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Added 7 mins ago
PATIENT EXPERIENCE MANAGER
PhysioPlus Health Group
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
Provide customer service that exceeds expectations
Added 7 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 7 mins ago
Customer Success Manager
Borderless AI
Toronto, ON
Full-time
Borderless AI is seeking an exceptional Customer Success Manager who has customer success experience in HR-tech or HRIS companies to join our growing team. This full-time position will be…
Added 7 mins ago
Front Desk Manager
Park Hyatt
Toronto, ON
Full-time
…sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a…
Added 7 mins ago
Area Manager
Adecco
Toronto, ON · Greater Toronto Area, Canada
$75,000 to $80,000 CAD / year
Full-time
Adecco is recruiting an experienced Area Manager on behalf of a growing self-storage organization with multiple facilities across the Greater Toronto Area.
Added 7 mins ago
Logistics Supervisor
Stella-Jones
Kamloops, BC
Full-time
…Finished Goods Yard as needed to supply on-time, cost effective service and coordinate with customer service, drivers, yard coordinators and driver…
Added 7 mins ago
Assistant Rooms Manager
Park Hyatt
Toronto, ON
Full-time
…sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a…
Added 7 mins ago
Head of Customer Success
Ultimate Tech
Montreal, QC
Full-time
As a manager, they develop their team's frontline management capabilities and build a structured, scalable Customer Success function able to keep pace with a growing technology SME. Through…
Added 7 mins ago
Commercial Business Development & Account Manager
Citrus Cleaning Inc.
Calgary, AB
Full-time
Citrus Cleaning Inc. is a Calgary-based cleaning service provider offering a full range of commercial and residential cleaning solutions in Calgary and surrounding areas. We deliver…
Added 7 mins ago
Electrical Project Manager/Estimator
Wilson & Associates Contracting Ltd
London, ON
Full-time
We have built our company on strong leadership, quality workmanship, accountability, and long-term customer relationships. We are looking for an experienced Project Manager/Estimator who…
Added 7 mins ago
Sales Assistant
Bench Mark Equipment & Supplies Inc.
Calgary, AB
Full-time
As an SDR, you’ll be the first point of contact for new opportunities. Your job is to connect with inbound prospects, qualify fit, and book meetings for our Sales Manager.
Added 8 mins ago
Senior Specialist, Customer Success
Chartered Professional Accountants of Canada
Toronto, ON · Montreal, QC · Vancouver, BC
$82,200 to $103,900 CAD / year
Full-time
Reporting to the Senior Manager, Customer Experience, the Senior Specialist, Customer Success is responsible for building strong customer relationships and ensuring customers realize…
Added 8 mins ago
Project Manager - Western Canada
Siemens Healthineers
Calgary, AB · YYC M
Full-time
Confirm customer requirements are met from pre-job to kick off to handover to service group.
Added 8 mins ago
Gérant(e) Cineplex Quartier Latin
Cineplex
Montreal, QC · CPX Latin Quarter
Full-time
Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
Added 8 mins ago
Assistant Store Manager
Suitsupply
Vancouver, BC
…something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying…
Added 8 mins ago
Food and Beverage Supervisor
Pure Canadian Gaming Corp.
Edmonton, AB
Part-time
The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall…
Added 8 mins ago
Bartender (Overnight Shift)
Pure Canadian Gaming Corp.
Edmonton, AB
Part-time
The Bartender is a vital member of the customer service team. They are responsible for mixing and serves drinks to guests, either at the bar, or through waiters and waitresses who place…
Added 8 mins ago
Credit Analyst
Franklin Empire Inc
Toronto, ON · Kitchener, ON
$50,000 to $55,000 CAD / year
…our Electro-Mecanik Playford and DS Tech shops our product/service offering is unique among Canadian Electrical…
Added 8 mins ago
Manager, Distribution Center - Canada
Southwire Company LLC
Mississauga, ON
Adjusts departmental plans, priorities, and processes to optimize resource utilization while achieving quality, service, and customer satisfaction objectives.
Added 8 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 8 mins ago
Assistant Store Manager Winners HomeSense Cobourg Shopping Centre
The TJX Companies, Inc.
Cobourg, ON
Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 23 mins ago
Service Manager
Steele Auto Group
St. John's, NL
Full-time
…We’re currently looking for an experienced and community-minded Service Manager to lead our service team. In this key role, you’ll ensure our day-to-day operations run smoothly, while…
Added 23 mins ago
Fraud Customer Success Manager
Equifax
Toronto, ON · CAN - Ontario - Toronto
Full-time
3+ years of customer service or client facing roles within financial services, automotive lending, telecommunications, insurance and/or government/public sector.
Added 23 mins ago
Wireless Sales Associate - 1000 Milton
OSL Retail Services Inc
Milton, ON
Other
Added 23 mins ago
Front of House Supervisor
Boston Pizza
Calgary, AB
Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…

