Talent Experience Coordinator

The Klick Group - comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting - is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About Our Talent Acquisition Team

Our Talent Acquisition team, part of our People Practices Craft, is responsible for attracting, assessing, and hiring talent across Klick. We partner closely with leaders to understand business needs and build sustainable pipelines. We design inclusive, thoughtful hiring processes that prioritize skills, potential, and experience. Our work ensures Klick continues to grow with the right people, at the right time, in the right roles.

Job Description

The Talent Experience Coordinator plays an important role in creating a positive, organized, and seamless recruitment experience at Klick. Working closely with Talent Acquisition Partners, hiring managers, interviewers, and senior leaders, this role focuses primarily on coordinating interviews, managing complex calendars, and keeping candidates informed throughout the hiring process.

This is an opportunity for someone early in their career who enjoys bringing structure to complex situations, communicating with people, and solving scheduling challenges. Previous recruitment experience is not required. The role offers hands-on exposure to talent acquisition operations, global stakeholder coordination, and recruitment technology.

What You'll Do

• Coordinate multi-stage interviews across different teams, seniority levels, and global time zones, aligning candidate availability with hiring managers, interviewers, and senior executives.
• Manage interview logistics using Google Calendar and Zoom, including calendar invitations, virtual meeting links, meeting room bookings, schedule changes, and last-minute conflicts.
• Communicate directly with candidates through clear, thoughtful, and timely written correspondence, providing interview details, confirming arrangements, responding to questions, and managing rescheduling requests.
• Maintain accurate candidate information, interview schedules, and recruitment activity in SmartRecruiters, ensuring hiring teams have the information needed to prepare for interviews and move candidates through the recruitment process.
• Partner with Talent Acquisition colleagues to improve scheduling workflows, coordinate interviewer preparation, support recruitment administration, and identify opportunities to make the candidate experience more efficient and consistent.
  
  

Qualifications

Required:

• Interest in recruitment coordination and managing multi-stage interviews, demonstrated through academic projects, internships, volunteer activities, administrative work, or other experiences involving multiple stakeholders.
• Familiarity with Google Calendar or comparable scheduling tools, with the ability to organize meetings, manage invitations, and coordinate availability across multiple participants.
• Ability to communicate clearly and professionally in writing, demonstrated through emails, academic projects, customer service, or other situations requiring accurate and thoughtful communication.
• Experience organizing competing deadlines, schedules, or activities through coursework, employment, volunteering, or personal projects, including examples of resolving unexpected changes.
• Familiarity with Zoom or similar virtual meeting platforms, including setting up meetings, sharing links, and supporting virtual collaboration.
• Ability to coordinate with people at different organizational levels, demonstrated through examples of managing requests, communicating changes, or resolving conflicting priorities.
  
  

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Interest in learning SmartRecruiters or other Applicant Tracking Systems (ATS) to manage candidate information and interview coordination.
• Exposure to recruitment, human resources, administration, customer service, or project coordination through internships, coursework, volunteering, or employment.
• Familiarity with coordinating activities across multiple time zones or supporting teams working in different locations.
• Interest in developing practical skills in recruitment operations, candidate experience, and process improvement.
  
  

Additional Information

IMPORTANT: After submitting your application, you might receive two quick assessments from The Predictive Index to be completed for the position. These assessments gauge the candidate’s natural workplace behaviours and predict their success in specific roles. By understanding these drives, we can gain a deeper insight into candidates' fit for specific roles and Klick’s culture.

This posting is for a newly created role at Klick. The base salary range for this position is between CAD $50,000 - $60,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.