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Konica Minolta Business Solutions Canada

Technicien de service (Winnipeg)

Winnipeg, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 0-2 ans d'experience technique/reparation d'equipements electroniques ou logiciels.
Posting language: English · French
Posted: Oct 22, 2026

Original job description

English section of this bilingual listing.

Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable.

As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department.

Responsibilities

What you'll do here:

Maintain and repair MFPs and resolve customer printing issues
Perform on-site service of MFPs
Maintain effective relationships with customers and sales
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn new technologies
5% - Lead referrals and product promotion to existing customers
95% - break-fix and customer support
Understands territory parts budget and inventory control
Must follow the policies and procedures set forth by KMBS
Perform other relevant duties as assigned by management

Qualifications

What you bring to the table:

0-2 years technical/repair of electronics or software equipment
Knowledge of basic Microsoft OS printing and common network concepts
Basic awareness of common solutions
Low to mid end office systems certifications
Basic Color theory
Good verbal and written
Operates independently, requires assistance from time to time
Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations
Travelling within Canada and the US is a requirement
Candidate must provide & maintain valid travel documents at own expense
Own vehicle and possess valid insurance with appropriate coverage and a valid driver's license in good standing
Standby and afterhours work may be required
Training may require afterhours travel and stay overs including weekends
Perform other relevant duties as assigned by management
Required to achieve Associate Level Certification
Travel within assigned territory, some out of territory work

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.

Read the full bilingual original

Overview

Si ce poste est situé au Canada, veuillez visiter notre site français à l’adresse suivante : https://careerscafr-kmbskonicaminolta.icims.com/jobs et rechercher le numéro d’emploi indiqué ci-dessus afin de consulter cette offre d’emploi en français.

We're looking for an Office Systems Specialist to join our team!

Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable.

As an Office Systems Specialist, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department.

Nous recherchons un Technicien en route- Associe de systemes de bureau pour rejoindre notre equipe!

Ouvert et honnete. Axe sur le client. Innovant. Passionne. Inclusif & Collaboratif. Responsable.

Le technicien assure la maintenance et la reparation des produits multifonctions et resoudre les problemes de numerisation/impression des clients tout en maintenant des relations efficaces avec les clients et le service commercial.

Responsibilities

What you'll do here:

Maintain and repair MFPs and resolve customer printing issues
Perform on-site service of MFPs
Maintain effective relationships with customers and sales
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn new technologies
5% - Lead referrals and product promotion to existing customers
95% - break-fix and customer support
Understands territory parts budget and inventory control
Must follow the policies and procedures set forth by KMBS
Perform other relevant duties as assigned by management

Ce que vous ferez ici:

Maintenance et reparation des produits multifonctions et resolution des problemes d'impression des clients.
Effectuer un service sur site des produits multifonctions.
Maintenir des relations efficaces avec les clients et les ventes.
Maintenir les pieces et la gestion des appels ainsi que des dossiers precis pour atteindre les objectifs KPI.
Responsabilite d'apprendre de nouvelles technologies.
5 % - References et promotion de produits aupres des clients existants
95 % - depannage et support client
Comprend le budget des pieces du territoire et le controle des stocks.
Doit suivre les politiques et procedures etablies par KMBS.
Effectuer d'autres taches pertinentes assignees par la direction.

Qualifications

What you bring to the table:

0-2 years technical/repair of electronics or software equipment
Knowledge of basic Microsoft OS printing and common network concepts
Basic awareness of common solutions
Low to mid end office systems certifications
Basic Color theory
Good verbal and written
Operates independently, requires assistance from time to time
Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations
Travelling within Canada and the US is a requirement
Candidate must provide & maintain valid travel documents at own expense
Own vehicle and possess valid insurance with appropriate coverage and a valid driver's license in good standing
Standby and afterhours work may be required
Training may require afterhours travel and stay overs including weekends
Perform other relevant duties as assigned by management
Required to achieve Associate Level Certification
Travel within assigned territory, some out of territory work

Ce que vous apportez:

0-2 ans d'experience technique/reparation d'equipements electroniques ou logiciels.
Connaissance de base de l'impression sous Microsoft OS et des concepts reseau courants.
Conscience de base des solutions courantes.
Certifications de systemes de bureau de bas a moyen de gamme.
Notions de base sur la theorie des couleurs.
Bonnes competences verbales et ecrites.
Travaille de manière independante, necessite de l'aide de temps en temps.
Doit être positif, ouvert, autonome et engage a developper et maintenir de solides relations avec les clients.
Les deplacements au Canada et aux etats-Unis sont requis.
Le candidat doit fournir et maintenir des documents de voyage valides a ses frais.
Vehicule personnel et possession d'une assurance valide avec une couverture appropriee et un permis de conduire valide en bon etat.
Possibilité de travail de garde et en dehors des heures normales de travail.
La formation peut necessiter des deplacements apres les heures de travail et des sejours, y compris les week-ends.
Doit obtenir la certification de niveau associe.
Voyage dans le territoire assigne, certains travaux hors territoire.
High School or equivalent
CompTIA A+ Certification
CompTIA Net+ Certification
CompTIA CDIA+ Certification, Microsoft MCP or MCITP Certification
Diplome d'études secondaires ou equivalent.
Certification CompTIA A+
CompTIA Net+ Certification
Certification CDIA+ CompTIA, Microsoft MCP ou certification MCITP

English proficiency is required for this position as the incumbent will regularly communicate and collaborate with customers, employees, and business partners across Canada and outside Quebec. These communications are an essential part of the role and cannot be performed solely in French.

La connaissance de l’anglais est requise pour ce poste, puisque le titulaire devra communiquer et collaborer régulièrement avec des clients, des employés et des partenaires d’affaires à travers le Canada et à l’extérieur du Québec. Ces communications constituent une composante essentielle du rôle et ne peuvent être effectuées uniquement en français.

#KM

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.

Apply About employer

More about this job

Responsibilities

Maintain and repair multifunction products, provide on-site service, and resolve customers’ printing and scanning issues while building effective relationships with customers and the sales team. Manage parts, inventory, service calls, and accurate records to meet performance targets, learn new technologies, promote products to existing customers, and follow company procedures.

Requirements

Applicants should have 0–2 years of technical or repair experience with electronic or software equipment, basic knowledge of Microsoft printing and networking, and a high school diploma or equivalent; listed certifications include CompTIA A+, Network+, CDIA+, or Microsoft MCP/MCITP. The role also requires English proficiency, a valid driver’s license, a personal vehicle with appropriate insurance, valid travel documents, willingness to travel in Canada and the U.S. and work standby or after hours, and achievement of Associate Level Certification.

Skills

Multifunction Product Maintenance And Repair
Troubleshooting
Printing And Scanning Support
Microsoft Operating Systems
Network Concepts
Office Systems
Color Theory
Customer Relations
Parts And Inventory Control
Call Management
Recordkeeping
Technical Learning
Product Promotion
Independent Work
Written And Verbal Communication
Driving

Visa sponsorship

Not detected in the job text

Keywords

Multifunction Products
Office Systems
Break-Fix Support
On-Site Service
Printing
Scanning
Microsoft Operating Systems
Network Concepts
Color Theory
CompTIA A+
CompTIA Network+
CompTIA CDIA+
Microsoft MCP
Microsoft MCITP
Associate Level Certification
Parts Management
Inventory Control
Call Management
Key Performance Indicators
Customer Support
Customer Relations
Product Promotion
Territory Service
Travel
Standby Work

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