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Responsable d’Acceptation Client / Customer Acceptance Manager
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Responsable d'acceptation Clien / Customer Acceptance Manager
Added 2 days ago
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store manager, Burlington, Oakville, ON
Starbucks
Oakville, ON · Burlington, ON
- $62,500 to $82,600 CAD / year
Learning and development programs to fuel your career
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Material Planner
Napoleon
Barrie, ON
- Full-time
Employee & Family Assistance Program for mental health and well-being (EAP)
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Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
As a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every…
Added 2 days ago
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Store Manager- Heartland Town Centre
GEOX
Mississauga, ON
- Full-time
We are seeking an enthusiastic and experienced Store Manager to oversee all aspects of our store operations. As a Store Manager, you will play a key role in driving sales, ensuring…
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People and Culture Specialist
KFC
Vaughan, ON
- Full-time
Coordinate and execute wellbeing initiatives in partnership with the Manager, P&C Business Partner by managing communications, logistics, participation tracking, vendor coordination and…
Added 2 days ago
IW
Account Manager
ICONIX Waterworks
Langford, BC
- Other
Learning and Development: Reach your full potential and career aspirations with training and development opportunities
Added 2 days ago
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Civil Field Inspector
Aplin Martin
Calgary, AB
- Full-time
Aplin Martin is a full-service Civil Engineering, Architecture, Planning, Environmental and Survey company, celebrating over 57 years of success in making sustainable communities a reality…
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Asset Protection Partner
sephora.com
Coquitlam, BC
- $25 to $30 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 2 days ago
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Conference Content Manager
CPA Ontario
Canada
- Full-time
As Conference Content Manager, you will lead the research, planning and development of CPA Ontario's Professional Development offerings, with priority on the strategy and execution of the…
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Assistant Branch Manager - Office 1553
LendDirect
Kingston, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
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NB
Account Manager, Business Flex
National Bank of Canada
AB · Edmonton, AB
- Full-time
Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex…
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Heavy Duty Technician - Fort McMurray Rotation
Wajax
Toronto, ON
- Full-time
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Added 2 days ago
VC
Provincial Medical Director, Resident Doctors Employment Affairs
Vancouver Coastal Health
Vancouver, BC
- Part-time
The role supports the development of a VCH coordinated and provincially integrated approach to Resident Doctor employment-related operational matters, while ensuring alignment with academic…
Added 2 days ago
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Account Manager
ICONIX Waterworks
Richmond, BC
- Other
Learning and Development: Reach your full potential and career aspirations with training and development opportunities
Added 2 days ago
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Part Time Bridal Sales
David's Bridal
London, ON
- Part-time
Focus on own development and learning, complete all training as assigned for on-going development.
Added 2 days ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
Access to internal learning & development programs
Added 2 days ago
Retail Experience Lead
Fire & Flower Inc.
Calgary, AB
Access to internal learning & development programs
Added 2 days ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Access to internal learning & development programs
Added 2 days ago
Retail Ontario-Account Manager, Ontario
United Services Group
Ottawa, ON · Gatineau, QC
Implement Business Transformation and Strategic Program initiatives as per United Strategic Framework.
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Nurse 2 - Home Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Registered Nurse (RN) provides nursing…
Added 2 days ago
Senior Project Manager
Konrad
Toronto, ON
Konrad is looking for a Senior Project Manager to join our Digital Delivery team. You'll lead cross-functional teams through medium and large-scale digital and AI projects, ensuring…
Added 2 days ago
Project Manager
Konrad
Toronto, ON
In this multifaceted role you will collaborate with internal teams and clients to guide digital and AI projects from discovery through to delivery, while gaining exposure to broader areas…
Added 2 days ago
Program Manager
Konrad
Toronto, ON
…strategic leadership capacity across client engagements. As a Program Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital and AI products and…
Added 2 days ago
Manager
Konrad
Toronto, ON
Konrad is looking for an experienced Manager to lead strategy and consulting engagements. You've successfully managed cross-functional teams of consultants, designers and developers through…

Konrad

Program Manager

Toronto, ON, Canada

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Job details

Experience: Minimum 5+ years of relevant experience in project or program management, preferably within a digital agency or consulting environment
Posting language: English
Posted: Oct 16, 2026

Original job description

Who We Are

Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.

