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Added 14 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 14 mins ago
SE
Technical Expert L3 - Customer Care
Schneider Electric
Richmond, BC
- $75,200 to $112,800 CAD / year
- Full-time
Share field insights and recurring concerns with product, service, and development functions to improve existing offers and inform future ones.
Added 14 mins ago
RP
Cosmetician
Rexall Pharmacy Group LTD
Cloverdale, BC
- $19.85 to $22.45 CAD / hour
- Full-time
- Part-time
- Contract
Professional growth and development via challenging projects and assignments
Added 44 mins ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Tremplin Consortium supports the career and professional development (CPD) and career preparedness of biomedical graduate trainees and postdoctoral fellows across affiliated research…
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Elaborate and formulate strategic business plans
Added 44 mins ago
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Added 1 hour ago
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Growth specialist
ecoair
Longueuil, QC
- From $36 CAD / hour
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Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
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Added 1 hour ago
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Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
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Added 1 hour ago
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Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
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IT Internal Auditor
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- Full-time
…drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness…
Added 1 hour ago
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Stage Experience Lead - Full Time
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- $22.2 to $26.1 CAD / hour
- Full-time
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Added 2 hours ago
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Assistant Manager, Guest Experience | Rideau Centre
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- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 2 hours ago
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As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
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Gerant(e) adjoint(e) de l'expereince-invite/Assitant Manager of Guest Experience | Montreal, Ste Catherine
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Added 2 hours ago
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Human resources manager
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Calgary, AB
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- Full-time
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Added 2 hours ago
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Employment agency manager
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- On-site
Evaluate the operations of establishments that provide services to business
Added 2 hours ago
S
In Store Bakery - Manager Bakery
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- Full-time
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Added 2 hours ago
IW
Manager Compliance Tier 1
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Added 2 hours ago
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Operational Clinical Informatics Lead
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Red Deer, AB
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…Operational Informatics, reporting directly to the Program Manager, Urban Acute Operational Informatics. The position is accountable for leading, monitoring and managing the development,…
Added 2 hours ago
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Pharmacy Manager
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- Full-time
We're opening a brand-new pharmacy in Scarborough and looking for an entrepreneurial, patient-focused Pharmacy Manager to build it from the ground up. This is a rare opportunity to shape a…
Added 2 hours ago
Grocery - Trainee Management SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 2 hours ago
In Store Bakery - Manager Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. Thomas, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 3 hours ago
AG
Concrete Superintendent
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Winnipeg, MB
- Full-time
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Knix

Key Lead (Calgary)

Calgary, AB, Canada

$22.7 CAD / hour · Full-time · Part-time

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Job details

Pay: $22.7 CAD / hour
Job type: Full-time · Part-time
Posting language: English
Posted: Oct 10, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Location: Mission Store, 1800 4 St SW, Calgary AB, T2S 2S5

\nAbout You

We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day.
Competitive Pay: Base Salary plus Monthly Bonus eligibility.
Generous Discounts on your favourite Knix products and Gratis Program.
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.
Full-Time only - Savings and Retirement: Company GRSP Program that matches up to (3%) of your pay.
Full-Time only - A Parental Leave Top-Up Program up to 80% of your salary.

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business.
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching.
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size.
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy, while also supporting time management, attendance, and scheduling when no Assistant Store Manager is on duty.
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols.
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives.
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts.
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen.

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred.
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models.
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships.
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Part-time employees must be flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays. Full-time employees must be open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Employment Type

Part-time permanent and full-time permanent positions available

Compensation

$22.70 CAD per hour
Employer-paid health benefits

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

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More about this job

Responsibilities

The Key Lead acts as the leader-on-duty to oversee daily store operations, including opening and closing procedures and team management. They are responsible for driving sales metrics, executing visual merchandising standards, and coaching staff to ensure a high-quality customer experience.

Requirements

Candidates must have 1-2+ years of retail experience with a preference for previous supervisory or keyholder roles. Applicants must be legally authorized to work in Canada, capable of lifting up to 25lbs, and available to work flexible shifts including evenings, weekends, and holidays.

Skills

Retail operations
Team leadership
Sales management
Coaching
Visual merchandising
Inventory management
Customer experience
Conflict resolution
POS systems
Loss prevention
KPI tracking
Communication
Time management
Active listening
Product knowledge

Benefits

Monthly bonus eligibility
Employee discount
Gratis program
Health benefits
Mental health and wellness platform
Company GRSP program
Parental leave top-up

Visa sponsorship

Not detected in the job text

Keywords

Retail
Key Lead
Apparel
Sales Targets
Conversion Rate
Average Order Value
KPIs
Store Operations
Visual Merchandising
Inventory Management
Loss Prevention
POS
Leadership
Coaching
Customer Service
Activewear
Intimate Apparel
Team Management
Shift Execution
Health and Safety

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