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Added 28 mins ago
FS
Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
…written/verbal instructions and information to clients on re-engineering solutions, prepare reports, presentations, and provide recommendations to senior management and…
Added 58 mins ago
Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Technical Solutions within Application Delivery, the Senior IT Business Systems Analyst will bridge business needs with technology solutions through all phases…
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 hour ago
IC
Business Analyst
Infotek Consulting Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $41 to $62 CAD / hour
- Contract
The project requires an experienced Business Analyst with strong Agile/Scrum experience to bridge business needs and technology delivery. The role will lead requirements management from…
Added 1 hour ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 1 hour ago
T
Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
We are seeking a Senior Information Security Analyst to support enterprise cybersecurity monitoring, detection engineering, and security operations improvement. This role will help develop…
Added 1 hour ago
NC
Senior GIS Analyst (PFT) (CUPE 80.26) internal
Norfolk County
Remote, Canada
- Full-time
- Remote
As the Senior GIS Analyst, you will develop and maintain advanced web-based GIS applications, maps, and data systems that support services across The Corporation of Norfolk County. You’ll…
Added 1 hour ago
S
Systems Analyst III
Seaspan
North Vancouver, BC
- Full-time
Ability to translate complex business requirements into clear functional and technical specifications and communicate technical concepts effectively to business users, senior leaders,…
Added 1 hour ago
CO
BUSINESS ANALYST 311 #67732
City of Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Business Transformation & Sustainment, the Business Analyst supports the planning and delivery of complex projects and initiatives across the Customer Experience…
Added 1 hour ago
RS
Application Analyst - C / Sybase
Radiant Systems Solutions, Inc
AB · Edmonton, AB
- Contract
…application support, maintenance and enhancements. A System Analyst applies a broad knowledge of various technical areas to foresee and rectify certain problem areas within technology or…
Added 2 hours ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
Reporting to the Manager, Business Transformation & Sustainment, the Business Analyst supports the planning and delivery of complex projects and initiatives across the Customer Experience…
Added 2 hours ago
K
Senior Business Analyst
Klick
Toronto, ON
- Full-time
The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and…
Added 2 hours ago
K
Senior Business Analyst
Klick
Toronto, ON
- Full-time
The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and…
Added 2 hours ago
NC
Senior GIS Analyst (PFT) (CUPE 80.26) internal
Norfolk County
ON · Simcoe, ON
- Full-time
As the Senior GIS Analyst, you will develop and maintain advanced web-based GIS applications, maps, and data systems that support services across The Corporation of Norfolk County. You'll…
Added 2 hours ago
IG
Business System Analyst
IMCS Group
ON · Ontario, Canada
- Contract
Job Title: Senior Business Systems Analyst (TSBI)
Added 2 hours ago
L
Senior Product Manager
Liferaft
Remote, Canada
- Full-time
- Remote
Liferaft is looking for a highly skilled and visionary Senior Product Manager to play a crucial role in shaping the future of our OSINT solutions. This role will be hybrid in Halifax, NS,…
Added 3 hours ago
C
Apps Dev Intmd Programmer Analyst
Citi
Mississauga, ON
- Full-time
Collaboration: Partner with senior developers, QA, and other team members to successfully deliver technical solutions.
Added 3 hours ago
Senior Analyst, NAV Solutions and Oversight (18-Month Contract)
Scotiabank
Toronto, ON
o Provide detailed reporting and analytics to SGAM NAV Solutions, portfolio managers, and business partners.
Added 4 hours ago
Q
Senior GRC Analyst
Quantexa
Ottawa, ON
- $116,000 to $146,000 CAD / year
- Full-time
Quantexa is looking for an experienced Senior GRC Analyst to support our growing business. This role will be based in Toronto/Ottawa and will require travel to customer sites and other…
Added 4 hours ago
CT
Senior BI Analyst
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
As a Senior BI Analyst, you will play a key role in transforming data into actionable business insights. You will work across the full analytics lifecycle, partnering with business…
Added 4 hours ago
Q
Senior GRC Analyst
Quantexa
Toronto, ON
- $116,000 to $146,000 CAD / year
- Full-time
Quantexa is looking for an experienced Senior GRC Analyst to support our growing business. This role will be based in Toronto/Ottawa and will require travel to customer sites and other…
Added 5 hours ago
MF
AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
This role will focus on eliminating process friction and reducing manual effort by building intelligent, scalable solutions. In this role, you will combine deep technical expertise in AI…
Added 5 hours ago
SG
Senior Analyst, Analytics & Insights (12-Month Contract)
Scotia Global Asset Management
Toronto, ON
- Contract
The Senior Analyst, Analytics & Insights is responsible for designing, developing, and maintaining dashboards, reports, and data solutions that deliver actionable insights to support…
Added 5 hours ago
XS
Security Analyst / Engineer / Architect
XChange Software Inc
Mississauga, ON
- Contract
· Lead architecture reviews across cloud, applications, infrastructure, and third-party solutions.
Added 5 hours ago
I
Sr.Consultant(e) en sémantique des données de santé/Senior Advisor Health Data Semantics
IQVIA
Montreal, QC
- Full-time
IQVIA est un fournisseur mondial de solutions avancées d’analytique, de technologies et de services de recherche clinique destinés au secteur des sciences de la vie. Nous combinons les…

Klick

Senior Business Analyst

Toronto, ON, Canada

The base salary range for this position is between CAD $90,000 - $110,000. · Full-time

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Job details

Pay: The base salary range for this position is between CAD $90,000 - $110,000.
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures - is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Omnichannel Enablement Craft

Our Omnichannel Enablement Craft connects channels, data, and technology into unified experiences. The team ensures audiences encounter consistent, coordinated messaging across touchpoints by aligning media and platforms, they support seamless journeys. Their work enhances effectiveness and measurement across the ecosystem.

