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Added 1 hour ago
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Added 1 day ago
Technical Services Representative, WebGen (Sudbury, ON)
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About the role - Technical Services Representative, WebGen (Sudbury, ON)

Komatsu

Technical Service Representative, Electrical/Mechanical

Kamloops, BC, Canada

Pay: Competitive wages: base pay is $62.78/hour.
Job type: Full-time
Experience: 3+ years of field experience; open‑pit mining exposure is an asset
Posting language: English
Posted: Apr 15, 2026

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Original job description

Technical Service Representative, Electrical/Mechanical 5/7/26 Kamloops, British Columbia, CAN, V2C 5Z3 35091 Onsite Position

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technological innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society.

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Competitive wages: base pay is $62.78/hour. Discussion regarding full compensation package conducted upon initial pre-screen.
Comprehensive benefits package (health & dental, vision, life insurance, short and long-term disability)
Health Care and Personal Wellness spending account
Company-sponsored registered pension plan (RPP) and matching program.
Safety boot voucher
Paid vacation
Company-supplied tools
4/5 Rating on Glassdoor
Sustainable employment
Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Please visit our website https://www.komatsu.com/careers/ for more information.

Job Overview

If you’re the kind of technician who thrives on solving complex problems in the field, working on massive machines, and being the expert people rely on when things get tough, this role is built for you. As a Technical Service Representative, you’ll take your electrical and mechanical expertise into open‑pit mine sites, tackle real‑world challenges on Komatsu/P&H equipment, and play a key role in keeping some of the world’s largest machines running at peak performance. If you want variety, autonomy, and technical depth - this is it.

Reports to: Lead, Technical Services

Shift: 7x7- 12h shifts

Safety Sensitive: Yes- drug & alcohol testing, physical demand fit testing, RCMP criminal record check and submission of 5-year provincial driving record will be required

Travel: up to 50% travel within Canada and the USA

Relocation: This position does not offer relocation

Key Job Responsibilities

Commission, troubleshoot, maintain, and repair P&H/Komatsu surface mining equipment in open‑pit environments
Support equipment builds, shovel assemblies, commissioning, and follow‑up service work
Diagnose complex electrical, hydraulic, mechanical, and structural issues using advanced technical knowledge
Adjust, repair, or replace components and systems according to approved scopes of work
Test and verify equipment performance to ensure safe, reliable return to service
Build strong customer relationships, provide on‑site technical support, and coach maintenance teams
Document service work, failures, and reliability issues; communicate recurring problems to engineering and product support
Participate in machine audits, outage planning, and technical meetings
Able to travel and work overtime as required

Qualifications/Requirements

Red Seal Electrician, HET, or Millwright (dual‑ticket strongly preferred)
3+ years of field experience; open‑pit mining exposure is an asset
Strong understanding of mining shovels, drills, and loaders, with proven troubleshooting ability
Proficiency with PLCs, digital drives, advanced control systems, and 24V systems (CAN bus an asset)
Ability to diagnose faults, perform repairs, and verify equipment performance in field conditions
Strong communication and customer‑support skills; able to work independently and with multi‑discipline teams
Knowledge of welding technology, structural inspection, and interpreting technical procedures
Proficiency with Microsoft Office (Word, Excel, Project)

Additional Information

This posting reflects an existing vacancy within our organization. The position is currently open, and we are actively seeking a candidate for immediate placement. The successful applicant will fill a vital role that is ready to be stepped into without delay. Artificial Intelligence (AI) may be used to assist with interview scheduling and other administrative tasks during the hiring process. However, AI is not used in candidate screening, evaluation, or selection decisions. All hiring decisions are made by our human hiring teams and your application will be reviewed and considered personally by one of them.

Accommodation during the recruitment process is available on request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Note to Recruiters: Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.

At Komatsu Canada we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

We recognize and honour the deep history, cultures, and traditions of the Indigenous Peoples and Nations across Turtle Island. As part of our ongoing journey toward reconciliation, we are committed to building respectful and meaningful partnerships with Indigenous communities throughout Canada. We acknowledge that our team members live, work, and connect on the traditional and ancestral homelands of Indigenous Peoples, and we strive to do so with humility, awareness, and respect.

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More about this job

Responsibilities

As a Technical Service Representative, you will commission, troubleshoot, maintain, and repair P&H/Komatsu surface mining equipment in open-pit environments. You will also build strong customer relationships and provide on-site technical support.

Requirements

Candidates must have a Red Seal Electrician, HET, or Millwright certification, with a preference for dual-ticket holders. A minimum of 3 years of field experience, particularly in open-pit mining, is required along with strong troubleshooting abilities.

Skills

Electrical Expertise
Mechanical Expertise
Troubleshooting
Customer Support
Communication Skills
Field Experience
PLC Proficiency
Digital Drives
Control Systems
Welding Technology
Structural Inspection
Technical Procedures
Microsoft Office Proficiency

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
Health Care and Personal Wellness Spending Account
Company-Sponsored Registered Pension Plan
Safety Boot Voucher
Paid Vacation
Company-Supplied Tools

Visa sponsorship

Not detected in the job text

Keywords

Technical Service Representative
Electrical
Mechanical
Mining Equipment
Komatsu
P&H Equipment
Open-Pit Mining
Troubleshooting
Commissioning
Hydraulic Systems
Structural Issues
Customer Relationships
Field Conditions
Safety
Welding Technology
Microsoft Office

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