Find work in Canada.

328,058 jobs across our Canadian network. How we count

Remote jobs in Canada

25+ jobs

Save this search

Added 11 days ago
Event Production & Client Success Manager
From Day One, Inc.
Remote, Canada
From $75,000 CAD / year
Full-time · Remote
The Event Production & Client Success Manager manages the logistical needs of our production calendar for both live and virtual events, and owns the relationships with the sponsors who…
Added 23 days ago
Client Success Manager
Absorb
Remote, Canada
Full-time · Remote
As a Client Success Manager (CSM) at Absorb, you will play a dual impact role - owning client relationships while driving product adoption and simultaneously serving as an L&D practitioner…
Added 1 month ago
Commercial Operations & Client Growth Manager – Remote B2B Sales and Client Success (Commission-Only Independent Contractor)
Miles Ahead Hosting
Remote, Canada
$60,000 to $100,000 CAD / year
Full-time · Remote
Commission is earned only on eligible client revenue after the client’s payment has been received and cleared. All commission terms and shared-deal splits must be approved in writing. If…
Added 1 month ago
Client Success Manager
Blackline Safety
Remote, Canada
Full-time · Remote
The Client Success Manager is responsible for building strong relationships with clients, ensuring their satisfaction, and driving long-term value from the company's offerings. This role…
Added 1 month ago
Senior Client Success Manager - NuORDER (18-month fixed-term contract)
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
NuORDER by Lightspeed is seeking a Senior Client Success Manager (CSM) to join its B2B Client Success team. This role is pivotal in driving customer retention, expanding revenue through…
Added 2 months ago
Client Success Manager
Pavago
Remote, Canada
Remote
Client Success Manager (Revenue Growth & Client Success) – Remote
Added 4 months ago
Client Success Manager
Substrakt
Remote, Canada
$85,000 to $100,000 CAD / year
Full-time · Remote
We’re looking for a Client Success Manager to join our growing North American team.
Added 3 months ago
Client Success Manager
Bask Health
Remote, Canada
Full-time · Remote
5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
Added 3 months ago
Client Success Manager
Bask Health
Remote, Canada
Full-time · Remote
5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
Added 6 days ago
Client Success- Paid Ads
Pearmill
Remote, Canada
Full-time · Remote
The Client Success- Paid Ads role will report directly to our Head of Performance. This is a role that works closely with our clients, as well as our leadership team - giving this…
Added 19 days ago
Digital Project Manager
This is Gain Ltd
Remote, Canada
Full-time · Remote
As a Digital Project Manager, you will be accountable for the execution of multi-faceted digital programs for your assigned clients; leveraging the resources and expertise of…
Added 26 days ago
Enterprise Account Manager
Valsoft Corporation
Remote, Canada
Full-time · Remote
…on Quorum solutions; and demonstrate ROI to support customer success. You will also respond to client inquiries, identify growth opportunities within existing accounts and dealer groups,…
Added 1 month ago
Customer Success Manager
Matador Solutions
Remote, Canada
Full-time · Remote
…Internally, this position is formally titled Co-op Project Manager, though you will work with clients and represent the role as a Customer Success…
Added 25 days ago
Mid-Market Customer Success Manager (Toronto)
Harvey
Remote, Canada
$125,000 to $145,000 USD / year
Full-time · Remote
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams.…
Added 1 month ago
Account Manager (Bilingual)
FabStation
Remote, Canada
$100,000 to $130,000 CAD / year
Full-time · Remote
FabStation is growing, and we are looking for an Account Manager to help build strong, long-term relationships with our clients in the steel fabrication industry. This role is ideal for…
Added 2 months ago
Implementation Manager
ArboStar
Remote, Canada
Full-time · Remote
…North America and beyond, we're looking for an Implementation Manager who is passionate about client success, enjoys solving problems, and loves building strong customer…
Added 2 months ago
Service Delivery Manager
ArcLight Consulting
Remote, Canada
$152,000 to $200,000 CAD / year
Full-time · Remote
We are seeking a strategic-minded Service Delivery Manager to join our Customer Success team, delivering managed services to Oracle Cloud clients, and reporting to the Senior Manager of…
Added 9 days ago
Account Manager (Canada)
FreeWill
Remote, Canada
$86,000 to $96,000 CAD / year
Full-time · Remote
Curious about company culture and management at FreeWill? Check out the 2025 Best Manager Ever podcast featuring Anthony Sottile, FreeWill's VP of Partner Success on either Spotify or Apple.
Added 9 days ago
Account Manager
Kognitive Sales Solutions
Remote, Canada
Full-time · Remote
Optimy.ai is seeking a dynamic and organized individual to join our team as an Account Manager. In this role, you will play a crucial part in managing client accounts, coordinating…
Added 2 months ago
Account Manager, AdTech - British Columbia
illumin
Remote, Canada
Full-time · Remote
Reporting to a Manager, Account Management, we are hiring an Account Manager to join our team. You will play a critical role as a strategic advisor and primary point of contact, for our…
Added 5 months ago
Account Manager
Huzzle
Remote, Canada
Full-time · Remote
We are hiring a high-performing Account Manager for a remote sales role focused on client relationship management, retention, and revenue growth.
Added 7 days ago
Entry-Level Sales
AO Globe Life
Remote, Canada
Full-time · Remote
…experience needed to excel in this industry. As you demonstrate success and leadership, you’ll have the opportunity to transition into a management role, guiding and inspiring a team of…
Added 7 days ago
Entry-Level Sales
AO Globe Life
Remote, Canada
Full-time · Remote
…experience needed to excel in this industry. As you demonstrate success and leadership, you’ll have the opportunity to transition into a management role, guiding and inspiring a team of…
Added 7 days ago
Entry-Level Sales
AO Globe Life
Remote, Canada
Full-time · Remote
…experience needed to excel in this industry. As you demonstrate success and leadership, you’ll have the opportunity to transition into a management role, guiding and inspiring a team of…
Added 7 days ago
Entry-Level Sales
AO Globe Life
Remote, Canada
Full-time · Remote
…experience needed to excel in this industry. As you demonstrate success and leadership, you’ll have the opportunity to transition into a management role, guiding and inspiring a team of…

