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Added 13 mins ago
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Project Manager Global Expansion
Bombardier
Dorval, QC
- Full-time
…internal cross-functional teams. Provide regular governance to senior executives to drive decision making and obtain senior executive alignment and…
Added 13 mins ago
LP
Recruiter
Lethbridge Polytechnic
Lethbridge, AB
- Full-time
Bookmark this Posting Print Preview | Apply for this Job
Added 13 mins ago
ML
Maintenance Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…plans, resource projections and communication with peers and senior…
Added 28 mins ago
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Associate, Multi-Unit Financing
ATB
Calgary, AB · Edmonton, AB
- Full-time
Communication & Negotiation: Strong written and verbal communication skills, comfortable presenting credit rationale to senior leaders and liaising directly with external CMHC partners.
Added 44 mins ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
…and Business Service Delivery and Procurement) is seeking a Senior Systems Testing/QA Specialist for a 6-month onsite engagement in Toronto. The successful candidate will play a key role in…
Added 44 mins ago
LI
Software Developer
Lotus IT Solutions
Toronto, ON
- Contract
…and Business Service Delivery and Procurement, is seeking a Senior Software Developer to join their team onsite in Toronto. The successful candidate will be responsible for designing,…
Added 44 mins ago
LI
Software Developer - API
Lotus IT Solutions
Toronto, ON
- Contract
…and Business Service Delivery and Procurement) is seeking a Senior Software Developer – API to join their team onsite in Toronto. In this role, you will design, develop, and maintain…
Added 44 mins ago
LI
Middleware Specialist
Lotus IT Solutions
Toronto, ON
- Contract
…and Business Service Delivery and Procurement, is seeking a Senior Middleware Specialist for a fully onsite engagement in Toronto. The successful consultant will provide end-to-end…
Added 44 mins ago
LI
Software Developer - Back End
Lotus IT Solutions
Toronto, ON
- Contract
…and Business Service Delivery and Procurement) is seeking a Senior Back End Software Developer for an onsite engagement in Toronto. The successful candidate will be responsible for…
Added 1 hour ago
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SME Account Manager, Business Flex
National Bank of Canada
Saskatoon, SK
- Full-time
Reporting to the Senior Director, Business Flex, you work with a team of 150 experts on a daily basis. 37.5-hour full-time position per week. The selected candidate will work in hybrid mode…
Added 1 hour ago
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Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting,…
Added 1 hour ago
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Principal Sales Performance Coach
UKG
Remote, Canada
- Full-time
- Remote
This is a senior individual contributor role that combines deep enterprise sales experience, advanced coaching expertise, and data-driven performance consulting. You'll work directly with…
Added 1 hour ago
RO
Advisor, Water and Wastewater Strategic Infrastructure Planning
Region of Peel
Brampton, ON
- Contract
Lead the development of various asset management improvement initiatives identified in the maturity road map, presenting recommendations to senior leadership and Council for approval.
Added 1 hour ago
MD
Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Who May Apply: Open to all qualified job seekers
Added 1 hour ago
MD
Statewide Fraud Controls Manager Enterprise Support - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator Manager Senior
Added 1 hour ago
MD
Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Senior Learning & Development Specialist
Added 1 hour ago
MD
Assistant Director, Special Compensation Fund/State Program Administrator Manager Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Manager Senior
Added 1 hour ago
PD
Legal Assistant
Peel District School Board
Mississauga, ON
- $73,464 to $91,831 CAD / year
- Full-time
Ability to interact professionally with senior administration, students, staff, faculty, and other members of the PDSB and broader community.
Added 1 hour ago
TC
Senior Sharepoint Developer
Tata Consultancy Services
Vancouver, BC
- Full-time
Minimum Senior years of IT development experience with strong hands-on exposure to SharePoint development and Microsoft 365 collaboration solutions.
Added 1 hour ago
CI
Senior Manager Property Management
Colliers International
Burnaby, BC
- Full-time
This position is for a Senior Property Manager based in Burnaby, BC.***
Added 1 hour ago
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Sr. Specialist, International Recruitment (Licensed Canadian Immigration Consultant)
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
As the Senior Specialist, International Recruitment, you will lead Immigration and Global Talent Programs at Maple Leaf Foods. You will have responsibility to oversee our LMIA applications,…
Added 1 hour ago
FB
IT Business Partner EMS
Flogas Britain
Field, BC
- Full-time
Monitor the performance of IT services consumed by Energy Management Solutions, acting as the senior escalation point for service issues and ensuring swift and satisfactory resolution.
Added 1 hour ago
JH
Director, Total Rewards
JUST HR
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…position the organization as a top employer. Working closely with senior stakeholders, this leader plays a key role in aligning HR strategies with broader business priorities in a global,…
Added 1 hour ago
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Education Manager, Sales and Education
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
…high-impact training programs. This position reports to the National Senior Manager, Sales and Education Team. This position reports directly to the Senior Manager, Sales & Education…
Added 1 hour ago
AI
Business Development, AI Platform
Ample Insight Inc.
Toronto, ON
- Full-time
Pipeline Development: Build and execute outbound sequences targeting senior decision-makers.

