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Account Executive

  • Canada

The base salary range for this role is between $60,000 and $80,000. · Full-time

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Job details

Pay
The base salary range for this role is between $60,000 and $80,000.
Job type
Full-time
Experience
Experience: 2 - 3 years of client service experience at a medical marketing, pharmaceutical advertising, or PR agency.
Posting language
English
Posted

Original job description

Position Summary

Are you a collaborative problem-solver? Do you thrive on building strong relationships and managing complex projects? Consider yourself a meticulous organizer? If the answer is yes, then we want you as a lab partner. Knightlabs is seeking a detail-oriented Account Executive to join our client services team. In this role, you will act as a central point of contact and solution-oriented collaborator, supporting assigned agency business to deliver flawless execution for both patients and healthcare professionals. We are looking for a passionate team player with experience in pharmaceutical marketing who can manage integrated digital campaigns that deliver life-changing communication.

Key Responsibilities

Client Partnership & Engagement

  • Client Relationship Builder: Serve as a key day-to-day contact, fostering trust and providing exceptional service to our clients.
  • Team Collaborator: Act as a central point of contact between the client and our internal agency teams (creative, strategy, media).
  • Meeting Facilitator: Help prepare for and contribute to client meetings, internal brainstorms, and presentations.

Campaign Management & Execution

  • Workflow Coordination: Oversee project workflows, maintain accurate status reports, and coordinate essential meetings and brainstorms.
  • Campaign Support: Assist in the execution of integrated digital and social media campaigns.

Communication & Problem Solving

  • Proactive Problem-Solver: Identify potential challenges and work with senior team members to find effective solutions.
  • Effective Communicator: Provide clear, concise, and influential communication both internally and externally.

Qualifications & Requirements

  • Education: Bachelor’s Degree in marketing, advertising, PR, communications, science, or related field.
  • Experience: 2 - 3 years of client service experience at a medical marketing, pharmaceutical advertising, or PR agency.
  • Digital Fluency: Digitally fluent and analytical (organic, paid, and social media).
  • Professionalism: A strong track record of being organized, efficient, productive, and reliable, with a strong work ethic that thrives in a dynamic, fast-paced environment; outstanding attention-to-detail, time management, and prioritization.
  • Communication: Passion for health, wellness, and scientific communications.
  • Technical Knowledge: Experience with Veeva Vault and MLR review process, and PAAB.
  • Soft Skills: Active listener who reads a room, pivots quickly, and adapts style accordingly.
  • Tools: High-level proficiency in Google Suite.

This position offers a mostly remote work environment, with some in-person collaboration and attendance required.

The base salary range for this role is between $60,000 and $80,000. This role also provides the opportunity to earn additional performance-based compensation. Additional benefits may include insured benefits such as health care, vision, dental, disability, and contributory retirement savings plans, etc.

This salary range is an estimate and may vary based on factors including, but not limited to, market data and the applicant’s skills, prior relevant experience, job-related knowledge, specific degrees and certifications, and other relevant factors.

Please note that AI tools may be used to assist in the evaluation of your application. Our team remains the final decision-makers throughout the interview and selection process.

More about this job

Responsibilities

Build and maintain client relationships while serving as the main liaison between clients and internal creative, strategy, and media teams. Coordinate project workflows and meetings, support integrated digital and social campaigns, and proactively address challenges to ensure effective execution.

Requirements

Requires a bachelor’s degree in a relevant field and 2–3 years of client service experience at a medical marketing, pharmaceutical advertising, or PR agency. Candidates should be digitally fluent, highly organized and communicative, proficient in Google Suite, and experienced with Veeva Vault, MLR review, and PAAB.

Skills

  • Client Service
  • Campaign Management
  • Digital Marketing
  • Social Media Marketing
  • Project Coordination
  • Workflow Management
  • Communication
  • Problem-Solving
  • Pharmaceutical Marketing
  • Medical Marketing
  • Analytical Skills
  • Time Management
  • Attention to Detail
  • Veeva Vault
  • Google Suite

Benefits

  • Health Care
  • Vision Insurance
  • Dental Insurance
  • Disability Insurance

Visa sponsorship

Not detected in the job text

Categories

  • Marketing
  • Customer Service & Support
  • Sales
  • Healthcare
  • Management & Leadership

Keywords

  • Pharmaceutical Marketing
  • Medical Marketing
  • Pharmaceutical Advertising
  • Public Relations
  • Client Services
  • Integrated Digital Campaigns
  • Social Media Campaigns
  • Organic Media
  • Paid Media
  • Project Workflows
  • Campaign Execution
  • Veeva Vault
  • MLR Review Process
  • PAAB
  • Google Suite
  • Healthcare Communications
  • Scientific Communications
  • Marketing
  • Advertising
  • Communications
  • Client Meetings
  • Internal Collaboration
  • Status Reporting

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