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Added 6 mins ago
RB
Manager, Mortgage Specialist
Royal Bank of Canada
Sherbrooke, QC
- Full-time
Strong working knowledge of the mortgage origination business and home financing products
Added 6 mins ago
RB
Director, Strategy
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Toronto, ON
- Full-time
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Royal Bank of Canada
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- Full-time
Works with manager and colleagues to learn and practice core competencies required to deliver client discovery, advice solutions and recommendations appropriate for evolving financial needs.
Added 21 mins ago
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Financial Advisor
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Director, Strategy
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Personal Banking Associate - New Glasgow
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Added 21 mins ago
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Customer Experience Associate
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Sherwood Park, AB
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Financial Crime Risk Specialist (5440)
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Added 21 mins ago
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Financial Planner
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Added 21 mins ago
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Personal Banking Associate - Mandarin or Spanish Language Skills an Asset
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…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 21 mins ago
GT
Contract Administrator
GeoSpectrum Technologies Inc.
Dartmouth, NS
- Other
…in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and…
Added 21 mins ago
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Manager, Mortgage Specialist- EN
RBC
Sherbrooke, QC
- Full-time
Strong working knowledge of the mortgage origination business and home financing products
Added 21 mins ago
K
Key Lead (Lime Ridge Mall)
Knix
Hamilton, ON
- $22 CAD / hour
- Part-time
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Added 36 mins ago
4A
Parts Manager
401 Auto
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- Full-time
Now Hiring: Automotive Parts Manager – Fuel the Service Team, Deliver Expert Support, and Keep the Shop Running at Full Throttle!
Added 51 mins ago
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Project Manager, Construction
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Toronto, ON
- Full-time
Dream is looking for a Project Manager, Construction!
Added 51 mins ago
GP
Financial Planning Analyst
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Our finance team is looking for an FP&A Analyst reporting to the Manager FP&A to join the team. You are a dedicated finance professional with an eye for detail and a commitment to…
Added 51 mins ago
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Senior Financial Planning Analyst
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Our finance team is looking for a Senior Financial Analyst reporting to the Manager FP&A to join the team. You are an experienced finance professional who works independently and builds…
Added 51 mins ago
NE
Digital Content Developer (Freelancer)
Nelson Education LTD
Remote, Canada
- Temporary
- Remote
…creation, and production of content for Nelson’s digital education platform. As we continue to move beyond books, you will use your technical skills and design knowledge to create…
Added 51 mins ago
B
Social Media Manager
Blazesoft
Vaughan, ON
- Full-time
Blazesoft is seeking a Social Media Manager to join its marketing division.
Added 51 mins ago
LC
Engineering Manager, Agentic AI & Machine Learning
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Toronto, ON
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We're looking for an Engineering Manager, Agentic AI & Machine Learning to lead a talented team of engineers developing and operating these capabilities.
Added 51 mins ago
MT
Senior Product Manager
Meal Ticket
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- Full-time
Meal Ticket is seeking a Senior Product Manager to own and evolve the TrackMax+ product portfolio, our platform serving the foodservice distribution industry.
Added 51 mins ago
N
Digital Content Developer (Freelancer)
Nelson
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- Temporary
…creation, and production of content for Nelson's digital education platform. As we continue to move beyond books, you will use your technical skills and design knowledge to create…
Added 51 mins ago
SO
Contents Restoration Operations Manager
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Working knowledge of contents pricing and insurance claim documentation
Added 1 hour ago
A
Manager, Computers and Digital Systems, Engineering Excellence
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Strong knowledge of nuclear digital platform qualification, software quality assurance, verification and validation, cybersecurity, and industrial control platforms such as Siemens, ABB,…

Knix

Key Lead (Lime Ridge Mall)

Hamilton, ON, Canada

$22 CAD / hour · Part-time

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Job details

Pay: $22 CAD / hour
Job type: Part-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Location: Lime Ridge Mall, Unit 0253A. 999 Upper Wentworth St, Hamilton, ON L9A 4X5

About You
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day.
Competitive Pay: Base Salary plus Monthly Bonus eligibility.
Generous Discounts on your favourite Knix products and Gratis Program.
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business.
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching.
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size.
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy, while also supporting time management, attendance, and scheduling when no Assistant Store Manager is on duty.
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols.
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives.
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts.
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen.

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred.
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models.
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships.
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Part-time employees must be flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays. Full-time employees must be open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Employment Type

Part-time permanent and full-time permanent positions available

Compensation

$22.00 CAD per hour
Employer-paid health benefits

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store shifts as the leader on duty, coach team members on the Knix selling model, and drive sales performance against targets and key retail metrics. Maintain operational, inventory, loss prevention, and visual merchandising standards while fostering an inclusive and welcoming customer and team experience.

Requirements

Candidates should have 1–2 or more years of retail experience; keyholder, supervisory, or leadership experience is preferred. They should demonstrate sales and retail-metric knowledge, strong coaching and interpersonal skills, and the ability to resolve conflicts; applicants must be at least 18, authorized to work in Canada, and able to handle packages up to 25 pounds.

Skills

Retail Sales
Sales Target Achievement
Retail Metrics
Conversion Rate Optimization
Average Order Value
Units Per Transaction
Team Leadership
Coaching and Mentoring
Customer Experience
Conflict Resolution
De-escalation
Visual Merchandising
Inventory Management
Loss Prevention
Point-of-Sale Operations
Store Operations

Benefits

Monthly Bonus Eligibility
Employee Discounts
Free Product Program
Employer-Paid Health Benefits
Mental Health and Wellness Platform
Therapy and Coaching Sessions
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Intimate Apparel
Activewear
Store Operations
Retail Sales
Knix Selling Model
Conversion Rate
Average Order Value
Units Per Transaction
Sales Targets
Customer Experience
Product Knowledge
Fitting Support
Team Coaching
Leadership on Duty
Opening and Closing
Team Huddles
Point-of-Sale Systems
Loss Prevention
Health and Safety
Visual Merchandising
Inventory Management
Shipment Processing
Stock Counts
Scheduling
De-escalation

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