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Komatsu

Account Manager Hard Rock Underground Mining

Sudbury, ON, Canada
Lively, ON, Canada

Pay: Competitive wages: base pay is $104,000-$130,000year.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Account Manager Hard Rock Underground Mining 9/28/26 Lively, Ontario, CAN, P3Y 1L6 37027 Hybrid Position

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society.

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Competitive wages: base pay is $104,000-$130,000year. Discussion regarding full compensation package conducted upon initial pre-screen.
Comprehensive benefits package (health & dental, vision, life insurance, short and long-term disability)
Health Care and Personal Wellness spending account
Company-sponsored registered pension plan (RPP) and matching program.
Safety boot voucher
Paid vacation
Company-supplied tools
4/5 Rating on Glassdoor
Sustainable employment
Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Please visit our website https://www.komatsu.com/careers/ for more information.

Job Overview

If you’re a sales professional who thrives underground as much as in the boardroom, this role puts you at the center of Sudbury’s Hard Rock mining business. You’ll own key customer relationships, solve complex challenges, and drive growth in one of the most dynamic mining regions in Canada. This is your chance to combine technical knowhow with strategic account leadership - and make a measurable impact with customers who rely on you to keep their operations moving.

Reports to: Hard Rock Commercial Manager

Shift: 5x2- Monday-Friday

Safety Sensitive: No- RCMP criminal record check and submission of 5-year provincial driving record will be required

Travel: up to 75% travel within Canada Relocation: This position does not offer relocation

Key Job Responsibilities

Serve as the primary contact for assigned accounts, managing all aspects of the customer relationship
Prepare and deliver quotations for products, contracts, and parts supply
Resolve customer challenges quickly, including product availability, planning, and invoicing
Build strong internal partnerships with sales, service, parts, and support teams to ensure seamless delivery
Lead contract negotiations, including pricing, terms, and conditions
Identify growth opportunities and develop strategies to increase sales and customer satisfaction
Present market trends, product updates, and technical information during customer and product review meetings

Qualifications/Requirements

Degree or certification in business, marketing, or communications is an asset
Strong knowledge of underground hard rock mining equipment, with basic mechanical, hydraulic, and electrical understanding
Experience in underground mining applications is an advantage
Proven success in customer relations, account management, or technical sales
Strong communication and leadership skills with the ability to influence at multiple levels
Strategic thinker with the ability to identify opportunities and build value‑driven proposals
Proficiency in SAP and MS Office (Word, Excel, PowerPoint, Project)
Bilingual in French and English an asset
Valid class G driver’s license with clean abstract and the ability to access any mine without restriction

Additional Information

This posting reflects an existing vacancy within our organization. The position is currently open, and we are actively seeking a candidate for immediate placement. The successful applicant will fill a vital role that is ready to be stepped into without delay. Artificial Intelligence (AI) may be used to assist with interview scheduling and other administrative tasks during the hiring process. However, AI is not used in candidate screening, evaluation, or selection decisions. All hiring decisions are made by our human hiring teams and your application will be reviewed and considered personally by one of them.

Accommodation during the recruitment process is available on request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Note to Recruiters: Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.

At Komatsu Canada we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

We recognize and honour the deep history, cultures, and traditions of the Indigenous Peoples and Nations across Turtle Island. As part of our ongoing journey toward reconciliation, we are committed to building respectful and meaningful partnerships with Indigenous communities throughout Canada. We acknowledge that our team members live, work, and connect on the traditional and ancestral homelands of Indigenous Peoples, and we strive to do so with humility, awareness, and respect.

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More about this job

Responsibilities

Manage assigned customer accounts as the primary contact, prepare quotations, resolve customer issues, and coordinate with sales, service, parts, and support teams. Negotiate contracts, identify sales growth opportunities, and present market trends, product updates, and technical information to customers.

Requirements

Candidates should have proven experience in customer relations, account management, or technical sales, along with strong knowledge of underground hard rock mining equipment and basic mechanical, hydraulic, and electrical systems. Strong communication, leadership, strategic thinking, SAP and MS Office proficiency, and a valid Class G driver’s license with a clean driving record are required; a relevant business-related degree or certification and French-English bilingualism are assets.

Skills

Account Management
Technical Sales
Underground Hard Rock Mining Equipment
Mechanical Systems
Hydraulic Systems
Electrical Systems
Contract Negotiation
Sales Strategy
Customer Service
Quotation Preparation
Market Analysis
Product Presentations
Communication
Leadership
SAP

Benefits

Health And Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Health Care Spending Account
Personal Wellness Spending Account
Company-Sponsored Registered Pension Plan
Pension Matching Program
Safety Boot Voucher
Paid Vacation
Company-Supplied Tools

Visa sponsorship

Not detected in the job text

Keywords

Underground Hard Rock Mining
Mining Equipment
Account Management
Customer Relationships
Technical Sales
Sales And Business Development
Contract Negotiation
Pricing
Quotations
Parts Supply
Product Availability
Invoicing
Mechanical Systems
Hydraulic Systems
Electrical Systems
SAP
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Market Trends
Customer Satisfaction
Class G Driver’s License
French
English
Mining Applications

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