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Added 3 mins ago
P&
Directeur adjoint, Ingénierie Digital Engine Service (DES) / Associate Director, DES Engineering
Pratt & Whitney
Mississauga, ON
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 3 mins ago
BC
Program Integration Manager
Bantrel Co.
Toronto, ON
- Full-time
Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.
Added 35 mins ago
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Director, NPK Inventory & Warehouse Optimization
Nutrien
Saskatoon, SK
- Full-time
Bachelor's degree in Supply Chain Management, Business, Engineering, Operations, Logistics, or a related discipline.
Added 51 mins ago
Asset Management Director
Pembina Pipeline Corporation
Calgary, AB
The Director of Asset Management provides enterprise leadership for Pembina’s asset management framework, ensuring effective governance, standards, and practices across the full asset…
Added 1 hour ago
K
Technical Director
Kabam
Vancouver, BC
- Full-time
The key function of the Technical Director is to lead and manage the engineering team. They direct, oversee, and communicate project engineering efforts while collaborating for feedback…
Added 1 hour ago
W
Senior Group Director, People Operations
Worley
Edmonton, AB · Calgary, AB
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 2 hours ago
A
Project Administrator
Ausenco
Burlington, ON
- Full-time
…innovative, value-add consulting studies, project delivery, asset operations and maintenance solutions to the mining & metals, oil & gas, and industrial…
Added 2 hours ago
TU
Manager, Major Initiatives
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Major Initiatives reports administratively to the Director of Strategic Planning and Operations and receives strategic direction from faculty and School leaders as appropriate…
Added 2 hours ago
Senior Consultant
Lightworks
Toronto, ON
Our team brings deep engineering expertise and first-hand knowledge of how organizations operate, distribute change at scale, and manage risk. We specialize in control plane engineering,…
Added 2 hours ago
Director of Finance
Lightworks
Toronto, ON
Our team brings deep engineering expertise and first-hand knowledge of how organizations operate, distribute change at scale, and manage risk. We specialize in control plane engineering,…
Added 2 hours ago
RB
Director Data Center Engineering
Royal Bank of Canada
Toronto, ON
- Full-time
The role is for Global Data Center engineering lead managing a high performing team of senior engineers responsible for all the networking technology running in the RBC’s global data…
Added 2 hours ago
AE
Director - Risk Management
American Express
Toronto, ON
- Full-time
The Director, Enterprise Risk Management, Amex Bank of Canada will report to the Vice President & Chief Risk Officer (CRO) of Amex Bank of Canada. The incumbent will lead a team of Risk…
Added 3 hours ago
R
Director EIAM Strategy &Technical Product Management (Global Security)
RBC
Toronto, ON · Vancouver, BC
- Full-time
…within a resourcing and bandwidth context that include IAM engineering, integration and application support, operations and program…
Added 3 hours ago
Director Supply Chain Management
Gibson Energy
AB · Calgary, AB
The Director, Supply Chain Management (SCM) provides strategic leadership for Gibson Energy’s supply chain function, encompassing category management, strategic sourcing, procurement,…
Added 3 hours ago
WH
Pastry Chef
Westmont Hospitality Group
Vancouver, BC
- $65,000 to $75,000 CAD / year
…experienced Pastry Chef to oversee pastry production, baking operations and dessert menu development across our restaurant portfolio at Parq Casino! If you have a strong background in…
Added 4 hours ago
EC
Director of Preconstruction
Envy Consulting Group
Woodstock, ON
- $225,000 to $275,000 CAD / year
- Full-time
Chief Estimator / Director of Preconstruction
Added 4 hours ago
BC
Program Integration Manager
Bantrel Co.
Toronto, ON
- Full-time
Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.
Added 4 hours ago
H
Leader of Finance
Hatfield
Vancouver, BC
- Part-time
Cash flow forecasting and monitoring cash flow to ensure the company has sufficient liquidity for operations and investments.
Added 4 hours ago
KL
Director of Engineering
Kanto Living
Langley (District), BC · Langley, BC
- Full-time
Kanto is looking for a Director of Engineering to lead the technical development of our growing product portfolio. This is a broad, hands-on leadership role, working closely with Product,…
Added 5 hours ago
N
Director, NPK Inventory & Warehouse Optimization
Nutrien
Calgary, AB
- Full-time
Bachelor's degree in Supply Chain Management, Business, Engineering, Operations, Logistics, or a related discipline.
Added 5 hours ago
MS
Consultant Conversion - Director, Infra Prod Mgmt & RE III
Morgan Stanley
Montreal, QC
- Full-time
This is a hands-on technical leadership role combining Site Reliability Engineering, observability, automation, incident and problem management, resilience engineering, and operational…
Added 5 hours ago
T
Trade Compliance Officer
Thales
Ottawa, ON
- Full-time
…compliance program for the Thales Canada, Defence and Security operations in Canada that is aligned with Group, Global Business Unit (GBU), Business Line (BL), and country specific…
Added 5 hours ago
FR
Senior Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Collaborate with the Regional Director to develop goals and communicate established goals
Added 5 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Collaborate with the Regional Director to develop goals and communicate established goals
Added 5 hours ago
UO
Manager, Major Initiatives
University of British Columbia
Vancouver, BC · UBCV | Gordon B. Shrum Building (SHRM)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Major Initiatives reports administratively to the Director of Strategic Planning and Operations and receives strategic direction from faculty and School leaders as appropriate…

Closed listing

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

About employer

More about this job

Responsibilities

Coordinate and monitor avionics RMA cases from opening through receipt, routing, follow-up, and closure, working with customers and internal teams to meet turnaround times and contractual and regulatory requirements. Track case status and performance indicators, escalate risks, validate repair deliverables, and contribute to improvements in RMA processes.

Requirements

The role calls for a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, along with experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should understand RMA and repair flows, traceability, quality documentation, and compliance, and have strong organizational and communication skills; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Operational Follow-Up
KPI Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
Attention to Detail

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Repair Lifecycle
Repair Turnaround Time
MRO
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Tracking
Root Cause Analysis
Continuous Improvement
Purchase Orders
Repair Reports
Customer Service
Cross-Functional Teams
WIP Management
Escalation Management
Rugged Embedded Computing

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