Jobs in Canada

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Added 1 min ago
Personal Banking Associate-Etobicoke- Future Opportunities
TD
Toronto, ON
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Personal Banking Associate Trainee
TD
Ottawa, ON
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Personal Banker Trainee
TD
Ottawa, ON
Full-time
Act as a point of contact for the frontline staff in handling customer problems
Added 1 min ago
Personal Banking Associate Trainee
TD
Courtenay, BC
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Personal Banker
TD
Winnipeg, MB
Full-time
Act as a point of contact for the frontline staff in handling customer problems
Added 1 min ago
Assistant Branch Manager II - St. Catharines, Welland & Niagara Falls Ontario
TD
Welland, ON · Niagara Falls, ON · St. Catharines, ON
Full-time
As an Assistant Branch Manager, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives.
Added 1 min ago
Personal Banking Associate
TD
Okotoks, AB
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Project Manager - Liability Management
Vertex Resource Group
Sherwood Park, AB
As Project Manager – Liability Management, you’ll manage project execution and client engagement, while supporting and mentoring intermediate and junior staff. Your leadership will drive…
Added 1 min ago
Personal Banking Associate (Full time)- Beauport
TD
Quebec, QC
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Personal Banking Associate (Full time)- Terrebonne-Sud
TD
Terrebonne, QC
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Personal Banking Associate Trainee
TD
Ajax, ON
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Personal Banking Associate Trainee
TD
Sherwood Park, AB
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Personal Banking Associate Trainee ( East York and Downtown - Current and future opportunities)
TD
Toronto, ON
Full-time
…our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking…
Added 1 min ago
Dispatch Supervisor
The Universal Group
Langley (District), BC · Langley, British Columbia
Full-time
…opportunity for a Dispatch Supervisor. Reporting to Dispatch Manager, the Dispatch Supervisor is responsible for supervising and coordinating daily dispatch operations, ensuring the…
Added 1 min ago
Shift Scheduling Specialist (Temporary 12-months)
NAV CANADA
Winnipeg, MB · Toronto, ON
Full-time
…that plays a pivotal role in the deployment of our operational staff, this might be the role for you. We are currently looking for a Shift Scheduling Specialist to join our Central Canada…
Added 1 min ago
Counsellor
PCRS General
Surrey, BC
Full-time
…delivery of core service streams. They may act as a resource to staff, students and inter-professional team members, facilitate effective problem solving and promote collaboration. The…
Added 1 min ago
Bench Store Manager
Michaels Stores
Calgary, AB
Full-time
Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process;…
Added 1 min ago
Department Manager III, Meat
Co-op
Lloydminster, AB
Full-time
The Lloydminster Co-op Marketplace is currently recruiting for a Full Time Meat Manager.
Added 1 min ago
Therapist - Community Counselling, Youth Support Services
Ray of Hope
Kitchener, ON
$29.75 to $34.39 CAD / hour
Contract
Respond to participant requests and crises in a responsible, timely and flexible manner, in consultation with the program manager/director; develop participant-centered safety plans
Added 14 mins ago
Kitchen Staff
Opaa! Food Management
Hamilton, ON
Internship
Opaa! Food Management, Inc. operates across 10 states. Our pay rates vary depending on state and position. Please apply, and a Hiring Manager will discuss pay with you in more detail.
Added 14 mins ago
Branch Manager
Arctic Beverages Group of Companies
Flin Flon, MB
Full-time
The Branch Manager is responsible for overseeing the day-to-day operations of the branch, ensuring smooth workflow and operational efficiency. This role includes developing and mentoring…
Added 14 mins ago
Future Talent Pipeline - Food Service & Hospitality
Shannex Incorporated
Toronto, ON · Etobicoke, ON
Part-time
Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Added 14 mins ago
Program Manager - BCY Disaster Risk Reduction (DRR) & Climate Change Adaptation (CCA)
Canadian Red Cross
BC · British Columbia, Canada
Full-time
Title: Program Manager - BCY Disaster Risk Reduction (DRR) & Climate Change Adaptation (CCA)
Added 14 mins ago
Nakiska Winter Sports School Sales Representative 2026-27
Resorts of the Canadian Rockies
Kananaskis, AB
Full-time
Abide by policy and procedures as outlined in the Nakiska Resort Staff Handbook
Added 14 mins ago
Uncertified Cook (Part-time) - Canterbury Place (2026-10815)
Verve Senior Living
Toronto, ON · North York, ON
Part-time
…dining experience. Under the direction of the Dining Services Manager or designate, the cook is responsible for food preparation and plating of attractive and nutritious meals and snacks.…

Kohltech Windows & Entrance Systems

Customer Service Manager

Debert, NS, Canada

Job type: Full-time
Apply by: Mar 20, 2027
Posting language: English
Posted: Sep 21, 2026

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Original job description

Kohltech Windows and Entrance Systems has been in business for over 40 years and is proud to produce high-end, high-quality vinyl window products for the Canadian marketplace. We believe our growth is directly attributed to the emphasis we place on the quality of our products and the involvement, commitment, and enthusiasm of our employees. Kohltech Windows & Entrance Systems has been recognized for overall business performance and sustained growth with the Canada's Best Managed Companies designation.

Reporting to the Director of Sales, the Customer Service Manager will be responsible for the overall direction and management of the Atlantic and Central Canada customer service and warranty teams and operations within these departments.

Job Duties:

Determine goals, assign responsibility, and motivate staff to meet corporate objectives.
Manage workflows to achieve goals and meet customer expectations; handle escalated customer calls when necessary.
Report on progress of specific goals and objectives and monitor activities of the customer service representatives while providing leadership. This includes communicating the corporate vision and core values while living the Kohltech brand.
Support the service coordinators and field service technicians with day-to-day business processes, communication, and problem resolution.
Review service anomalies and initiate preventive actions where appropriate.
Maintain a high level of knowledge about product lines and options.
Communicate with production and management personnel as required to meet company objectives and customer needs.
Responsible for hiring and developing customer and warranty service team members.

Qualifications:

Undergraduate degree in Business, Commerce, or related field. or equivalent experience.
Previous leadership experience is required.
Experience in the building supply industry is considered an asset.
Experience working with manufacturing business processes would be beneficial.
Retail and/or sales management experience required.
Strong interpersonal and communication skills.
Decision making ability.
Attention to detail and a hands-on approach to supporting direct reports.
Analytical and problem-solving capabilities.
Organizational skills.
Ability to work independently and as part of a team.
Strong knowledge of Microsoft Office Products.

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More about this job

Responsibilities

The Customer Service Manager is responsible for directing and managing the Atlantic and Central Canada customer service and warranty teams. This role involves setting goals, motivating staff, handling escalated customer issues, and ensuring operational workflows meet corporate objectives.

Requirements

Candidates must have an undergraduate degree in Business, Commerce, or equivalent experience, along with previous leadership and sales management experience. Strong interpersonal, communication, and problem-solving skills are required, with preference given to those with experience in the building supply or manufacturing industries.

Skills

Leadership
Customer Service Management
Warranty Management
Team Development
Problem Resolution
Strategic Planning
Workflow Management
Communication
Interpersonal Skills
Decision Making
Analytical Skills
Microsoft Office
Sales Management
Manufacturing Processes
Building Supply Industry Knowledge

Visa sponsorship

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Keywords

Customer Service
Warranty
Management
Leadership
Manufacturing
Building Supply
Sales Management
Workflow Optimization
Strategic Planning
Problem Solving
Team Development
Microsoft Office
Operations Management
Customer Experience
Preventive Actions
Business Processes

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