Job Description

The Business Analyst, Omnichannel Enablement supports data-driven healthcare marketing initiatives by translating client and stakeholder needs into clear requirements, solution plans, and delivery-ready documentation. This role partners across Strategy, Client Services, Project Management, Technology, QA, Analytics, Media, and CRM teams to define practical solutions for omnichannel campaigns and digital programs. Success in this role is measured by the quality of requirements, clarity of solution approach, and reliable delivery support across project timelines.

What You’ll Do

Create and maintain business requirements documentation, for CRM, data integrations,, direct marketing, campaign operations and omnichannel programs.
Partner with Technology, QA, Analytics, Media, and Project Management teams to align requirements with test plans, data tracking, KPIs, and delivery timelines.
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and open questions.
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Document functional and non-functional requirements, including data handling, reporting, consent, suppression, privacy, compliance, timing, and operational considerations.
Maintain traceability between requirements, solution documentation, test plans, campaign deliverables, stakeholder feedback, and final outputs.
Review requirements with clients and internal teams to confirm understanding, resolve gaps, and support approval or sign-off processes.
Support delivery by clarifying requirements, assessing change impacts, documenting updates, and helping teams make informed trade-off decisions.
Build subject matter expertise in assigned client ecosystems, including data sources, campaign operations, platform workflows, business rules, and omnichannel requirements.
Use AI-enabled tools responsibly to improve documentation quality, analysis, summarization, workflow efficiency, and team collaboration.

Qualifications

Required:

5–7+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role supporting digital, CRM, direct marketing, or omnichannel programs.
Experience facilitating discovery, requirements-gathering, and solution design sessions with clients, internal stakeholders, and cross-functional teams.
Ability to translate business objectives and stakeholder inputs (e.g. marketing campaign programs) into clear and structured business requirements, business rules, workflows, acceptance criteria, and development-ready documentation.
Excellent verbal, written, and visual communication skills, with the ability to bridge business and technical teams and present complex concepts (e.g. systems, data flows, and technical requirements) in a clear and practical way.
Working knowledge of marketing technology platforms, CRM programs, system integrations, APIs, connectors, data flows, data fit-gap analysis, and data governance considerations.
Comfortable managing multiple priorities, shifting timelines, open questions, and cross-functional dependencies while maintaining clear documentation and delivery focus.
AI-forward mindset, being comfortable using AI tools to improve documentation, analysis, summarization, workflow efficiency, and development collaboration while maintaining appropriate review, privacy and quality standards.

Desired:

Experience supporting healthcare, pharmaceutical, life sciences, or other regulated industries.
Experience working with enterprise grade CRM and engagement platforms, or cloud platforms such as Salesforce ( Data Cloud, Health Cloud, SalesCloud, Marketing Cloud), Veeva CRM, Adobe Experience Platform, or comparable CRM ecosystems.
Familiarity with Data platforms such as Snowflake, Microsoft Fabric, Amazon Redshift, Databricks
Familiarity with reporting platforms such as PowerBI, Tableau, Google Analytics, or similar tools.
Experience working with relational databases, data structures, and basic SQL commands.
Familiarity with AI/ML applications in marketing or healthcare, such as next-best-action, personalization models, predictive analytics, generative AI, content modularization, or insight automation.
Comfortable using AI-assisted tools such as Copilot, ChatGPT, Claude, or similar tools to support documentation, analysis, delivery, or development workflows.

Additional Information

This role is for an existing vacancy here at Klick. The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

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More about this job

Responsibilities

The Business Analyst will translate client needs into clear requirements and solution plans for omnichannel healthcare marketing initiatives. They will partner with cross-functional teams to define workflows, data tracking, and project scope while maintaining documentation throughout the delivery lifecycle.

Requirements

Candidates must have 5-7+ years of experience as a Business Analyst supporting digital, CRM, or omnichannel programs. Strong communication skills and the ability to bridge business and technical teams are essential, along with experience in marketing technology platforms.

Skills

Business Analysis
Omnichannel Marketing
CRM
Requirements Gathering
Solution Design
Data Integration
Stakeholder Management
Marketing Technology
Project Management
Data Governance
Workflow Documentation
API
System Integration
Data Analysis
AI Tools
Healthcare Marketing

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Omnichannel
CRM
Salesforce
Veeva CRM
Adobe Experience Platform
Snowflake
Microsoft Fabric
Amazon Redshift
Databricks
PowerBI
Tableau
Google Analytics
SQL
AI
Machine Learning
Predictive Analytics
Generative AI
Life Sciences
Pharmaceutical
Data Integration
Business Rules
Requirements Documentation
Discovery Sessions
Marketing Automation
Compliance
Privacy
KPIs
Digital Programs
Direct Marketing

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