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Added 15 mins ago
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Seasonal VIP Kitchen Staff - Cineplex Pickering & VIP
Cineplex
Pickering, ON · CPX Pickering & VIP
- Part-time
As a VIP Kitchen Staff Member you support the Back-of-House Manager in leading the food service experience in your location. Our Kitchen Staff Members are passionate about food and…
Added 1 hour ago
PV
Keyholder
Pet Valu
Westmount, QC
- Part-time
…Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild…
Added 1 hour ago
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Credit Analyst I
TD
Vancouver, BC
- Full-time
Reporting to the Regional Credit Manager, you will be working with Private Bankers to provide dedicated support to Private Banking clients while delivering a legendary experience. The…
Added 1 hour ago
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Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
Define VAS strategy, priorities and targets; own service, cost and quality performance. Direct and support the VAS Manager on capacity, providers and delivery. Support manager-led…
Added 2 hours ago
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Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Support Project Manager during; contractor planning meetings, execution reviews and field coordination activities to align labour, equipment, materials and work fronts with the project…
Added 2 hours ago
GD
Technical Drafter
Groupe Dynamite
Mont-Royal, QC
- Full-time
…comprehensive architectural drawing packages. Reporting to the Sr. Manager, Store Design, the technical drafter produces high-precision technical drawings for Garage and Dynamite stores.…
Added 2 hours ago
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Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
The Store Manager builds and develops a high-performing team, sets the service standard on the floor, and cultivates lasting client relationships that drive repeat business and local market…
Added 2 hours ago
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Talent & Development Manager
Specsavers
Burnaby, BC
- Full-time
…business with over 45,000 colleagues across more than 2,700 retail optical…
Added 2 hours ago
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Personal Banker - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
TD
Calgary, AB · AB
- Full-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 2 hours ago
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Regional Junior Category Manager
Alimentation Couche-Tard
Laval, QC
- Internship
The Junior Category Manager provides support to the Category and Merchandising Team and vendor partners in everyday functions of their categories. They are responsible for conducting…
Added 2 hours ago
DG
Assistant Sales Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
North Shore Acura is currently seeking a motivated and customer-focused Assistant Sales Manager to support the leadership of our Sales team and contribute to the overall success of the…
Added 2 hours ago
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Receiver, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Part-time
Ensures signage and talkers are printed then take part in execution, including flyers, corporate markdowns, and labels.
Added 3 hours ago
JR
Assistant Store Manager - Off Price
JRoss Retail Recruiters
AB · Edmonton, AB
- Full-time
Minimum 2–3 years of experience as an Assistant Store Manager or in a comparable retail leadership role.
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Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture…
Added 3 hours ago
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Assistant Store Manager
RONA
Montreal, QC · Pierrefonds, QC
- Full-time
Ensure the execution and coordination of sales requiring installation, personalization and/or any professional services
Added 3 hours ago
JR
Store Manager - Apparel
JRoss Retail Recruiters
Kamloops, BC
- $47,000 to $53,000 CAD / year
- Full-time
This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and enjoys building high-performing teams. The Store Manager will be responsible for…
Added 3 hours ago
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Department Manager, Member Experience
MEC
North Vancouver, BC
- $48,100 to $60,200 CAD / year
- Full-time
Reporting to the General Manager, you lead and develop frontline teams, strengthen community connections, and ensure consistent execution of service and operational standards. You are…
Added 3 hours ago
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Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
Reporting to the General Manager, you partner closely with the Senior Staff Team to identify risks, improve operational performance, and build strong operational capability within the team.…
Added 3 hours ago
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Assistant Store Manager - Customer Experience
PetSmart
Mississauga, ON
- Full-time
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture…
Added 3 hours ago
BM
Operations & Training Manager (Bilingual, English & French)
Brand Momentum
Remote, Canada
- $78,000 CAD / year
- Full-time
- Remote
Brand Momentum is a Canadian sales, marketing, and retail services agency connecting brands with people through field execution, client service, and training.
Added 3 hours ago
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Customer Experience Associate
TD
Kelowna, BC
- Part-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 3 hours ago
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Customer Experience Associate
TD
Fort St. John, BC
- Part-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 3 hours ago
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Personal Banking Associate
TD
Saskatoon, SK
- Full-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 3 hours ago
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Personal Banker
TD
Olds, AB
- Full-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 3 hours ago
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Customer Experience Associate
TD
AB
- Part-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…

Knix

Assistant Store Manager - McArthurGlen

Richmond, BC, Canada

$51,200 to $56,900 CAD / year · Full-time

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Job details

Pay: $51,200 to $56,900 CAD / year
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career!

As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As an Assistant Store Manager, you are the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical accountability.

You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! Working with your Store Manager, you empower Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience.

