Solutions Engineer
- Ottawa, ON, Canada
$81,100 to $106,000 CAD / year · Full-time
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Job details
- Pay
- $81,100 to $106,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- Minimum of 3 years of software development/engineering experience.
- Posting language
- English
- Posted
Original job description
Kongsberg Geospatial does challenging work that matters. We are an industry leading company that has been delivering real-time geospatial technology solutions for Defence and Aerospace applications worldwide for over 30 years.
Since 2006, we have been a wholly owned subsidiary of Kongsberg Defence & Aerospace in Norway and we are an integral part of many key programs there. Externally, our technology is relied upon and trusted for a wide range of applications including air defense, search and rescue, drone delivery systems, and autonomous vehicle tracking. Our team members make a real impact in people's lives.
What We're Looking For
Our team is seeking a Solutions Engineer to act as the primary technical resource supporting the development of new business opportunities.
The Solutions Engineer is responsible for supporting business development in developing relationships with potential customers as well as actively managing the technology evaluation stage of the business development process. Working with the business development team as the key technical advisor and solution advocate, the Solutions Engineer reaches back to Engineering to provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the business development process. The Solutions Engineer establishes and maintains strong relationships throughout the sales cycle.
This is a hybrid position working out of our Ottawa, Ontario office. Travel within and outside of Canada is required up to 25% of the time.
Duties Include
- Maintaining expert level of product and solutions knowledge and their application in various domains.
- Supporting engineering by understanding customer needs and issues.
- Articulating technology and product positioning to both business and technical users.
- Providing conceptual solution and application design to potential customers.
- Responding to functional and technical elements of RFIs/RFPs.
- Listening, understanding and conveying customer requirements.
- Maintaining accurate records of evaluations in progress, and track issues to closure.
- Traveling to customer sites to perform presentations, discuss alternatives, and develop solutions.
- Identifying customer needs and sales opportunities to help future growth.
- Participating in trade shows.
- Architecting and reviewing solutions that are designed to cost.
- Resolving customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Maintaining professional business relationships with potential customers.
- Conducting technical/product training as required.
- A Canadian security clearance or eligibility to obtain one.
- A post-secondary degree or diploma in a field related to Engineering, or equivalent experience.
- Minimum of 3 years of software development/engineering experience.
- Experience with application programming.
- Experience in customer service or sales support.
- Experience with Real Time Command and Control Software development.
- A good understanding of GIS/Geospatial Software technology and applications.
- Strong communication, interpersonal and organizational skills.
- Availability and interest in traveling within and outside of Canada up to 25% of the time.
- Experience working in the Defense or Aerospace industry.
How To Apply
Visit our website www.kongsberggeospatial.com to learn more about us. If you fulfill the requirements and skills listed above, we look forward to hearing from you.
Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please notify us during the application process.
Due to the volume of applicants, only those selected for an interview will be contacted. We appreciate your interest in Kongsberg Geospatial.
More about this job
Responsibilities
Support business development as the primary technical resource by advising potential customers, presenting and designing solutions, and responding to technical and functional requirements. Manage technology evaluations, coordinate with Engineering to resolve customer issues, maintain customer relationships, and identify opportunities for growth.
Requirements
Requires a post-secondary degree or diploma in an engineering-related field or equivalent experience, at least three years of software development or engineering experience, application programming experience, and experience in customer service or sales support. Candidates need real-time command and control software experience, an understanding of GIS/geospatial technology, strong communication and organizational skills, eligibility for Canadian security clearance, and willingness to travel up to 25%.
Skills
- Software Development
- Application Programming
- Real-Time Command And Control Software
- GIS And Geospatial Technology
- Customer Service
- Sales Support
- Solution Design
- Technical Presentations
- Requirements Gathering
- RFI And RFP Responses
- Product Knowledge
- Technical Training
- Issue Resolution
- Communication
- Travel Availability
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Technology
- Software
- Sales
- Customer Service & Support
Keywords
- Software Development
- Software Engineering
- Application Programming
- Real-Time Command And Control
- GIS
- Geospatial Technology
- Defense
- Aerospace
- Business Development
- Technical Sales Support
- Solution Design
- Customer Requirements
- Technology Evaluation
- RFI
- RFP
- Product Positioning
- Technical Presentations
- Customer Service
- Engineering
- Technical Training
- Canadian Security Clearance
- Air Defense
- Search And Rescue
- Autonomous Vehicle Tracking
- Drone Delivery Systems