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Added 8 mins ago
Retail Keyholder, Maje, Toronto Eaton Centre
SMCP NORTH AMERICA (US, CANADA)
Toronto, ON
…responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with…
Added 8 mins ago
C
Home Support Worker (HSW)
CarePartners
Kawartha Lakes, ON · Kirkfield, ON · Coboconk, ON
- Part-time
Home Support Workers are an integral part of a health care team, and in this role, you will encourage, support, and promote independence for patients in home and community care settings by…
Added 8 mins ago
TC
Product Support Coordinator
Toromont Cat
Thunder Bay, ON
- Full-time
…people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take…
Added 8 mins ago
M
Manager - Software Development
MDA
Brampton, ON
- Full-time
…the UK has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and…
Added 8 mins ago
CS
Prep Cook Full Time Temp
Cogir Senior Living
Winnipeg, MB · Kildonan House
- Full-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 8 mins ago
H
Senior Product Manager (12 month contract)
HighlightTA
Remote, Canada
- $110,800 to $138,500 CAD / year
- Full-time
- Remote
We’re not a traditional background screening company. We’re a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move…
Added 8 mins ago
R(
Assistant Store Manager - Smart Centres Owen Sound
Reitmans (Canada) Ltée/Ltd
Owen Sound, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 8 mins ago
O&
Assistant Manager, Fine Dining - Auberge du Pommier
Oliver & Bonacini
Toronto, ON
- Full-time
…delivering service that embodies both elegance and genuine…
Added 8 mins ago
OT
Food Service Supervisor
One Therapy Network
AB · Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
Added 8 mins ago
SW
Human Resources Administrative Assistant
Smilegate West
Toronto, ON
- Full-time
…files, preparing reports, handling confidential information with care, and providing general office support to ensure smooth operations. Collaboration with HR, management, and other…
Added 23 mins ago
IT Support Analyst (12 Month Contract)
Greenfield Global Inc.
Chatham-Kent, ON · Chatham, ON
…support to all employees as well as providing an exceptional customer service experience day in and day out. We are looking for bright, ambitious analysts who are highly energetic and have…
Added 23 mins ago
Warehouse Leadhand Kitchener
Tepperman's
Kitchener, ON
We have a comprehensive benefits package with extended health care, critical illness coverage & life insurance.
Added 23 mins ago
Sales Consultant Windsor
Tepperman's
Windsor, ON
Enjoy a comprehensive benefits package, including extended health care, life insurance, and a pension-matching program.
Added 23 mins ago
MD
Service Desk Manager - End User Support - Information Syst Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Service Desk Manager - End User Support
Added 23 mins ago
PA
Compounding Manager - Cosmetics
Permasearch, a TPI Company
Barrie, ON
- Full-time
Our client, a leading manufacturer of skincare, and personal care products, is seeking an experienced and hands-on Compounding Manager to oversee its compounding and production operations.
Added 23 mins ago
IH
Production Lead - Day Shift
Innovative Heating Technologies
MB · Oak Bluff, Manitoba
- Full-time
…improving conditions for animal welfare, providing reliable customer support, and driving the industry into a new sustainable…
Added 23 mins ago
L
5728 - Assistant Store Manager FT
Lids
Guelph, ON
- $19 to $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 23 mins ago
HB
Residential Underwriter
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Toronto, ON · North York, ON
- Full-time
…to fulfill our role as a “Solution Provider” for our growing customer base in a rapidly changing financial environment. With 7 branches and a strong global network across 24 countries, we…
Added 23 mins ago
LU
Sales & Marketing Manager, Love Ur Curls Kids™ (LUCK™)
Love Ur Curls®
Mississauga, ON
- Full-time
We're looking for a Sales & Marketing Manager who knows how to hunt for opportunities, build relationships, win new business and turn great ideas into measurable results.
Added 23 mins ago
R
Bilingual Fraud Advisor Advice Centre- EN
RBC
Montreal, QC
- Full-time
…advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is…
Added 39 mins ago
M
Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
Empowers employees to provide excellent customer service within guidelines.
Added 39 mins ago
TS
Assistant Resident Manager, Live-In
The Skyline Group of Companies
St. Thomas, ON
- Full-time
Are you passionate about providing top-notch customer service in residential property management? Look no further! We are seeking driven, professional & energetic candidates to join our…
Added 39 mins ago
I
Nettoyeur à d'entretien à temps partiel - PT Cleaner
ISS
Gatineau, QC
- $24 CAD / hour
- Part-time
Added 39 mins ago
C
Pharmacy Assistant - 13th Ave Pharmacy
Co-op
Medicine Hat, AB
- Full-time
Reporting to the Pharmacy Manager, the Pharmacy Assistant works under the direct supervision of the Pharmacist on Duty and is responsible for supporting pharmacy operations by performing…
Added 39 mins ago
TT
Assistant Store Manager Winners HomeSense Collingwood Centre
The TJX Companies, Inc.
Collingwood, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…

Knix

Assistant Store Manager - Square One

Mississauga, ON, Canada

$56,900 to $65,000 CAD / year · Full-time

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Job details

Pay: $56,900 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career!

