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Account Manager
SJR
Toronto, ON
Group SJR is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media…
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chef de quart - Store# 81793, COWANSVILLE - RUE DU SUD
Starbucks Coffee Company
Cowansville, QC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
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shift supervisor - Store# 84324, RITSON & BEATRICE
Starbucks Coffee Company
Oshawa, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 4 mins ago
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barista - Store# 81793, COWANSVILLE - RUE DU SUD
Starbucks Coffee Company
Cowansville, QC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 mins ago
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shift supervisor - Store# 66816, 831 DUNDAS STREET
Starbucks Coffee Company
Woodstock, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
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barista - Store# 04331, West Edmonton Mall Phase 4
Starbucks Coffee Company
Edmonton, AB
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
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barista - Store# 00120, SCOTT & 72ND
Starbucks Coffee Company
Surrey, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
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shift supervisor - Store# 04213, YALETOWN
Starbucks Coffee Company
Vancouver, BC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
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barista - Store# 04338, 45 SPORTSWORLD DRIVE
Starbucks Coffee Company
Kitchener, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
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barista - Store# 00194, WHITEROCK II
Starbucks Coffee Company
Surrey, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
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shift supervisor - Store# 25621, MALDEN & WYOMING-LASALLE
Starbucks Coffee Company
Windsor, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
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barista - Store# 61923, ST-NICOLAS - ROUTE LAGUEUX
Starbucks Coffee Company
St.-Nicolas, QC · Saint-Nicolas, QC,CA
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 mins ago
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barista - Store# 47372, Preston West
Starbucks Coffee Company
Saskatoon, SK
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
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chef de quart - Store# 63496, ESPACE MONTMORENCY
Starbucks Coffee Company
Laval, QC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 4 mins ago
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shift supervisor - Store# 23274, CHINGUACOUSY & DUSK-BRAMPTON
Starbucks Coffee Company
Brampton, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 4 mins ago
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barista - Store# 21883, FINCH & CHESSWOOD
Starbucks Coffee Company
Toronto, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
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barista - Store# 47561, KING & BERKELEY
Starbucks Coffee Company
Toronto, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 mins ago
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chef de quart - Store# 23511, CREMAZIE & CASGRAIN
Starbucks Coffee Company
Montreal, QC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 4 mins ago
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shift supervisor - Store# 20386, EAGLE CREEK VILLLAGE SC - VIEW ROYAL
Starbucks Coffee Company
Victoria, BC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 4 mins ago
SC
shift supervisor - Store# 26373, GARRISON & VEDDER
Starbucks Coffee Company
Chilliwack, BC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
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barista - Store# 04391, MANULIFE CENTER
Starbucks Coffee Company
Vancouver, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 mins ago
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barista - Store# 79117, 318 HERRING COVE RD
Starbucks Coffee Company
Halifax, NS
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 mins ago
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shift supervisor - Store# 04421, COQUITLAM CENTRE
Starbucks Coffee Company
Coquitlam, BC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 4 mins ago
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barista - Store# 04299, LANGLEY INDIGO
Starbucks Coffee Company
Langley (District), BC · Langley, BC,CA
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 4 mins ago
SC
barista - Store# 58577, 610 EAST RIVER ROAD
Starbucks Coffee Company
New Glasgow, NS
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…

Knix

Part-Time Key Lead (Mapleview)

Burlington, ON, Canada

$22.7 CAD / hour · Part-time

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Job details

Pay: $22.7 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

\nAbout You

We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day.
Competitive Pay: Base Salary plus Monthly Bonus eligibility.
Generous Discounts on your favourite Knix products and Gratis Program.
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business.
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching.
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size.
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy.
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols.
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives.
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts.
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen.

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred.
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models.
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships.
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays.

Compensation

$22.70 CAD per hour
Employer-paid health benefits

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

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More about this job

Responsibilities

The Key Lead acts as the leader-on-duty to oversee daily store operations, including opening and closing procedures and team management. They are responsible for driving sales metrics, executing visual merchandising standards, and ensuring an exceptional customer experience.

Requirements

Candidates should have 1-2+ years of retail experience with a preference for previous leadership or keyholder roles. Applicants must be legally authorized to work in Canada, be at least 18 years old, and possess the ability to lift up to 25lbs.

Skills

Retail operations
Team leadership
Sales performance
Customer experience
Visual merchandising
Inventory management
Coaching
Conflict resolution
POS systems
Loss prevention
KPI tracking
Communication
Active listening
Product knowledge
Time management

Benefits

Monthly bonus eligibility
Generous product discounts
Gratis program
Health benefits program
Mental health and wellness platform
Therapy and coaching sessions

Visa sponsorship

Not detected in the job text

Keywords

Retail
Key Lead
Sales Metrics
Conversion Rate
Average Order Value
KPI
Visual Merchandising
Inventory Management
POS
Loss Prevention
Apparel
Activewear
Customer Service
Team Coaching
Leadership
Operations
Health and Safety
Shipment Processing
Stock Counts
Brand Loyalty

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