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Added 3 mins ago
IE
Directeur(trice) principal, Solutions aux patients, Canada /Senior Director Patient Solutions, Canada
Inizio Engage
Toronto, ON · Ottawa, ON · Mississauga, ON · Dorval, QC · Montreal, QC · Quebec, QC · Laval, QC
- Full-time
Added 3 mins ago
Shop Supervisor, Heavy Component Fabrication (9 Open Positions)
BWXT
Cambridge, ON
…positions in Cambridge. We are looking for experienced leaders who can help us safely scale our operations, develop high-performing teams and maintain the rigorous quality standards…
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PG
Sr. Account Manager (PR)
Publicis Groupe Holdings B.V
Toronto, ON
- Temporary
Campaign day-to-day lead: Manage day-to-day execution across multiple clients, leading integrated programs that may span PR, influencer and digital. Act as the key project lead role on…
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Senior Manager, Health, Safety and Environment (HSE), Saskatchewan
Bell
Regina, SK
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Added 3 mins ago
Controller, North America
ROSEN-Group
Calgary, AB
…has rapidly grown and continues to do so. The international technology group consists of a team of more than 4,000 employees operating in more than 120 countries. You can be a part of…
Added 3 mins ago
MF
Maintenance Manager
McCain Foods
Coaldale, AB
- Full-time
McCain Foods (Canada) is seeking a Maintenance Manager to lead the maintenance function at our Coaldale, Alberta potato processing facility. This role is responsible for driving…
Added 3 mins ago
DG
IT Service Manager
Dexterra Group
Mississauga, ON
- Full-time
We’re looking for an IT Service Manager who can take ownership of our service delivery function and raise the bar for the end-user experience. Someone with a great attitude, strong…
Added 3 mins ago
MI
AVP HR Service Delivery & Technology
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…people experience HR at IGM. As AVP, HR Services Delivery and Technology, you will help turn our future-state service model into a practical, multi-year roadmap and lead the evolution of…
Added 3 mins ago
MR
Credit Contract Appointment, Accounting
Mount Royal University
Calgary, AB
- Contract
…majors in Journalism and Digital Media, Broadcast Media Studies, Information Design, and Public Relations. In addition to the degrees and majors offered in the Faculty, students may take a…
Added 17 mins ago
S
Team Lead - Inventory Control
Skechers
Surrey, BC · Canada: Distribution Center (DC)
- $25 CAD / hour
- Full-time
This position may be engaged to lead work in a number of key areas/departments within the CAN DC. As such the duties will vary slightly depending on the CAN DC area/department.
Added 32 mins ago
P
Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
Structuring ambiguous client problems into clear questions, analyses and practical workplans, identifying what information is required and proactively moving the work forward.
Added 32 mins ago
MS
System Development Engineer II
Motorola Solutions
Vancouver, BC
- Full-time
…CLI utilities to automate complex operational logic. You will lead the charge in Infrastructure as Code (IaC) and build self-healing systems and automated remediation workflows that detect…
Added 32 mins ago
M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
MSD
Kirkland, QC
- Full-time
Data Management, Health Technology Assessment (HTA), Microsoft Excel, Outcomes Research, Personal Initiative, Pharmacoeconomics, Real World Evidence (RWE), Researching, Stakeholder…
Added 32 mins ago
SL
Director, AI Engineering
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
· Experience navigating information security, data protection, responsible AI and technology-governance requirements in a complex enterprise environment.
Added 32 mins ago
C
IT Project Senior Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Senior Technical Lead is a senior strategic professional and recognized subject matter expert responsible for leading complex, cross-functional technology initiatives that…
Added 32 mins ago
C
IT Project Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Technical Lead is an experienced technology professional responsible for leading complex technology projects and programs that support business and operational objectives.…
Added 32 mins ago
K
Cybersecurity Incident Coordinator
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · Sault Ste. Marie, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Waterloo, ON · Montreal, QC · Brossard, QC · Joliette, QC · Quebec, QC · Boisbriand, QC · Regina, SK · Saskatoon, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Vaughan, Ontario · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Participate in and, where required, lead information security and data protection projects, tracking project progress, portfolio activities, deliverables and budgets
Added 32 mins ago
TH
Head Cashier Part - Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
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Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 32 mins ago
K
Part-Time Key Lead (Toronto Premium Outlets)
Knix
Milton, ON
- $22.7 CAD / hour
- Part-time
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a…
Added 33 mins ago
B
Manager, Identity and Access Management
Bombardier
Mississauga, ON
- $98,600 to $154,900 CAD / year
- Full-time
Proactively lead, energize and hold accountable a team of identity and access management professionals - recruiting and coaching top talent, setting demanding performance objectives, and…
Added 33 mins ago
RH
Human Resources Generalist
Robert Half
Mississauga, ON
- $80,000 to $85,000 CAD / year
- Full-time
Research HR technology options that can improve tracking for attendance, vacation, and related workforce administration needs.
Added 33 mins ago
K
Key Lead (Lime Ridge Mall)
Knix
Hamilton, ON
- $22 CAD / hour
- Part-time
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a…
Added 33 mins ago
FD
Lighting Specifications & Product Sourcing Specialist
Factory Direct Lighting
Markham, ON
- Full-time
…range. We are looking for a hands-on lighting specialist who can understand a project requirement, discuss it confidently with the specification team, identify suitable products and source…
Added 33 mins ago
SM
Brand & Creative Designer
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Surrey, BC
- $65,000 to $90,000 CAD / year
- Full-time
…spanning consulting, engineering, construction, operations, and technology services to the energy sector. The group operates across Canada, the United States, and Mexico, and is expanding…
Added 47 mins ago
A-
Travel Product & Sales Digital Specialist
AMA - Alberta Motor Association
Edmonton, AB
- Full-time
…requirements, and deliver member-focused solutions. You’ll lead our AI and Lean initiatives for Travel, own digital funnel optimization, support crisis response through innovation, and keep…

