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Added 11 mins ago
LC
Staff Product Designer, Agentic Experiences
Loblaw Companies Limited
Toronto, ON
- Full-time
This is a senior individual contributor leadership role that brings together experience strategy, hands-on product design, coaching and cross-functional influence. Working across Digital…
Added 11 mins ago
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Team Leader - 24 Afternoons
Napoleon
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 11 mins ago
SV
Food Service Worker - Long Term Care - Part Time
Schlegel Villages
Milton, ON
- Part-time
Support and embrace our resident-centered social culture and be proud to deliver the highest quality of customer service to our residents;
Added 11 mins ago
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Branch Manager - Office 1705
LendDirect
North Vancouver, BC
- Full-time
If this is you and you’re a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join…
Added 11 mins ago
Corporate Traveller - Corporate Travel Consultant - Montreal, QC
Flight Centre
Quebec, QC
…for. The successful candidate will have a minimum of 2 years' experience using Sabre or an equivalent GDS in a corporate travel environment and a proven commitment to delivering exceptional…
Added 11 mins ago
Production Worker
Smurfit Westrock
Winnipeg, MB
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 11 mins ago
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Lot Assistant
OPENLANE
Airdrie, AB · Calgary, AB · CAN - AB - Airdrie (Calgary)
- Part-time
Are you ready to be part of a dynamic team in the automotive industry? OPENLANE, a leader in automotive remarketing, is looking for a Lot Assistant with experience in coordinating vehicle…
Added 11 mins ago
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Chef.fe de territoire, animaux de compagnie/Territory Manager, Companion Animal
Zoetis
Quebec, QC
- Full-time
…engagement envers le bien-être de nos employés. / Zoetis is a global leader in animal health, dedicated to advancing care for animals through innovative medicines, vaccines, diagnostics and…
Added 11 mins ago
YH
Registered Nurse (Part-Time, Night Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 11 mins ago
AI
Retail Management Trainee
American Iron and Metal
Sherbrooke, QC
- Full-time
Have 5 to 10 years of experience in retail and/or customer service
Added 11 mins ago
AI
Retail Management Trainee
American Iron and Metal
St.-Nicéphore, QC · Sherbrooke, Québec
- Full-time
Have 5 to 10 years of experience in retail and/or customer service
Added 11 mins ago
CC
Customer Service Ambassador (contract)
CONMED Corporation
Canada
- Full-time
…order fulfillment, timely issue resolution, and a positive customer experience. The position requires strong communication skills, attention to detail, and effective collaboration across…
Added 26 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
Complete customer self-audits and provide reporting on Quality and Safety metrics.
Added 26 mins ago
Customer Service Representative
Vast auto Distribution
Montreal, QC
High school diploma completed and 2 years of relevant experience in customer service.
Added 26 mins ago
Counter Clerk
Vast auto Distribution
Burlington, ON
Minimum 1 years’ experience in automotive parts, customer service, or retail environment.
Added 26 mins ago
Temporary Sales Manager
David's Bridal
London, ON
…performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship…
Added 26 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
You have previous team management experience in a retail environment;
Added 26 mins ago
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Customer Experience Associate
TD
Temiskaming Shores, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
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Field Service Technician
Munters
Mississauga, ON
- Full-time
Munters is a global leader in energy-efficient climate solutions for mission-critical processes. Our technology helps customers manage humidity, temperature, and energy use while reducing…
Added 26 mins ago
SA
Financial Analyst
Standard Aero
Winnipeg, MB
- Full-time
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based…
Added 26 mins ago
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EAP Network Provider
ComPsych
Edson, AB
- Other
ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40…
Added 26 mins ago
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EAP Network Provider
ComPsych
Alexis Whitecourt 232, AB · Whitecourt, AB
- Other
ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40…
Added 26 mins ago
MH
Fleet Technician
Manitoba Hydro
Gillam, MB
- Full-time
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! We are a leader among energy companies in North America, recognized for providing highly reliable service and…
Added 26 mins ago
VT
Project Manager
Valiant TMS
Windsor, ON
- Full-time
Valiant TMS, a global industry leader, is seeking a is seeking a Project Manager to join our Body in White division. In this role, you will lead projects through the design, manufacturing,…
Added 26 mins ago
C
EAP Network Provider
ComPsych
Cranbrook, BC
- Other
ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40…

Knix

Assistant Store Manager - Square One

Mississauga, ON, Canada

$56,900 to $65,000 CAD / year · Full-time

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Job details

Pay: $56,900 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career!

As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As an Assistant Store Manager, you are the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical accountability.

You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! Working with your Store Manager, you empower Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience.

