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Added 9 mins ago
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Home Support Worker (HSW)
CarePartners
Kawartha Lakes, ON · Kirkfield, ON · Coboconk, ON
- Part-time
A caring nature and willingness to help others through excellent customer service
Added 9 mins ago
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Bilingual Communications Coordinator (*1 Year Contract*)
CAPREIT
Toronto, ON
- Other
Reporting to the Senior Manager, Strategic Resident Experience and Communications, the Bilingual Communications Coordinator will support a broad portfolio of strategic and operational…
Added 9 mins ago
CH
Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service driven manner.
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Senior Product Manager (12 month contract)
HighlightTA
Remote, Canada
- $110,800 to $138,500 CAD / year
- Full-time
- Remote
The Senior Product Manager (12-month contract) role is responsible for developing and executing product strategies and roadmaps aligned with business goals and market trends. The role…
Added 9 mins ago
O&
Assistant Manager, Fine Dining - Auberge du Pommier
Oliver & Bonacini
Toronto, ON
- Full-time
…cuisine, elegant ambiance, and consistently warm, attentive service. Renowned for combining culinary excellence with timeless hospitality, the restaurant provides a sophisticated dining…
Added 9 mins ago
RK
Office Services Clerk (1 year contract)
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
- $48,400 to $67,583.5 CAD / year
- Full-time
Reporting to the Facilities Manager, the Office Services Clerk will be the first point of contact at Kobo’s Toronto Headquarters. They will provide day-to-day administrative and operational…
Added 9 mins ago
WS
Team Leader - 24 Afternoons
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 9 mins ago
TU
Trades 2 - Steamfitter
The University of British Columbia
Vancouver, BC
- Full-time
…1, 2027, and to $750 effective January 1, 2028. This account can be used to pay for certain eligible expenses that are not covered by UBC’s Extended Health and Dental…
Added 9 mins ago
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Technical Manager – EAF Steelmaking
Algoma Steel Inc.
Sault Ste. Marie, ON
- Full-time
…integrity, and caring - we offer meaningful careers where employees can contribute to critical industries while growing their skills and experience. Whether you’re starting your career or…
Added 10 mins ago
HE
Operations Manager
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
…guests and associates, we'd love to meet you. As Operations Manager, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team…
Added 24 mins ago
T
Software Engineer II
TD
Toronto, ON · Montreal, QC
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 24 mins ago
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TDS Operations Analyst II, Client Enablement
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 24 mins ago
IT Support Analyst (12 Month Contract)
Greenfield Global Inc.
Chatham-Kent, ON · Chatham, ON
…support to all employees as well as providing an exceptional customer service experience day in and day out. We are looking for bright, ambitious analysts who are highly energetic and have…
Added 24 mins ago
MD
Service Desk Manager - End User Support - Information Syst Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Service Desk Manager - End User Support
Added 24 mins ago
NR
Financial & Special Projects Consultant
Niagara Region
ON · Niagara, ON
- Full-time
…alignment of operational needs, business requirements, and customer service…
Added 24 mins ago
TH
Overnight Freight Associate Part Time (PETERBOROUGH)
The Home Depot Canada
Peterborough, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 24 mins ago
TH
Associé(e) stationnement (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 24 mins ago
Analyst, Business Development
IFM Investors
Toronto, ON
Support team in achieving targets relating to Customer Service, Reporting and Onboarding
Added 24 mins ago
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Customer Service Representative
BMO
Cowansville, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 25 mins ago
SG
Field Service Engineer
SIG Group
Mississauga, ON
- Full-time
…better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and…
Added 25 mins ago
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SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Dartmouth, NS
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 25 mins ago
SH
Operations Manager
Sturgeon Heights Community Centre
Winnipeg, MB
- Full-time
In the Operations Manager role, you will help shape how the centre serves the neighbourhood
Added 40 mins ago
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Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
Empowers employees to provide excellent customer service within guidelines.
Added 40 mins ago
TT
Assistant Store Manager Winners HomeSense Collingwood Centre
The TJX Companies, Inc.
Collingwood, ON
- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 55 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Ponoka, AB
Reporting to the Yard Manager, the Yard Shipper/Receiver plays a critical role in the day-to-day success of the Farm Store. In this hands-on role, you will receive and organize inventory,…

Knix

Assistant Store Manager - Square One

Mississauga, ON, Canada

$56,900 to $65,000 CAD / year · Full-time

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Job details

Pay: $56,900 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career!

As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As an Assistant Store Manager, you are the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical accountability.

You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! Working with your Store Manager, you empower Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience.