As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As an Assistant Store Manager, you are the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical accountability.

You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! Working with your Store Manager, you empower Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience.

What's In It For You (Benefits And Perks)

Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases.
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Generous Discounts on your favourite Knix products and Gratis Program
Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay
Family - A Parental Leave Top-Up Program up to 80% of your salary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Career Advancement - Knix keeps growing and we offer continuous development opportunities to support your career advancement!

About You

You have a strong pulse on what Knix customers want and know how to attract, engage, and delight them throughout the full client experience.
You are a high-performance individual in a retail setting. You don't just meet targets; you obsess over outperforming them, viewing every shift as a 'selling period' where you own the results.
You thrive in a fast-paced, dynamic environment and can think on your feet while confidently prioritizing what matters most in the moment.
You understand the fitting room experience firsthand and are a natural at creating comfort, trust, and confidence for every customer.
You are a people-first leader who empowers and engages your team, creating a culture where performance, accountability, and care go hand in hand.
You bring strong business acumen and critical thinking, paired with a bias for action and an entrepreneurial mindset when solving problems.
You lead with resilience and positivity, guiding teams through change and challenges while maintaining focus, momentum, and morale.
You are deeply passionate about our customers and inspired by Knix, our mission, and the impact we make every day.

The Opportunity

Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching team members to maximize sales through needs-based service and strong product knowledge.
Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to influence sales targets and pivot team focus in the moment to meet business needs
Command the floor during peak segments, instilling a sense of urgency and high-energy 'bias for action' in your team to convert every opportunity into a win.
Lead impactful floor meetings, training, and coaching to drive alignment and consistent sales, service, and operational performance.
Champion a customer-first culture that builds comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.
Maintain operational excellence through strong inventory, shipment, and loss-prevention practices, ensuring accuracy, efficiency, and accountability across the team.
Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.
Execute company and marketing initiatives - including in-store events, visual standards, and new store or pop-up support with consistency, agility, and attention to detail.

Qualifications

Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Demonstrated ability to lead teams in a dynamic environment. Maintaining motivation, focus, and performance while adapting strategies to shifting business needs.
Strong critical thinking and problem-solving skills, with the ability to prioritize, make sound decisions, and lead through change with agility and confidence.
A people-first leader with a passion for developing others, building buy-in at all levels

to understand KPIs, expectations, and their impact on results.

Deep understanding of operational excellence, including planning allocations, merchandising and product movement, labour management, and escalation handling to ensure seamless store execution.
Tech-savvy and detail-oriented, with the ability to leverage systems, tools, and data to train teams, execute initiatives, and support consistent performance across the store.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
Ability to lift and handle packages weighing up to 25 lbs
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Compensation And Care
Transparency is at the heart of everything we do, including how we pay. The posted expected hourly rate for this role represents candidates developing new skills within the position. Increased rates represent those who are more proficient or have achieved mastery and deep institutional knowledge over time.

Rewards are not just about your regular pay and monthly bonuses. We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees, we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.

Beyond vacation, we provide paid sick days for full-time employees to help you recover. Store Managers and Assistant Store Managers also receive 3 Floater Days annually to help achieve a healthy work-life blend.

When your family grows, we’re there for you. Our Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you sell.

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store-floor sales and service, use KPIs to guide performance, and coach the team to deliver a welcoming customer experience and achieve business targets. Maintain operational standards across inventory, shipment, loss prevention, staffing, and merchandising, while supporting hiring, development, and in-store initiatives.

Requirements

Requires proven senior retail leadership experience in an upscale, premium, or fashion-forward brand, with strong people leadership, business acumen, and the ability to adapt in a dynamic environment. Candidates should be skilled in operational execution, KPI coaching, problem-solving, and team development, and must be authorized to work in Canada, at least 18 years old, able to handle packages up to 25 pounds, and available for evenings, weekends, and holidays.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Team Coaching and Development
Clienteling
KPI Analysis
Business Acumen
Critical Thinking
Problem-Solving
Inventory Management
Loss Prevention
Merchandising
Labor Management
Hiring and Onboarding
Operational Excellence
Change Management

Benefits

Competitive Base Salary
Monthly Performance Bonus
Performance-Based Pay Increases
Extended Health Benefits
Dental Benefits
Mental Health and Wellness Support
Employee Assistance Program
Paid Sick Days
Floater Days
Paid Parental Leave Top-Up
RRSP Matching
50% Product Discount
Gratis Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Store Management
Sales Initiatives
Clienteling
Customer Experience
Needs-Based Service
Product Knowledge
Key Performance Indicators
Traffic
Conversion Rate
Average Order Value
Units Per Transaction
Floor Leadership
Team Coaching
Training
Inventory Management
Shipment Management
Loss Prevention
Hiring
Onboarding
Merchandising
Labor Management
Visual Standards
In-Store Events
Operational Excellence
Customer Loyalty

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