What's In It For You (Benefits And Perks)

Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases.
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Generous Discounts on your favourite Knix products and Gratis Program
Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay
Family - A Parental Leave Top-Up Program up to 80% of your salary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Career Advancement - Knix keeps growing and we offer continuous development opportunities to support your career advancement!

About You

You have a strong pulse on what Knix customers want and know how to attract, engage, and delight them throughout the full client experience.
You are a high-performance individual in a retail setting. You don't just meet targets; you obsess over outperforming them, viewing every shift as a 'selling period' where you own the results.
You thrive in a fast-paced, dynamic environment and can think on your feet while confidently prioritizing what matters most in the moment.
You understand the fitting room experience firsthand and are a natural at creating comfort, trust, and confidence for every customer.
You are a people-first leader who empowers and engages your team, creating a culture where performance, accountability, and care go hand in hand.
You bring strong business acumen and critical thinking, paired with a bias for action and an entrepreneurial mindset when solving problems.
You lead with resilience and positivity, guiding teams through change and challenges while maintaining focus, momentum, and morale.
You are deeply passionate about our customers and inspired by Knix, our mission, and the impact we make every day.

The Opportunity

Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching team members to maximize sales through needs-based service and strong product knowledge.
Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to influence sales targets and pivot team focus in the moment to meet business needs
Command the floor during peak segments, instilling a sense of urgency and high-energy 'bias for action' in your team to convert every opportunity into a win.
Lead impactful floor meetings, training, and coaching to drive alignment and consistent sales, service, and operational performance.
Champion a customer-first culture that builds comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.
Maintain operational excellence through strong inventory, shipment, and loss-prevention practices, ensuring accuracy, efficiency, and accountability across the team.
Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.
Execute company and marketing initiatives - including in-store events, visual standards, and new store or pop-up support with consistency, agility, and attention to detail.

Qualifications

Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Demonstrated ability to lead teams in a dynamic environment. Maintaining motivation, focus, and performance while adapting strategies to shifting business needs.
Strong critical thinking and problem-solving skills, with the ability to prioritize, make sound decisions, and lead through change with agility and confidence.
A people-first leader with a passion for developing others, building buy-in at all levels

to understand KPIs, expectations, and their impact on results.

Deep understanding of operational excellence, including planning allocations, merchandising and product movement, labour management, and escalation handling to ensure seamless store execution.
Tech-savvy and detail-oriented, with the ability to leverage systems, tools, and data to train teams, execute initiatives, and support consistent performance across the store.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
Ability to lift and handle packages weighing up to 25 lbs
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Compensation And Care
Transparency is at the heart of everything we do, including how we pay. The posted expected hourly rate for this role represents candidates developing new skills within the position. Increased rates represent those who are more proficient or have achieved mastery and deep institutional knowledge over time.

Rewards are not just about your regular pay and monthly bonuses. We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees, we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.

Beyond vacation, we provide paid sick days for full-time employees to help you recover. Store Managers and Assistant Store Managers also receive 3 Floater Days annually to help achieve a healthy work-life blend.

When your family grows, we’re there for you. Our Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you sell.

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store-floor sales and service, use KPIs to guide performance, and coach the team to deliver a welcoming customer experience and achieve business targets. Maintain operational standards across inventory, shipment, loss prevention, staffing, and merchandising, while supporting hiring, development, and in-store initiatives.

Requirements

Requires proven senior retail leadership experience in an upscale, premium, or fashion-forward brand, with strong people leadership, business acumen, and the ability to adapt in a dynamic environment. Candidates should be skilled in operational execution, KPI coaching, problem-solving, and team development, and must be authorized to work in Canada, at least 18 years old, able to handle packages up to 25 pounds, and available for evenings, weekends, and holidays.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Team Coaching and Development
Clienteling
KPI Analysis
Business Acumen
Critical Thinking
Problem-Solving
Inventory Management
Loss Prevention
Merchandising
Labor Management
Hiring and Onboarding
Operational Excellence
Change Management

Benefits

Competitive Base Salary
Monthly Performance Bonus
Performance-Based Pay Increases
Extended Health Benefits
Dental Benefits
Mental Health and Wellness Support
Employee Assistance Program
Paid Sick Days
Floater Days
Paid Parental Leave Top-Up
RRSP Matching
50% Product Discount
Gratis Program
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Store Management
Sales Initiatives
Clienteling
Customer Experience
Needs-Based Service
Product Knowledge
Key Performance Indicators
Traffic
Conversion Rate
Average Order Value
Units Per Transaction
Floor Leadership
Team Coaching
Training
Inventory Management
Shipment Management
Loss Prevention
Hiring
Onboarding
Merchandising
Labor Management
Visual Standards
In-Store Events
Operational Excellence
Customer Loyalty

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