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Added 13 mins ago
B
Associate, Infrastructure AI
Brookfield
Toronto, ON
- Full-time
…Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse…
Added 13 mins ago
W
Senior Manager, Software Development - Clients & Accounts
Wealthsimple
Canada
- Full-time
We’re looking for a Senior Manager to lead Accounts Engineering, one of the teams inside CAP. Accounts Engineering builds new account types (Business Accounts, RESPs, and more), defines the…
Added 14 mins ago
PM
Customer Service Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $60,000 to $65,000 CAD / year
- Contract
…Prollenium provides competitive compensation, benefits, and development…
Added 1 hour ago
EI
Software Development Manager
EBlock Inc.
Canada
- $160,000 to $180,000 CAD / year
- Full-time
We are looking for a hands-on Software Development Manager to lead one of our engineering teams within EDealer, reporting to the Sr. Director of Product and Engineering. This is a role for…
Added 1 hour ago
BI
Culinary - First Cook
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- $21 to $23 CAD / hour
Lead by example and support the development of junior team members
Added 1 hour ago
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Director, Professional Practice & Registration
O.c.s.w.s.s.w
Toronto, ON
- $128,039 to $172,852 CAD / year
- Full-time
…Professional Practice & Registration. In this role, you'll lead key regulatory programs that support fair registration practices, professional standards, continuing competence, and public…
Added 1 hour ago
MS
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Mississauga, ON
- Full-time
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Added 1 hour ago
CC
Director, Corp. Partnerships, Western Regions
Canadian Cancer Society
Calgary, AB
- Full-time
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Added 1 hour ago
HC
Continuous Improvement Lead
Hartmann Canada Inc
Brantford, ON
- $125,000 to $140,000 CAD / year
- Full-time
Join Our Global Process Excellence Team as a Continuous Improvement Lead for Planning, Supply Chain and Customer Service.
Added 1 hour ago
XI
Senior Engineering Manager - ERP
Xplore Inc
Markham, ON
- Full-time
We are looking for an experienced Senior Engineering Manager to lead and grow a technical team as we embark on a company-wide ERP transformation. This is your opportunity to use cutting…
Added 1 hour ago
Account Manager
Ask-AI
Toronto, ON
Build value cases from customer data and use them to lead consultative, outcome-focused conversations with business and technical leaders
Added 1 hour ago
A
Sales Development Representative
Ask-AI
Toronto, ON
- Full-time
We're hiring a Sales Development Representative to open conversations with the leaders who run technical support at mid-market and enterprise companies. Most of your day is on the phone.…
Added 2 hours ago
GC
Senior Analyst, HRISNew
Glencore Canada
Vancouver, BC
- $108,000 to $127,000 CAD / year
- Full-time
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 2 hours ago
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OCM & Communications Lead – Cybersecurity Transformation
Infotek Consulting Inc.
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Seeking a senior Organizational Change Management (OCM) and Communications Lead to support a large-scale global cybersecurity and network transformation program. This role will lead change…
Added 2 hours ago
MA
Account Manager
Mosaic AI
Toronto, ON
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Added 4 hours ago
Front of House - Supervisor
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Greater Napanee, ON · Napanee, ON
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
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Executive Assistant Manager
Kim Cosic Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
What you'll do. As an EA Manager, you will lead our Executive Assistant function at a pivotal point in the firm's growth. This is a player-coach role: you'll provide direct, high-calibre…
Added 4 hours ago
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Medical Director One Rare
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Define and lead the Canadian medical affairs strategy for Rare Diseases and Rare Blood Disorders, aligned with global and regional priorities
Added 4 hours ago
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Patient Experience iCare Exchange Integrations Engineer
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Toronto, ON
- Full-time
Guide development teams toward industry best practices and standards for data integration, quality, and governance.
Added 4 hours ago
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Supervisor, Front of House (LBE)
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Deliver employee training and development for assigned area of responsibility (Bar, Service Floor, Host/Call Center, Amusement, Event Groups / Live Entertainment).
Added 4 hours ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
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- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 4 hours ago
RF
Customer Success Specialist
Radius Fire Protection
Richmond, BC
- Full-time
…handling essential administrative functions such as proposal development, quotes, and follow-ups. You’ll also manage inbound lead qualifications, coordinate calendar booking and email…
Added 4 hours ago
X
Technical Lead
Xsolla
Montreal, QC
- Full-time
We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives…
Added 4 hours ago
C
Stage coopératif - Hiver 2027: Développeur (4 mois)
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Knix

Part-Time Key Lead (Upper Canada Mall)

Newmarket, ON, Canada

$22.7 CAD / hour · Part-time

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Job details

Pay: $22.7 CAD / hour
Job type: Part-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

About You
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand loyalty, and consistently maximize store performance.