Knix

Sales Associate (Rideau Centre)

Ottawa, ON, Canada

Pay: $19 CAD / hour
Job type: Part-time
Posting language: English
Posted: Sep 29, 2026

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Original job description

As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life through genuine connection, thoughtful listening, and personalized product guidance. Join a high-performance team where your contribution is measured by your impact. At Knix, we don't just sell; we empower through results. You will thrive here if you are self-motivated, initiative-driven, and love the thrill of hitting a goal.

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

\nWhat's in it for you (Benefits & Perks)

Competitive Pay - Highly competitive compensation plus monthly bonus!
Product Discounts - Generous Discounts on your favourite Knix products and Gratis Program
Health - Access to a mental health & wellness platform that offers therapy and coaching sessions
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Career Advancement - Knix keeps growing and we love to promote from within!

About You

You’re a Knix Ambassador - inspired by our mission, and driven to translate that passion into measurable brand growth.
You’re energized by a fast-paced and sales-driven environment, adapt quickly to change, and consistently strive to meet and exceed sales goals.
You are a self-starter who doesn't wait for a task list. You see the 'open space' on the floor and fill it - whether that’s connecting with a client or optimizing a display to drive UPT.
You know how to read customer cues and tailor each interaction to create a welcoming, memorable experience.
You understand the vulnerability of fitting rooms and naturally make others feel comfortable, confident, and supported.
You treat feedback as a tool for success, proactively applying coaching to hit your targets and support the store’s success.
You’re a team player who strives to keep the floor positive, productive, and customer-focused.
You’re comfortable handling difficult customer interactions and objections.

The Opportunity

Create a comfortable, inclusive, and uplifting end-to-end experience for all Knix customers.
Actively listen to customers' unique needs and guide them to the right Knix products, ensuring they leave confident and with the perfect fit.
Comfortable working in a sales-driven environment. Adopt a 'lean in” mindset toward sales targets. You understand that every KPI (AOV, CVR, UPT) is a direct reflection of how well we are serving our community.
Stay knowledgeable on our growing product assortment and current promotions to confidently support customer decisions.
Maintain high energy and engagement on the floor, contributing to a positive in-store experience regardless of traffic levels.
Support visual standards, organization, and general operational needs to keep the store customer-ready.
Escalate any issues or opportunities as required to the Manager on Duty.

Qualifications

Previous experience in customer service or retail is considered an asset, but above all else, you’re great with people and are passionate about delivering exceptional customer experiences.
You love being part of a team and are a great collaborator.
Ability to stay flexible, take initiative, and handle multiple customer interactions with care and attention.
Experience in a sales-driven environment, working with KPIs and sales targets is considered an asset.

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
Ability to lift and handle packages weighing up to 25lbs.
Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Available to work a flexible schedule to meet the needs of the business, including holiday, evening, and weekend shifts.

Hourly Salary

$19.00 CAD per hour

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

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More about this job

Responsibilities

You will provide a welcoming and personalized shopping experience while guiding customers to the right products to meet their needs. Additionally, you will support store operations, maintain visual standards, and actively work to achieve sales targets and KPIs.

Requirements

Candidates should have a passion for customer service and the ability to work in a fast-paced, sales-driven environment. You must be at least 18 years old, legally authorized to work in Canada, and capable of lifting up to 25lbs.

Skills

Customer service
Sales
Communication
Active listening
Product knowledge
KPI tracking
Visual merchandising
Conflict resolution
Teamwork
Adaptability
Initiative
Time management

Benefits

Competitive pay
Monthly bonus
Product discounts
Gratis program
Mental health and wellness platform
Therapy and coaching sessions

Visa sponsorship

Not detected in the job text

Keywords

Sales Associate
Retail
Customer Experience
KPI
AOV
CVR
UPT
Apparel
Activewear
Intimates
Visual Merchandising
Sales Targets
Customer Service
In-store Operations
Team Collaboration
Product Guidance

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