA, Analytics, Media, and Project Management teams to align requirements with test plans, data tracking, KPIs, and delivery timelines.
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and open questions.
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Document functional and non-functional requirements, including data handling, reporting, consent, suppression, privacy, compliance, timing, and operational considerations.
Maintain traceability between requirements, solution documentation, test plans, campaign deliverables, stakeholder feedback, and final outputs.
Review requirements with clients and internal teams to confirm understanding, resolve gaps, and support approval or sign-off processes.
Support delivery by clarifying requirements, assessing change impacts, documenting updates, and helping teams make informed trade-off decisions.
Build subject matter expertise in assigned client ecosystems, including data sources, campaign operations, platform workflows, business rules, and omnichannel requirements.
Use AI-enabled tools responsibly to improve documentation quality, analysis, summarization, workflow efficiency, and team collaboration.

Qualifications

Required:

5–7+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role supporting digital, CRM, direct marketing, or omnichannel programs.
Experience facilitating discovery, requirements-gathering, and solution design sessions with clients, internal stakeholders, and cross-functional teams.
Ability to translate business objectives and stakeholder inputs (e.g. marketing campaign programs) into clear and structured business requirements, business rules, workflows, acceptance criteria, and development-ready documentation.
Excellent verbal, written, and visual communication skills, with the ability to bridge business and technical teams and present complex concepts (e.g. systems, data flows, and technical requirements) in a clear and practical way.
Working knowledge of marketing technology platforms, CRM programs, system integrations, APIs, connectors, data flows, data fit-gap analysis, and data governance considerations.
Comfortable managing multiple priorities, shifting timelines, open questions, and cross-functional dependencies while maintaining clear documentation and delivery focus.
AI-forward mindset, being comfortable using AI tools to improve documentation, analysis, summarization, workflow efficiency, and development collaboration while maintaining appropriate review, privacy and quality standards.

Desired:

Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industries.
Experience working with enterprise grade CRM and engagement platforms, or cloud platforms such as Salesforce ( Data Cloud, Health Cloud, SalesCloud, Marketing Cloud), Veeva CRM, Adobe Experience Platform, or comparable CRM ecosystems.
Familiarity with Data platforms such as Snowflake, Microsoft Fabric, Amazon Redshift, Databricks
Familiarity with reporting platforms such as PowerBI, Tableau, Google Analytics, or similar tools.
Experience working with relational databases, data structures, and basic SQL commands.
Familiarity with AI/ML applications in marketing or healthcare, such as next-best-action, personalization models, predictive analytics, generative AI, content modularization, or insight automation.
Comfortable using AI-assisted tools such as Copilot, ChatGPT, Claude, or similar tools to support documentation, analysis, delivery, or development workflows.

Additional Information

This role is for an existing vacancy here at Klick. The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

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More about this job

Responsibilities

Gather and document business and technical requirements for CRM, data integration, direct marketing, and omnichannel programs, translating stakeholder needs into practical solution plans and delivery-ready documentation. Coordinate with cross-functional teams to align requirements with workflows, data, testing, KPIs, timelines, approvals, and changes throughout delivery.

Requirements

Requires 5–7+ years of business analysis experience supporting digital, CRM, direct marketing, or omnichannel programs, along with experience facilitating discovery and solution design. Candidates should be able to produce clear requirements and workflows, communicate across business and technical teams, understand marketing technology and data integrations, manage competing priorities, and use AI tools responsibly.

Skills

Business Analysis
Requirements Gathering
Solution Design
Stakeholder Facilitation
CRM
Omnichannel Marketing
Marketing Technology
Data Integrations
Data Governance
Workflow Documentation
Acceptance Criteria
Cross-Functional Collaboration
SQL
Data Analysis
AI-Assisted Tools
Privacy And Compliance

Visa sponsorship

Not detected in the job text

Keywords

CRM
Omnichannel Marketing
Direct Marketing
Marketing Technology
Salesforce
Salesforce Data Cloud
Salesforce Health Cloud
Salesforce Sales Cloud
Salesforce Marketing Cloud
Veeva CRM
Adobe Experience Platform
Snowflake
Microsoft Fabric
Amazon Redshift
Databricks
Power BI
Tableau
Google Analytics
SQL
APIs
Data Integrations
Data Governance
Data Flows
Data Fit-Gap Analysis
Acceptance Criteria
Consent And Privacy
Healthcare Marketing
Regulated Industries
Generative AI
Predictive Analytics

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