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Added 10 mins ago
Part Time Sales Representative (Koodo) | Southcentre Mall
TELUS
Calgary, AB
Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible
Added 10 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 10 mins ago
CB
Sales Assistant- Full-Time with Benefits-Stoney Creek Commons (London)
COBS Bread
London, ON
- Full-time
COBS Bread is part of Bakers Delight - an Australian-owned company established in 1980 operating as Bakers Delight in Australia and New Zealand, and as COBS Bread in Canada and the USA.…
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Storeperson
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Alliston, ON
- Full-time
Excellent communication, customer service, teamwork, and collaboration skills.
Added 10 mins ago
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Pharmacist – Richmond
Pharmasave Canada
Richmond, BC
- Part-time
Pharmasave Hamilton Village is looking for a Part-Time Pharmacist to join our community-focused team.
Added 25 mins ago
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Front of House - Bartender
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- Full-time
…positive, hospitality driven, team-oriented people to become a part of our service team. As a Bartender, you are the center-stage of the lounge. Your main goal is to ensure each guest who…
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Sales Administration Support - Bridgewater
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Strong communication and customer service skills.
Added 25 mins ago
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Service Operations Trainee - Co-op
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Dartmouth, NS
- Full-time
Throughout your co-op term, you’ll gain exposure to a variety of areas within a dealership Service Department and work alongside experienced team members and leaders to understand how each…
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Automotive Sales Consultant/Selection Specialist
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Team up with finance, service, and other departments to create unforgettable customer experiences.
Added 25 mins ago
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Baker- Part-Time- Stratford Mall
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Stratford, ON
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…product, the development of our people, and our warm and friendly customer…
Added 25 mins ago
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Aquatic Supervisor Job Details | Richmond Hill
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Ensure a high level of customer service to patrons to promote repeat participation
Added 25 mins ago
Aircraft Maintenance Engineer - Heavy Line
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We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where…
Added 41 mins ago
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Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 41 mins ago
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Pharmacy Intern, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 41 mins ago
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Personal Shopper Part Time Day Greenlight Requisition
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Mississauga, ON
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Provide great customer service by assisting with general questions, maintaining a positive environment
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SAP Operations Clerk Part Time Day
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As a colleague in one of our stores, you will have an immediate impact on sales and customer satisfaction by:
Added 41 mins ago
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Principal Managing Partner
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As a Managing Partner, you orchestrate a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success. To achieve…
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Mortgage Specialist
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Added 55 mins ago
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Mental Health Counsellor - NH Montreal
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Added 55 mins ago
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…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 55 mins ago
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…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 55 mins ago
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The primary focus for the CSM (Customer Service Management) Buyer position is to ensure on-time delivery of parts to the required date of the Operation teams.
Added 55 mins ago
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Technical Trainer
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…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 55 mins ago
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Director, US Reinsurance Operations
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…organization’s effectiveness and ensure consistent high quality service delivery, while also delivering increased insight into all aspects of our reinsurance…
Added 55 mins ago
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Store Supervisor (Full-Time)
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Ensuring a high level of customer service, for assigned departments

Knix

Part-Time Key Lead (Toronto Premium Outlets)

Milton, ON, Canada

$22.7 CAD / hour · Part-time

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Job details

Pay: $22.7 CAD / hour
Job type: Part-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

About You
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day.
Competitive Pay: Base Salary plus Monthly Bonus eligibility.
Generous Discounts on your favourite Knix products and Gratis Program.
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions.
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business.
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching.
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size.
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy.
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols.
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives.
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts.
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen.

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred.
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models.
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships.
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays.

Compensation

$22.70 Cad per hour
Employer-paid health benefits

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store shifts as the leader on duty, coach team members, and drive sales performance by meeting targets for conversion and average order value. Maintain operational, visual merchandising, inventory, loss prevention, and safety standards while delivering an inclusive and welcoming customer experience.

Requirements

Applicants should have 1–2 or more years of retail experience; keyholder, supervisory, or leadership experience is preferred, along with a record of meeting sales targets and understanding retail metrics. Candidates must be authorized to work in Canada, be at least 18, be able to handle packages up to 25 pounds and remain active throughout shifts, and be available for 15–20 hours weekly, up to 29 hours during peak periods, including evenings, weekends, and holidays.

Skills

Retail Sales
Team Leadership
Coaching and Mentoring
Customer Experience
Retail Metrics
Conversion Rate Optimization
Average Order Value
Retail Selling Techniques
Product Knowledge
Conflict Resolution
Point-of-Sale Systems
Loss Prevention
Visual Merchandising
Inventory Management
Operational Compliance
Health and Safety

Benefits

Monthly Bonus Eligibility
Employee Discounts
Gratis Program
Employer-Paid Health Benefits
Mental Health and Wellness Platform
Therapy and Coaching Sessions
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Intimate Apparel
Activewear
Store Operations
Sales Targets
Conversion Rate
Average Order Value
Units Per Transaction
Knix Selling Model
Customer Experience
Product Recommendations
Team Huddles
Point-of-Sale Systems
Loss Prevention
Visual Merchandising
Seasonal Launches
Promotional Setups
Shipment Processing
Inventory Management
Stock Counts
Health and Safety
Leadership on Duty
Coaching
Conflict De-escalation
Inclusive Culture

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