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Added 14 mins ago
CG
Unit Manager Full Time
Compass Group Canada
Tiverton, ON
- Full-time
The Unit Manager oversees daily pantry and kitchenette operations, ensuring food quality, inventory management, cleanliness, and safety standards are maintained. This role also supports…
Added 14 mins ago
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Specialist, CRM & Lifecycle Marketing
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
As Specialist, CRM & Lifecycle Marketing, reporting into the Manager, Customer Activation, you plan, brief, and execute direct-to-customer activations and direct messaging campaigns for one…
Added 14 mins ago
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Operations & Business Manager
Relish - Blinds, Shades & Awnings
BC · Strathcona A, BC
- Full-time
As Relish grows, we're looking for a highly capable Operations & Business professional to help manage the moving parts of our business and ensure we consistently deliver on our promises.
Added 14 mins ago
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Store Manager - Corner Brook Plaza
RCL - Reitmans Canada Ltd/Ltée
Corner Brook, NL
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 14 mins ago
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Floral - Manager Floral
Sobeys
Campbell River, BC
- Full-time
The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 14 mins ago
NF
Department Manager Full Time Day
No Frills
Campbell River, BC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 14 mins ago
SC
Floral - Manager Floral
Safeway Canada
Campbell River, BC
- Full-time
The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 14 mins ago
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Store Manager - Southgate Centre
RCL - Reitmans Canada Ltd/Ltée
AB · Edmonton, AB
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 14 mins ago
LV
MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 14 mins ago
LV
MANAGER-EN
La Vie En Rose
Rosemère, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 14 mins ago
LD
Senior Manager, Continuous Improvement, Ecomm Operations
Loblaw Digital
Toronto, ON
- Full-time
4+ years of progressive experience in e-commerce fulfillment, omnichannel operations, retail operations.
Added 14 mins ago
SH
Acting Store Manager Upper Canada Mall
Sunglass Hut
Newmarket, ON
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 14 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Aurora, ON
- Full-time
You have previous team management experience in a retail environment;
Added 14 mins ago
Spa Supervisor
Wickaninnish Inn
Tofino, BC
Support and assist the Spa Manager as they are responsible and accountable for the actions of all Spa Team Members. Work as a “hands-on” supervisor assisting the team as they strive to meet…
Added 14 mins ago
Interim Retail Store Manager
Fire & Flower Inc.
Mississippi Mills, ON
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 14 mins ago
PC
Food & Beverage Supervisor, Chateau Jasper
Pursuit Collection
Jasper, AB · CAN - Chateau Jasper
- Full-time
…location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all…
Added 14 mins ago
TH
Department Supervisor Full Time - 7172 Sherwood Park
The Home Depot
Sherwood Park, AB
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 14 mins ago
TH
Caissier(ère) principal(e) (temps partiel)
The Home Depot
Boisbriand, QC
- Part-time
1 to 2 years Retail or Cash experience an asset
Added 14 mins ago
TH
Department Supervisor Full Time 6 Month Contract (AURORA)
The Home Depot
Aurora, ON
- Full-time
…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 14 mins ago
LD
Engineering Manager, Agentic AI & Machine Learning
Loblaw Digital
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 14 mins ago
MI
Assistant Deli Manager - Full Time
Metro Inc.
Ottawa, ON · Nepean, ON
- Full-time
Position Title: Assistant Deli Manager - Full Time
Added 14 mins ago
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Produce - Clerk Produce
Sobeys
Oakville, ON
- Full-time
Any other duties as assigned by the Store Manager
Added 14 mins ago
SC
Meat - Meat Cutter
Safeway Canada
Calgary, AB
- Full-time
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 14 mins ago
S
Meat - Meat Cutter
Sobeys
Calgary, AB
- Full-time
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 29 mins ago
S
Assistant Department Manager, Centre of Store
Save-On-Foods
Coquitlam, BC · Sunwood - Coquitlam BC
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…

Knix

Key Lead (Lime Ridge Mall)

Hamilton, ON, Canada

$22 CAD / hour · Full-time · Part-time

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Job details

Pay: $22 CAD / hour
Job type: Full-time · Part-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Location: Lime Ridge Mall, Unit 0253A. 999 Upper Wentworth St, Hamilton, ON L9A 4X5

\nAbout You

We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day.
Competitive Pay: Base Salary plus Monthly Bonus eligibility.
Generous Discounts on your favourite Knix products and Gratis Program.
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business.
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching.
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size.
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy, while also supporting time management, attendance, and scheduling when no Assistant Store Manager is on duty.
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols.
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives.
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts.
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen.

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred.
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models.
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships.
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Part-time employees must be flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays. Full-time employees must be open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Employment Type

Part-time permanent and full-time permanent positions available

Compensation

$22.00 CAD per hour
Employer-paid health benefits

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

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More about this job

Responsibilities

The Key Lead is responsible for driving store sales and operational excellence by coaching the team and executing the Knix selling model. They act as the leader-on-duty to ensure high visual standards, inventory accuracy, and a welcoming, inclusive environment for customers.

Requirements

Candidates should have 1–2+ years of retail experience with a preference for previous leadership or keyholder roles. Applicants must be legally authorized to work in Canada, be at least 18 years old, and possess the ability to lift up to 25lbs.

Skills

Retail operations
Sales leadership
Team coaching
KPI management
Visual merchandising
Inventory management
Customer experience
Conflict resolution
POS systems
Loss prevention
Time management
Communication
Mentoring
Active listening
Product knowledge

Benefits

Monthly bonus eligibility
Employee discount
Gratis program
Health benefits
Mental health and wellness platform
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Key Lead
Sales Targets
Conversion Rate
AOV
UPT
Store Operations
Visual Merchandising
Inventory Management
Leadership
Coaching
Customer Experience
POS
Loss Prevention
Health and Safety
Activewear
Intimate Apparel
KPIs
Team Management

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