We empower industry-leading brands to navigate change, strategize, and build extraordinary custom experiences. In a landscape defined by human and machine collaboration, we bridge the gap between complex AI and beautiful product design. From strategy to implementation, our 750+ global experts deliver intelligent solutions trusted by 500 million people.

About The Role

This role is part of our Digital team, where your internal title will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a Program Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital and AI products and experiences, while driving alignment between client business goals and cross-functional project teams.

You are a strategic thinker with a high capacity for navigating ambiguity. You bring a strong ability to manage portfolios of projects, oversee large-scale budgets, and mitigate risks across multiple workstreams while ensuring high-quality, on-time delivery. You are comfortable advising senior client stakeholders and are motivated to elevate both your team’s delivery performance and your consulting expertise.

In this high-impact role, you will lead the evolution of client engagements, guiding programs from initial strategy and discovery through to successful delivery, while contributing to broader digital consulting initiatives including organizational transformation, portfolio management, and process governance.

What You'll Do

Lead and manage complex, multi-stream digital and AI programs, ensuring the successful delivery of integrated digital solutions
Own the program lifecycle, including high-level roadmapping, resourcing strategies, financial oversight, and scope management across multiple workstreams
Drive delivery excellence across cross-functional teams (Strategy, UX Design, and Technology), fostering collaboration and removing high-level blockers
Act as the strategic point of contact for senior client stakeholders, ensuring clear communication, alignment on business objectives, and proactive issue resolution
Identify systemic risks, proactively developing mitigation strategies to keep programs on track and drive continuous improvement
Collaborate with teams to interpret complex business challenges and translate them into actionable, multi-phase delivery roadmaps
Facilitate and lead high-level workshops, including executive steering committees, strategic discovery, and portfolio planning sessions
Oversee the structure of presentations, program reports, and other key client-facing deliverables, leveraging AI tools to optimize workflow efficiency

Qualifications

Minimum 5+ years of relevant experience in project or program management, preferably within a digital agency or consulting environment
Proven success managing large-scale, cross-functional digital programs (design and/or technology)
Strong mastery of project management methodologies and portfolio management best practices
Proven ability to manage complex budgets, resource allocation, and program scope effectively
Strong track record in executive-level communication and stakeholder management
A demonstrable passion for digital transformation, user experience, and modern technology
A commitment to continuous learning about emerging technology, especially AI
Excellent written and verbal communication skills
Exceptional organizational skills with a keen eye for high-level detail
Strong analytical mindset and ability to make data-driven strategic decisions
Self-motivated leader with a desire to foster high-performing teams
Ability to work collaboratively across diverse teams and independently
Confident in presenting and leading executive-level discussions

Perks and Benefits

Comprehensive Health & Wellness Benefits Package
Socials, Outings & Retreats
Retirement Planning
Parental Leave Program
Culture of Learning & Development
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $100,000 to $115,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Lead and manage complex, multi-stream digital and AI programs while driving alignment between client business goals and cross-functional teams. Act as the primary strategic contact for senior stakeholders to ensure successful delivery, financial oversight, and proactive risk mitigation.

Requirements

Requires a minimum of 5 years of experience in project or program management within a digital agency or consulting environment. Candidates must demonstrate mastery of project management methodologies, budget management, and executive-level communication skills.

Skills

Program Management
Project Management
Digital Strategy
AI Product Development
Budget Management
Stakeholder Management
Risk Mitigation
Cross-functional Leadership
Roadmapping
Resource Allocation
Consulting
Digital Transformation
User Experience
Executive Communication
Data-driven Decision Making
Process Governance

Benefits

Comprehensive Health & Wellness Benefits Package
Socials, Outings & Retreats
Retirement Planning
Parental Leave Program
Culture of Learning & Development
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Digital Consultancy
AI
Strategy
Design
Technology
Digital Transformation
Portfolio Management
Budgeting
Risk Management
Cross-functional Teams
UX Design
Roadmapping
Stakeholder Management
Executive Steering Committees
Process Governance
Consulting
Agile
Digital Agency
Data-driven
Leadership
Product Innovation
Workflow Efficiency
Strategic Planning
Discovery Sessions
Resource Management
Client Engagement
Organizational Transformation
Emerging Technology
Hybrid

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