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Added 29 mins ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 59 mins ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
…and continuously improve it. You'll report directly to the Director, Global Tax & Customs, and be one of two people in trade compliance. That means real ownership, from product…
Added 1 hour ago
Director, Client Lifecycle Management and AML Compliance
GardaWorld
Toronto, ON
Working closely with AML leadership, Sales, Operations, Legal, Finance, IT, and other key stakeholders, the Director supports business growth while maintaining a strong and effective…
Added 1 hour ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
…to business partners, support groups, and Local and Regional Operations management on the interpretation, application and administration of various Collective Agreements, labour…
Added 2 hours ago
D
Cleaning Supervisor
Dexterra
Toronto, ON
- Up to $48,000 CAD / year
- Full-time
As a Cleaning Supervisor, reporting to the Account Director, you will supervise the cleaning and services of assigned buildings to maintain company and customer quality standards.
Added 2 hours ago
Director, Performance Marketing
Brex
Vancouver, BC
…software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service…
Added 3 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
Added 5 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
…residential portfolios. That's proof you can use with any facilities director on day…
Added 5 hours ago
R
Director, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The Director, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 5 hours ago
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Director, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
The Director, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 5 hours ago
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Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
The Account Director leads HRVST’s day-to-day operations and team. You’ll be the go-to for our Account Managers, designers and developers: supporting them through client challenges, keeping…
Added 6 hours ago
FH
Director, Clinical Operations (Community & Hospital)
Fraser Health
Surrey, BC
- Full-time
The Director, Clinical Operations provides leadership and direction on strategies, planning, design, implementation, delivery and assessment of assigned clinical department/service within…
Added 6 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 6 hours ago
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Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
…across BGIS Information Security, IT, Smart Buildings, building operations, technical teams, client stakeholders and third-party service…
Added 6 hours ago
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Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
We are looking for a Marketing Engineer & Director of AEO to own how our brand is discovered, understood, cited, and recommended across search engines, answer engines, AI assistants, and…
Added 7 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 8 hours ago
Director, Talent Acquisition and Employee Success
Tigera
Vancouver, BC
We are seeking an experienced, strategic, and hands-on Director of Talent Acquisition & Employee Success to lead our People Team.
Added 10 hours ago
TB
Accounts Payable Specialist
The Boulevard Club
Toronto, ON
- Full-time
…accurate financial records and effective day-to-day accounting…
Added 10 hours ago
CG
DIRECTOR, ENTERPRISE RISK MANAGEMENT AND INSURANCE | C.A.T. NORTH AMERICA
C.A.T. Global Inc.
Vaudreuil-Dorion, QC
- Full-time
The Director, Enterprise Risk Management and Insurance oversees the company’s enterprise risk management framework and insurance portfolio. The role ensures alignment between Operations,…
Added 11 hours ago
Director, Corporate Services and Finance
Elections Manitoba
Winnipeg, MB
As Director, you will balance day-to-day operations with strategic oversight across the various administrative and corporate functions for Elections Manitoba as well as ensuring campaign…
Added 11 hours ago
AP
Associate Director, Commercial Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
The Associate Director, Commercial Data Operations leads the delivery and reliability of data that supports US Commercial decisions, operations, reporting and advanced analytics at Alexion,…
Added 12 hours ago
EC
Stage Manager - Hybrid
Encore Canada
Brampton, ON
- Part-time
…is not involved. The Stage Manager reports to the Associate Director of Event…
Added 12 hours ago
EC
Event Operations Manager- Edmonton Convention Center
Encore Canada
AB · Edmonton, AB
- Full-time
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the…
Added 13 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health.
Added 13 hours ago
SM
RQ00824 – Security Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…security controls. The successful candidate will support the Director, Cyber Security Defence & Resilience, in strengthening cyber security resilience across the Agency and the broader…

Closed listing

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

About employer

More about this job

Responsibilities

Coordinate and monitor avionics RMA cases from opening through receipt, routing, follow-up, and closure, working with customers and internal teams to meet turnaround times and contractual and regulatory requirements. Track case status and performance indicators, escalate risks, validate repair deliverables, and contribute to improvements in RMA processes.

Requirements

The role calls for a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, along with experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should understand RMA and repair flows, traceability, quality documentation, and compliance, and have strong organizational and communication skills; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Operational Follow-Up
KPI Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
Attention to Detail

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Repair Lifecycle
Repair Turnaround Time
MRO
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Tracking
Root Cause Analysis
Continuous Improvement
Purchase Orders
Repair Reports
Customer Service
Cross-Functional Teams
WIP Management
Escalation Management
Rugged Embedded Computing

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