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Added 20 mins ago
K
Access Control Technician
Kent
Fort Mckay 174, AB
- Full-time
Kent is looking for an Access Control Technician to work on site at Kearl near Fort McKay, Alberta. The role supports the safe and reliable operation of public address and general alarm…
Added 21 mins ago
TM
Medical Imaging Technician
TECHNOMED Medical Parts & Equipment(TEMPE)
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
TECHNOMED is seeking a motivated and technically skilled Medical Imaging Technician to join our growing technical team.
Added 21 mins ago
CM
Journeyperson Mobile Mechanics
Compass Minerals
Goderich, ON
- Full-time
Work collaboratively with Production, Engineering, Hoisting, Electrical, Mobile Maintenance, and Operations to support coordinated project execution and minimize disruption to mining…
Added 21 mins ago
IW
HVAC Commissioning Shop Technician
ICE Western Sales
Calgary, AB
- Full-time
Added 23 mins ago
L
Tool Calibration Technician (Quality)
Leesta
Pointe-Claire, QC
- Full-time
We are looking for a Tool Calibration Technician to join our quality team! Under the responsibility of the Quality manager, the incumbent will be responsible for establishing test and…
Added 23 mins ago
IW
HVAC Commissioning Shop Technician
Ice Western
AB · Calgary, Alberta
- Full-time
Added 23 mins ago
Service Technician
Eastlink
Halifax, NS
Eastlink is currently seeking a Service Technician to join our team in Halifax, NS. The successful candidate is required to reside in or be willing to relocate to this management area.
Added 52 mins ago
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Laboratory Assistant
SoTalent
Quebec, QC
- Full-time
…opportunities to develop skills and progress into a Laboratory Technician…
Added 1 hour ago
SS
electronics technician
Spectralab Scientific
Markham, ON
- Full-time
Added 1 hour ago
FH
Senior Business Analyst
Fraser Health
BC · Surrey, BC · Fraser Health, British Columbia
- Full-time
Bachelor's degree in Computer Science, Software Engineering or related Telecommunications or Audio-Visual Field(s)
Added 1 hour ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 2 hours ago
V
Technician II (Fermeuse, NL, CA)
Vestas
Fermeuse, NL
- Full-time
…committed to advancing energy solutions driven by innovation, engineering excellence, and real-world impact. Join us and be part of an industry that’s transforming how the world is powered,…
Added 2 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Read, interpret, and work from engineering drawings, blueprints, schematics, and hydraulic and pneumatic diagrams to determine correct assembly, installation, alignment, and testing…
Added 2 hours ago
HT
Manuf. Support Technician
Husky Technologies
Bolton, ON
- Full-time
Added 3 hours ago
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Technical Services Planning Technician
BRP
Valcourt, QC
- Full-time
We are looking for a Technical Services Planning Technician who will report to the Planning Team Lead. In this role, you will have a major impact on supporting the organization's growth and…
Added 3 hours ago
RS
NDT - RT2 Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
We are currently seeking a CGSB certified RT2 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Edmonton,…
Added 5 hours ago
NG
Mobile Maintenance Planner
New Gold Inc.
Kamloops, BC
- Full-time
…meeting 2-3 days in advance of the work to obtain & action technician feedback, assembly of all the work instructions, diagrams, schematics, tools list and everything that is required for…
Added 5 hours ago
VI
PCB Rework Technician – BGA & Micro-Soldering
V.U.nics Inc.
Concord, ON
- Full-time
We are seeking an experienced PCB Rework Technician with demonstrated expertise in BGA rework, fine-pitch component replacement, and precision micro-soldering.
Added 5 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
…provide the best product to our customers.” – Field Service…
Added 5 hours ago
Graphics Technician (Street Operations)
City of Vancouver
Vancouver, BC
The Graphics Technician is responsible for developing and revising various route maps for the Streets Operation Branch and the Traffic and Electrical Operations & Design Branch. The…
Added 5 hours ago
GT
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
- $26 CAD / hour
- Full-time
…fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar…
Added 6 hours ago
AH
Electronics Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Union: AUPE GSS Unit and Program: Facilities Maintenance and Engineering Primary Location: Peter Lougheed Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00…
Added 6 hours ago
IC
Reliability Technician- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
We’re actively searching for two (2) Reliability Technician to join the Côté Gold Mine team, with a start date to be determined, reporting to the Senior Maintenance Supervisor. This role…
Added 6 hours ago
EG
Geology Technican II
Equinox Gold Corp.
Geraldton, ON
- Full-time
We are seeking a Geological Technician to join our team. Reporting to the Manager, Exploration and Geology, the Geological Technician is responsible for playing an important role in the…
Added 6 hours ago
CC
crane service technician
Canadian Crane & Hoist Mfg. Ltd.
Barrie, ON
- Full-time

Closed listing

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

About employer

More about this job

Responsibilities

Coordinate and monitor avionics RMA cases from opening through receipt, routing, follow-up, and closure, working with customers and internal teams to meet turnaround times and contractual and regulatory requirements. Track case status and performance indicators, escalate risks, validate repair deliverables, and contribute to improvements in RMA processes.

Requirements

The role calls for a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, along with experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should understand RMA and repair flows, traceability, quality documentation, and compliance, and have strong organizational and communication skills; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Operational Follow-Up
KPI Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
Attention to Detail

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Repair Lifecycle
Repair Turnaround Time
MRO
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Tracking
Root Cause Analysis
Continuous Improvement
Purchase Orders
Repair Reports
Customer Service
Cross-Functional Teams
WIP Management
Escalation Management
Rugged Embedded Computing

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