What's In It For You (Benefits And Perks)

Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases.
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Generous Discounts on your favourite Knix products and Gratis Program
Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay
Family - A Parental Leave Top-Up Program up to 80% of your salary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Career Advancement - Knix keeps growing and we offer continuous development opportunities to support your career advancement!

About You

You have a strong pulse on what Knix customers want and know how to attract, engage, and delight them throughout the full client experience.
You are a high-performance individual in a retail setting. You don't just meet targets; you obsess over outperforming them, viewing every shift as a 'selling period' where you own the results.
You thrive in a fast-paced, dynamic environment and can think on your feet while confidently prioritizing what matters most in the moment.
You understand the fitting room experience firsthand and are a natural at creating comfort, trust, and confidence for every customer.
You are a people-first leader who empowers and engages your team, creating a culture where performance, accountability, and care go hand in hand.
You bring strong business acumen and critical thinking, paired with a bias for action and an entrepreneurial mindset when solving problems.
You lead with resilience and positivity, guiding teams through change and challenges while maintaining focus, momentum, and morale.
You are deeply passionate about our customers and inspired by Knix, our mission, and the impact we make every day.

The Opportunity

Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching team members to maximize sales through needs-based service and strong product knowledge.
Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to influence sales targets and pivot team focus in the moment to meet business needs
Command the floor during peak segments, instilling a sense of urgency and high-energy 'bias for action' in your team to convert every opportunity into a win.
Lead impactful floor meetings, training, and coaching to drive alignment and consistent sales, service, and operational performance.
Champion a customer-first culture that builds comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.
Maintain operational excellence through strong inventory, shipment, and loss-prevention practices, ensuring accuracy, efficiency, and accountability across the team.
Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.
Execute company and marketing initiatives - including in-store events, visual standards, and new store or pop-up support with consistency, agility, and attention to detail.

Qualifications

Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Demonstrated ability to lead teams in a dynamic environment. Maintaining motivation, focus, and performance while adapting strategies to shifting business needs.
Strong critical thinking and problem-solving skills, with the ability to prioritize, make sound decisions, and lead through change with agility and confidence.
A people-first leader with a passion for developing others, building buy-in at all levels

to understand KPIs, expectations, and their impact on results.

Deep understanding of operational excellence, including planning allocations, merchandising and product movement, labour management, and escalation handling to ensure seamless store execution.
Tech-savvy and detail-oriented, with the ability to leverage systems, tools, and data to train teams, execute initiatives, and support consistent performance across the store.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
Ability to lift and handle packages weighing up to 25 lbs
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Compensation And Care
Transparency is at the heart of everything we do, including how we pay. The posted expected hourly rate for this role represents candidates developing new skills within the position. Increased rates represent those who are more proficient or have achieved mastery and deep institutional knowledge over time.

Rewards are not just about your regular pay and monthly bonuses. We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees, we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.

Beyond vacation, we provide paid sick days for full-time employees to help you recover. Store Managers and Assistant Store Managers also receive 3 Floater Days annually to help achieve a healthy work-life blend.

When your family grows, we’re there for you. Our Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you sell.

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store sales performance by managing the sales floor, coaching team members, using KPIs to adjust priorities, and delivering a welcoming, customer-first experience. Maintain operational standards across inventory, shipment, loss prevention, hiring, training, visual execution, and in-store initiatives.

Requirements

Candidates should have senior retail leadership experience in a premium, upscale, or fashion-forward brand, with strong business acumen and a record of leading teams in a dynamic environment. They should be skilled in developing people, interpreting KPIs, managing store operations, adapting to change, and be authorized to work in Canada, at least 18 years old, and able to meet the role’s physical and flexible scheduling requirements.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Team Coaching And Development
KPI Analysis
Clienteling
Product Knowledge
Store Operations
Inventory Management
Loss Prevention
Visual Merchandising
Labor Management
Hiring And Onboarding
Critical Thinking
Problem-Solving
Change Management

Benefits

Competitive Pay
Monthly Performance Bonus
Performance-Based Pay Increases
Health Benefits
Dental Benefits
Mental Health Support
Employee Assistance Program
Product Discount
Gratis Program
RRSP Matching
Paid Parental Leave Top-Up
Paid Sick Days
Floater Days
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Sales Initiatives
Clienteling
Key Performance Indicators
Traffic
Conversion Rate
Average Order Value
Units Per Transaction
Needs-Based Service
Product Knowledge
Floor Leadership
Sales Coaching
Customer Experience
Customer Loyalty
Inventory Management
Shipment Management
Loss Prevention
Hiring
Onboarding
Visual Standards
In-Store Events
Merchandising
Product Movement
Labor Management
Store Operations
Retail
Intimate Apparel
Activewear

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