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Added 8 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Morden, MB
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 day ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Team Development: Recruit, onboard, schedule, and mentor a high-performing team of 2 to 5 part-time sales associates, inspiring them to hit daily sales targets and KPI benchmarks.
Added 1 day ago
R-
Keyholder (Part time) - Corner Brook Plaza
RCL - Reitmans Canada Ltd/Ltée
Corner Brook, NL
- Part-time
Paid Time Off*: Flexible days and vacation time to help you balance school, work and personal life
Added 1 day ago
R(
Keyholder (Part time) - Corner Brook Plaza
Reitmans (Canada) Ltée/Ltd
Corner Brook, NL
- Part-time
Paid Time Off*: Flexible days and vacation time to help you balance school, work and personal life
Added 1 day ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Assist store management in training and supervising part-time employees.
Added 2 days ago
R-
Keyholder (Part time) - Reitmans DEVONSHIRE MALL
RCL - Reitmans Canada Ltd/Ltée
Windsor, ON
- Part-time
Paid Time Off*: Flexible days and vacation time to help you balance school, work and personal life
Added 2 days ago
Supervisor
JD Sports / Livestock / Size?
Abbotsford, BC
…showcasing brands in a premium environment and stores remain a key part of the JD…
Added 2 days ago
R(
Keyholder (Part time) - Reitmans DEVONSHIRE MALL
Reitmans (Canada) Ltée/Ltd
Windsor, ON
- Part-time
Paid Time Off*: Flexible days and vacation time to help you balance school, work and personal life
Added 2 days ago
K
Key Lead (Lime Ridge Mall)
Knix
Hamilton, ON
- $22 CAD / hour
- Full-time
- Part-time
Part-time employees must be flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays. Full-time employees must be…
Added 2 days ago
K
Part-Time Key Lead (Toronto Premium Outlets)
Knix
Milton, ON
- $22.7 CAD / hour
- Part-time
…selling techniques and product knowledge by providing real-time feedback and side-by-side…
Added 2 days ago
K
Key Lead (Lime Ridge Mall)
Knix
Hamilton, ON
- $22 CAD / hour
- Part-time
Part-time employees must be flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays. Full-time employees must be…
Added 2 days ago
K
Part-Time Key Lead (Toronto Premium Outlets)
Knix
Milton, ON
- $22.7 CAD / hour
- Part-time
…selling techniques and product knowledge by providing real-time feedback and side-by-side…
Added 2 days ago
FG
Full-Time Keyholder Watch Station
Fossil Group
Ottawa, ON
- Full-time
…Imagine What’s Next, and Hustle With Heart. If you want to be part of the team that shapes the future of the industry, we want to hear from…
Added 2 days ago
PV
Part Time Sales Associate (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Part-time
Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the…
Added 3 days ago
RA
Keyholder (Part-Time)
Red Apple Stores ULC
Meadow Lake, SK
- Part-time
Added 3 days ago
FO
Part-Time Retail Supervisor
Fenix Outdoor
AB · Edmonton, AB
- Part-time
You'll serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine…
Added 3 days ago
GT
Softgoods Supervisor (Full-Time)
Giant Tiger
Thompson, MB
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 days ago
Part-Time Retail Supervisor
Fjällräven North America
Edmonton, AB
You'll serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine…
Added 3 days ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 days ago
Supervisor
JD Sports / Livestock / Size?
Coquitlam, BC
…showcasing brands in a premium environment and stores remain a key part of the JD…
Added 3 days ago
Supervisor
JD Sports / Livestock / Size?
Burnaby, BC
…showcasing brands in a premium environment and stores remain a key part of the JD…
Added 3 days ago
SI
Keyholder
SNDL Inc.
Sherwood Park, AB · Value Buds Baseline Village
- Part-time
Based out of our Value Buds, Southpointe location, in Fort Saskatchewan, AB. We are looking for experienced Part-time Keyholder who can handle curveballs like a champ. Not only will they be…
Added 4 days ago
G
Warehouse & Delivery Assistant
GCHC
Guelph, ON
- Contract
EMPLOYMENT STATUS: Part-Time, 6 month contract
Added 4 days ago
Retail Keyholder, Maje, Toronto Eaton Centre
SMCP NORTH AMERICA (US, CANADA)
Toronto, ON
…unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue…
Added 5 days ago
Keyholder - BOSS Niagara
HB Canada, Inc.
Niagara-on-the-Lake, ON
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…

Knix

Key Lead (Markville Mall)

Markham, ON, Canada

$22.7 CAD / hour · Part-time

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Job details

Pay: $22.7 CAD / hour
Job type: Part-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Location: Markville Mall, Unit #1185 - 5000 Hwy 7, Markville, ON L3R 4M9

About You
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day.
Competitive Pay: Base Salary plus Monthly Bonus eligibility.
Generous Discounts on your favourite Knix products and Gratis Program.
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.
Full-Time only - Savings and Retirement: Company GRSP Program that matches up to (3%) of your pay.
Full-Time only - A Parental Leave Top-Up Program up to 80% of your salary.

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business.
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching.
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size.
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy, while also supporting time management, attendance, and scheduling when no Assistant Store Manager is on duty.
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols.
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives.
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts.
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen.

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred.
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models.
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships.
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Part-time employees must be flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays. Full-time employees must be open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

Employment Type

Part-time permanent and full-time permanent positions available

Compensation

$22.70 CAD per hour
Employer-paid health benefits

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store shifts as the leader on duty, coach team members in the Knix selling model, and drive sales performance against store targets and key metrics. Maintain operational, inventory, loss prevention, visual merchandising, and safety standards while fostering an inclusive and welcoming customer and team experience.

Requirements

Candidates should have 1–2 or more years of retail experience, with keyholder, supervisory, or leadership experience preferred, and a record of meeting sales targets using retail metrics and structured selling techniques. Strong interpersonal, coaching, and conflict-resolution skills are required, along with Canadian work authorization, age 18 or older, the ability to handle packages up to 25 pounds, and availability for the applicable part-time or full-time schedule.

Skills

Retail Sales
Team Leadership
Coaching and Mentoring
Customer Experience
Retail Selling Techniques
Sales Target Achievement
Conversion Rate Optimization
Average Order Value Optimization
Product Knowledge
Conflict Resolution
Point-of-Sale Operations
Loss Prevention
Visual Merchandising
Inventory Management
Store Operations
Health and Safety Compliance

Benefits

Monthly Bonus Eligibility
Employee Discounts
Gratis Program
Employer-Paid Health Benefits
Mental Health and Wellness Platform
Therapy and Coaching Sessions
Professional Development Opportunities
Company GRSP Matching
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Retail
Intimate Apparel
Activewear
Store Operations
Sales Targets
Conversion Rate
Average Order Value
Units Per Transaction
Knix Selling Model
Product Knowledge
Customer Experience
Team Coaching
Leader on Duty
Opening and Closing
Team Huddles
Point-of-Sale Systems
Loss Prevention
Health and Safety
Visual Merchandising
Seasonal Launches
Promotional Setups
Inventory Management
Shipment Processing
Stock Counts
Conflict De-Escalation

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