Klick

Senior Business Analyst

Toronto, ON, Canada

The base salary range for this position is between CAD $90,000 - $110,000. · Full-time

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Job details

Pay: The base salary range for this position is between CAD $90,000 - $110,000.
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures - is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Omnichannel Enablement Craft

Our Omnichannel Enablement Craft connects channels, data, and technology into unified experiences. The team ensures audiences encounter consistent, coordinated messaging across touchpoints by aligning media and platforms, they support seamless journeys. Their work enhances effectiveness and measurement across the ecosystem.

Job Description

The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and delivery-ready documentation. This role partners across Strategy, Client Services, Project Management, Technology, QA, Analytics, Media, and CRM teams to define practical solutions for omnichannel campaigns and digital programs. Success in this role is measured by the quality of requirements, clarity of solution approach, and reliable delivery support across project timelines.

What You’ll Do

Create and maintain business requirements documentation, for CRM, data integrations,, direct marketing, campaign operations and omnichannel programs.
Partner with Technology, QA, Analytics, Media, and Project Management teams to align requirements with test plans, data tracking, KPIs, and delivery timelines.
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and open questions.
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Document functional and non-functional requirements, including data handling, reporting, consent, suppression, privacy, compliance, timing, and operational considerations.
Maintain traceability between requirements, solution documentation, test plans, campaign deliverables, stakeholder feedback, and final outputs.
Review requirements with clients and internal teams to confirm understanding, resolve gaps, and support approval or sign-off processes.
Support delivery by clarifying requirements, assessing change impacts, documenting updates, and helping teams make informed trade-off decisions.
Build subject matter expertise in assigned client ecosystems, including data sources, campaign operations, platform workflows, business rules, and omnichannel requirements.
Use AI-enabled tools responsibly to improve documentation quality, analysis, summarization, workflow efficiency, and team collaboration.

Qualifications

Required:

5–7+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role supporting digital, CRM, direct marketing, or omnichannel programs.
Experience facilitating discovery, requirements-gathering, and solution design sessions with clients, internal stakeholders, and cross-functional teams.
Ability to translate business objectives and stakeholder inputs (e.g. marketing campaign programs) into clear and structured business requirements, business rules, workflows, acceptance criteria, and development-ready documentation.
Excellent verbal, written, and visual communication skills, with the ability to bridge business and technical teams and present complex concepts (e.g. systems, data flows, and technical requirements) in a clear and practical way.
Working knowledge of marketing technology platforms, CRM programs, system integrations, APIs, connectors, data flows, data fit-gap analysis, and data governance considerations.
Comfortable managing multiple priorities, shifting timelines, open questions, and cross-functional dependencies while maintaining clear documentation and delivery focus.
AI-forward mindset, being comfortable using AI tools to improve documentation, analysis, summarization, workflow efficiency, and development collaboration while maintaining appropriate review, privacy and quality standards.

Desired:

Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industries.
Experience working with enterprise grade CRM and engagement platforms, or cloud platforms such as Salesforce ( Data Cloud, Health Cloud, SalesCloud, Marketing Cloud), Veeva CRM, Adobe Experience Platform, or comparable CRM ecosystems.
Familiarity with Data platforms such as Snowflake, Microsoft Fabric, Amazon Redshift, Databricks
Familiarity with reporting platforms such as PowerBI, Tableau, Google Analytics, or similar tools.
Experience working with relational databases, data structures, and basic SQL commands.
Familiarity with AI/ML applications in marketing or healthcare, such as next-best-action, personalization models, predictive analytics, generative AI, content modularization, or insight automation.
Comfortable using AI-assisted tools such as Copilot, ChatGPT, Claude, or similar tools to support documentation, analysis, delivery, or development workflows.

Additional Information

This role is for an existing vacancy here at Klick. The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

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More about this job

Responsibilities

The Business Analyst will translate client needs into clear requirements and solution plans for omnichannel healthcare marketing initiatives. They will partner with cross-functional teams to define workflows, data tracking, and project scope while maintaining documentation throughout the delivery lifecycle.

Requirements

Candidates must have 5-7+ years of experience as a Business Analyst supporting digital, CRM, or omnichannel programs. Strong communication skills and the ability to bridge business and technical teams are essential, along with experience in marketing technology platforms.

Skills

Business Analysis
Omnichannel Marketing
CRM
Requirements Gathering
Solution Design
Data Integration
Stakeholder Management
Marketing Technology
Project Management
Data Governance
Workflow Documentation
API
System Integration
Data Analysis
AI Tools
Healthcare Marketing

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Omnichannel
CRM
Salesforce
Veeva CRM
Adobe Experience Platform
Snowflake
Microsoft Fabric
Amazon Redshift
Databricks
PowerBI
Tableau
Google Analytics
SQL
AI
Machine Learning
Predictive Analytics
Generative AI
Life Sciences
Pharmaceutical
Data Integration
Business Rules
Requirements Documentation
Discovery Sessions
Marketing Automation
Compliance
Privacy
KPIs
Digital Programs
Direct Marketing

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