What's In It For You (Benefits And Perks)

Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases.
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Generous Discounts on your favourite Knix products and Gratis Program
Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay
Family - A Parental Leave Top-Up Program up to 80% of your salary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Career Advancement - Knix keeps growing and we offer continuous development opportunities to support your career advancement!

About You

You have a strong pulse on what Knix customers want and know how to attract, engage, and delight them throughout the full client experience.
You are a high-performance individual in a retail setting. You don't just meet targets; you obsess over outperforming them, viewing every shift as a 'selling period' where you own the results.
You thrive in a fast-paced, dynamic environment and can think on your feet while confidently prioritizing what matters most in the moment.
You understand the fitting room experience firsthand and are a natural at creating comfort, trust, and confidence for every customer.
You are a people-first leader who empowers and engages your team, creating a culture where performance, accountability, and care go hand in hand.
You bring strong business acumen and critical thinking, paired with a bias for action and an entrepreneurial mindset when solving problems.
You lead with resilience and positivity, guiding teams through change and challenges while maintaining focus, momentum, and morale.
You are deeply passionate about our customers and inspired by Knix, our mission, and the impact we make every day.

The Opportunity

Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching team members to maximize sales through needs-based service and strong product knowledge.
Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to influence sales targets and pivot team focus in the moment to meet business needs
Command the floor during peak segments, instilling a sense of urgency and high-energy 'bias for action' in your team to convert every opportunity into a win.
Lead impactful floor meetings, training, and coaching to drive alignment and consistent sales, service, and operational performance.
Champion a customer-first culture that builds comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.
Maintain operational excellence through strong inventory, shipment, and loss-prevention practices, ensuring accuracy, efficiency, and accountability across the team.
Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.
Execute company and marketing initiatives - including in-store events, visual standards, and new store or pop-up support with consistency, agility, and attention to detail.

Qualifications

Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Demonstrated ability to lead teams in a dynamic environment. Maintaining motivation, focus, and performance while adapting strategies to shifting business needs.
Strong critical thinking and problem-solving skills, with the ability to prioritize, make sound decisions, and lead through change with agility and confidence.
A people-first leader with a passion for developing others, building buy-in at all levels

to understand KPIs, expectations, and their impact on results.

Deep understanding of operational excellence, including planning allocations, merchandising and product movement, labour management, and escalation handling to ensure seamless store execution.
Tech-savvy and detail-oriented, with the ability to leverage systems, tools, and data to train teams, execute initiatives, and support consistent performance across the store.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
Ability to lift and handle packages weighing up to 25 lbs
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Compensation And Care
Transparency is at the heart of everything we do, including how we pay. The posted expected hourly rate for this role represents candidates developing new skills within the position. Increased rates represent those who are more proficient or have achieved mastery and deep institutional knowledge over time.

Rewards are not just about your regular pay and monthly bonuses. We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees, we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.

Beyond vacation, we provide paid sick days for full-time employees to help you recover. Store Managers and Assistant Store Managers also receive 3 Floater Days annually to help achieve a healthy work-life blend.

When your family grows, we’re there for you. Our Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you sell.

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store-floor sales and service, use KPIs to guide performance, and coach the team to deliver a welcoming customer experience and achieve business targets. Maintain operational standards across inventory, shipment, loss prevention, staffing, and merchandising, while supporting hiring, development, and in-store initiatives.

Requirements

Requires proven senior retail leadership experience in an upscale, premium, or fashion-forward brand, with strong people leadership, business acumen, and the ability to adapt in a dynamic environment. Candidates should be skilled in operational execution, KPI coaching, problem-solving, and team development, and must be authorized to work in Canada, at least 18 years old, able to handle packages up to 25 pounds, and available for evenings, weekends, and holidays.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Team Coaching and Development
Clienteling
KPI Analysis
Business Acumen
Critical Thinking
Problem-Solving
Inventory Management
Loss Prevention
Merchandising
Labor Management
Hiring and Onboarding
Operational Excellence
Change Management

Benefits

Competitive Base Salary
Monthly Performance Bonus
Performance-Based Pay Increases
Extended Health Benefits
Dental Benefits
Mental Health and Wellness Support
Employee Assistance Program
Paid Sick Days
Floater Days
Paid Parental Leave Top-Up
RRSP Matching
50% Product Discount
Gratis Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Store Management
Sales Initiatives
Clienteling
Customer Experience
Needs-Based Service
Product Knowledge
Key Performance Indicators
Traffic
Conversion Rate
Average Order Value
Units Per Transaction
Floor Leadership
Team Coaching
Training
Inventory Management
Shipment Management
Loss Prevention
Hiring
Onboarding
Merchandising
Labor Management
Visual Standards
In-Store Events
Operational Excellence
Customer Loyalty

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