Knix

Key Lead (Lime Ridge Mall)

Hamilton, ON, Canada

$22 CAD / hour · Part-time

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Job details

Pay: $22 CAD / hour
Job type: Part-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Location: Lime Ridge Mall, Unit 0253A. 999 Upper Wentworth St, Hamilton, ON L9A 4X5

About You
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day.
Competitive Pay: Base Salary plus Monthly Bonus eligibility.
Generous Discounts on your favourite Knix products and Gratis Program.
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business.
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching.
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size.
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy, while also supporting time management, attendance, and scheduling when no Assistant Store Manager is on duty.
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols.
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives.
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts.
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen.

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred.
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models.
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships.
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Part-time employees must be flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays. Full-time employees must be open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Employment Type

Part-time permanent and full-time permanent positions available

Compensation

$22.00 CAD per hour
Employer-paid health benefits

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store shifts as the leader on duty, coach team members on the Knix selling model, and drive sales performance against targets and key retail metrics. Maintain operational, inventory, loss prevention, and visual merchandising standards while fostering an inclusive and welcoming customer and team experience.

Requirements

Candidates should have 1–2 or more years of retail experience; keyholder, supervisory, or leadership experience is preferred. They should demonstrate sales and retail-metric knowledge, strong coaching and interpersonal skills, and the ability to resolve conflicts; applicants must be at least 18, authorized to work in Canada, and able to handle packages up to 25 pounds.

Skills

Retail Sales
Sales Target Achievement
Retail Metrics
Conversion Rate Optimization
Average Order Value
Units Per Transaction
Team Leadership
Coaching and Mentoring
Customer Experience
Conflict Resolution
De-escalation
Visual Merchandising
Inventory Management
Loss Prevention
Point-of-Sale Operations
Store Operations

Benefits

Monthly Bonus Eligibility
Employee Discounts
Free Product Program
Employer-Paid Health Benefits
Mental Health and Wellness Platform
Therapy and Coaching Sessions
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Intimate Apparel
Activewear
Store Operations
Retail Sales
Knix Selling Model
Conversion Rate
Average Order Value
Units Per Transaction
Sales Targets
Customer Experience
Product Knowledge
Fitting Support
Team Coaching
Leadership on Duty
Opening and Closing
Team Huddles
Point-of-Sale Systems
Loss Prevention
Health and Safety
Visual Merchandising
Inventory Management
Shipment Processing
Stock Counts
Scheduling
De-escalation

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