Kognitive Sales Solutions

Account Manager

Remote, Canada

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 11, 2026

Apply About employer

Applications open in a new tab.

Original job description

Optimy.ai is seeking a dynamic and organized individual to join our team as an Account Manager. In this role, you will play a crucial part in managing client accounts, coordinating projects, and ensuring the success of our e-commerce platform. The ideal candidate will have a passion for e-commerce, strong communication skills, and the ability to thrive in a fast-paced environment.

About Optimy.ai, a Division of Kognitive Tech Inc.

Kognitive Tech Inc., founded in 2006, is a Sales Tech company dedicated to helping clients increase revenue and deliver exceptional customer service. Our eCommerce division, Optimy.ai, offers a sales automation platform that combines AI efficiency with human expertise to streamline customer engagement, reduce follow-up time, and improve lead-to-sale conversions. By balancing automation with personal interaction, Optimy.ai helps businesses minimize costs, maximize results, and provide customers with the seamless experience they deserve.

Responsibilities:

As a pivotal member of the Customer Success team, you'll cultivate and nurture relationships with both new and existing clients to facilitate seamless onboarding and ensure their sustained success.

Take ownership of client onboarding processes, ensuring a smooth transition by overseeing timely tech setup within client parameters, which includes database integration and providing scripts to website developers.

Spearhead and participate in all introductory calls with new clients, serving as a primary point of contact to address queries and set clear expectations.

Craft personalized onboarding plans in collaboration with clients, guiding them through the process and aligning goals for mutual success.

Collaborate closely with all stakeholders to orchestrate effective training sessions for both clients and sales representatives, ensuring comprehensive understanding and continuous adaptation to evolving needs.

Prepare and deliver comprehensive reports to clients, offering insights, influencing action, and providing valuable perspectives to drive informed decisions.
Participate in quarterly reviews with dealer groups, actively engaging in discussions to address concerns and explore opportunities for improvement.
Provide exceptional customer service to all stakeholders, offering prompt responses to inquiries and proactively addressing any client issues or concerns.
Demonstrate a deep understanding of clients' unique challenges, actively investigating team requirements, identifying potential issues, and proposing innovative solutions to enhance client experience.
Display a passion for process improvement, system optimization, and product enhancement, proactively identifying areas for enhancement and recommending actionable solutions to elevate product performance and customer satisfaction.

Compensation:

$55,000 - $60,000 plus commissions

Proven customer support experience as a Client Service Representative.

Fluency in French is an asset.

Demonstrated proficiency in effective phone communication and exceptional active listening skills.

Proficiency with CRM systems and practices.

Customer-focused mindset and adaptability to effectively respond to diverse customer needs and preferences, leveraging strong communication and problem-solving skills.

Excellent communication and presentation skills.

Proficiency in multitasking, prioritization, and effective time management.

Demonstrated experience thriving in an Agile, fast-paced environment.

Enthusiastic about learning and embracing new technologies.

Capable of leveraging your expertise to contribute meaningfully to your team, actively participating in refining best practices.

Possess strong independent work ethic and self-motivation, exhibiting proactive initiative.

Leading-edge technology that delivers amazing results.

 Competitive compensation that rewards strong performance.

 Extensive sales training and mentorship to get your foot in the door with software sales and/or level up your sales skills!

Accelerated path for career progression - Optimy is just hitting its stride, and the early employees will benefit with lots of opportunities to progress within the organization.

We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer, if you need any type of accommodation, please let us know.

Our hiring process may involve AI-assisted screening for keywords and minimum qualifications, and AI-supported analysis of one-way interview responses. All results are reviewed by our recruitment team, who make all hiring decisions.

Apply About employer

More about this job

Responsibilities

The Account Manager will oversee client onboarding, manage database integrations, and serve as the primary point of contact for new and existing clients. They are responsible for conducting training sessions, preparing performance reports, and proactively identifying opportunities for process improvement.

Requirements

Candidates should have proven experience in customer support or client service roles and proficiency with CRM systems. Strong communication, active listening, and the ability to thrive in a fast-paced, Agile environment are essential.

Skills

Account management
Customer success
Client onboarding
CRM systems
Communication
Active listening
Presentation skills
Time management
Multitasking
Problem-solving
Sales automation
Process improvement
Agile methodology
Database integration

Benefits

Sales training
Mentorship
Career progression opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Customer Success
E-commerce
Sales Tech
AI
Automation
CRM
Onboarding
Lead-to-sale
Agile
Process improvement
System optimization
Client relations
Database integration
Sales automation
Customer engagement

Report this job