Why You’ll Love Working at Knix

Inclusive Culture: A welcoming, supportive environment where you can bring your authentic self to work every day
Competitive Pay: Base Salary plus Monthly Bonus eligibility
Generous Discounts on your favourite Knix products and Gratis Program
Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand

Key Responsibilities

Sales & Metric Targets: Consistently meet and exceed store sales goals by driving key metrics, specifically Conversion Rate and Average Order Value (AOV). Able to link behaviours to results and identify and communicate key controllables that impact the business
Empower & Develop: Help team members understand their role in driving store KPIs through effective use of our selling techniques and product knowledge by providing real-time feedback and side-by-side coaching
Master the Knix Selling Model: Demonstrate a deep understanding of our selling model, executing it flawlessly on the sales floor through active listening, fitting support, and genuine product recommendations to build basket size
Leadership Excellence: Act as the leader on duty - opening and closing the store, leading team huddles, and communicating daily targets to maintain high energy
Operational Excellence: Ensure compliance with all operational workflows, POS systems, loss prevention measures, and health and safety protocols
Visual Merchandising: Maintain Knix’s high visual standards, keeping floors fully stocked, size runs organized, and displays clean and inviting. Partner with leadership to execute visual updates, seasonal launches, and promotional setups according to company directives
Stock & Inventory: Oversee inventory management compliance, including shipment processing, restock routines, loss prevention, and accurate stock counts
Culture & Values: Champion a welcoming, high-energy environment by modeling Knix core values - fostering inclusion, authenticity, respect, and mutual support so both customers and team members feel valued and seen

Qualifications

1–2+ years of retail experience, with previous keyholder, supervisory, or leadership experience preferred
Proven success in hitting sales targets and understanding core retail metrics (Conversion, AOV, UPT), with strong proficiency in structured retail selling models
Strong interpersonal skills with a passion for mentoring, coaching, and building strong relationships
Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
Ability to lift and handle packages weighing up to 25lbs
Ability to move efficiently through the store for long periods of time and as needed for an entire shift
Flexible to work 15 to 20 hours per week, up to 29 hours during peak, with availability to work evenings, weekends, and holidays

Compensation

$22.70 CAD per hour

AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How We Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead store shifts as the leader on duty, coach team members, execute the Knix selling model, and drive sales performance against store targets. Maintain operational, inventory, loss prevention, and visual merchandising standards while fostering an inclusive and welcoming customer and team experience.

Requirements

Candidates need 1–2 or more years of retail experience; keyholder, supervisory, or leadership experience is preferred, along with success meeting sales targets and understanding retail metrics. The role requires Canadian work authorization, age 18 or older, the ability to handle packages up to 25 pounds and remain active throughout a shift, and flexible availability for 15–20 hours weekly (up to 29 during peak periods), including evenings, weekends, and holidays.

Skills

Retail Sales
Sales Target Achievement
Conversion Rate Optimization
Average Order Value
Retail Metrics
Team Coaching
Mentoring
Leadership
Customer Experience
Product Knowledge
Conflict Resolution
De-escalation
Point-of-Sale Systems
Loss Prevention
Visual Merchandising
Inventory Management

Benefits

Monthly Bonus Eligibility
Employee Discounts
Gratis Program
Health Benefits
Mental Health and Wellness Platform
Therapy and Coaching Sessions
Professional Development Opportunities
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Intimate Apparel
Activewear
Store Operations
Keyholder
Leader on Duty
Sales Targets
Conversion Rate
Average Order Value
Units per Transaction
Retail Selling Model
Customer Experience
Product Knowledge
Team Coaching
Point-of-Sale Systems
Loss Prevention
Health and Safety
Visual Merchandising
Inventory Management
Shipment Processing
Stock Counts
Restocking
Conflict Resolution
De-escalation
Opening and Closing
Team Huddles

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