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Added 1 min ago
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Software Engineer – Master’s New Grad / Bachelor’s + 2–3 Years Experience
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
You will report to the Technical Director, who is committed to mentoring junior team members and fostering an inclusive environment. The work setup is hybrid, requiring you to be in the…
Added 1 min ago
PI
Director of Quality
Promart Industrial
Sarnia, ON
- Full-time
This includes responsibility for our ISO 9001 quality management system, CSA N299.3 nuclear quality assurance program, CWB certified welding program, fabrication inspection activities,…
Added 1 min ago
SL
Director, Domain Enterprise Architect, Technology Modernization and Cloudification
Sun Life Québec
Montreal, QC
- Full-time
Reporting to the Assistant Vice President, Enterprise Architecture, Core Platforms, the Director, Domain Enterprise Architect, Technology Modernization and Cloudification leads the…
Added 17 mins ago
SG
Senior Director, Legal
Skeena Gold + Silver
Vancouver, BC
- Full-time
The Senior Director, Legal has responsibilities spanning commercial contracting, securities law, project financing, permitting, employment and labour relations, First Nations agreements and…
Added 17 mins ago
GD
Regional Director - Quebec & Atlantic Canada
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
Reporting to the National Sales Director, the Regional Director leads the performance of GARAGE and DYNAMITE stores across Quebec and Atlantic Canada. You will lead, coach, and mobilize a…
Added 17 mins ago
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Director, Client Services
Medallia
Toronto, ON
- Full-time
…multiplier" who owns team enablement, professional development, and program/project management…
Added 32 mins ago
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Clinical Supervisor
Surrey Place
Toronto, ON · Scarborough, ON
- Full-time
The TRE-ADD Program at Surrey Place is seeking a Clinical Supervisor. Reporting to the Director, TRE-ADD, you will provide clinical accountability for the development, delivery and…
Added 32 mins ago
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Interim Director, Technology GRC (Governance, Risk & Compliance)
Affinity
ON · Ontario, Canada
- Full-time
Added 32 mins ago
NP
Digital Marketing Coordinator
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Reporting to the Director, Sales, Marketing and Communications, the Digital Marketing Coordinator is responsible for combining the art of content strategy, management and web design to…
Added 32 mins ago
LW
director, facility management
Le Westin Montreal
Montreal, QC
- Full-time
Added 32 mins ago
TI
PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
Reporting to the Manager of PRO, the Program Coordinator plays a key role in developing and coordinating PRO program operations from candidate intake, selection and assessment. The Program…
Added 32 mins ago
OL
Education Coordinator
Oxford Learning Centres Inc.
Winnipeg, MB
- Full-time
…course, the students! You will work directly with the Centre Director as a key staff member with the following…
Added 32 mins ago
PA
Supervisor, Airworthiness
Porter Airlines Inc.
Toronto, ON
- Temporary
Manage the Minimum Equipment List (MEL) extension program and prepare Special Flight Permit (SFP) documentation for approval.
Added 47 mins ago
IP
Group Lead, Electrical
IPS-Integrated Project Services
Vaughan, ON
- Full-time
Work with the Regional Director of Design and Human Resources to recruit, retain, mentor, and develop engineering talent.
Added 1 hour ago
VG
Account Manager/Business Development & Marketing Consultant
VS Group
North Bay, ON
- Full-time
This is a dynamic, client-facing role working closely with the President, Vincent Shank, as well as the Marketing Director, to support and drive business development, client engagement, and…
Added 1 hour ago
VA
Director, Project Design
Vortex Aquatic Structures International
Pointe-Claire, QC
- Full-time
As Director, Project Design, you’ll elevate how we approach experience design, spatial storytelling, master planning, and design communication. You’ll establish methodologies and creative…
Added 1 hour ago
S
Receptionist (Maternity Leave Replacement)
Stingray
Montreal, QC
- Full-time
…position based at our Montreal office. In this role, you are the director of first impressions and a key player in our daily…
Added 1 hour ago
SS
Director of Care - RN
Sienna Senior Living
Minden Hills, ON · Bobcaygeon, ON
- Full-time
…environment where you will make a meaningful difference. As a Director of Care, you will lead a team of clinical professionals to build relationships with residents and their family…
Added 1 hour ago
O
Senior Manager Government Security (Hybrid - Canada - Kitchener Office)
Oracle
Kitchener, ON
- $81,700 to $131,700 CAD / year
- Full-time
The Government Security Program Manager is responsible for the security of Oracle’s information systems, personnel, and facilities for all Government of Canada Programmes and shall be the…
Added 1 hour ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
Reporting to the Director of Benefits, you will be responsible for providing support to the team regarding process improvements, testing, integrations, and projects.
Added 1 hour ago
Director, Child Intervention
Government of Alberta
Bonnyville, AB
The Director is a versatile role and can provide strategic leadership for a broad range of program areas such as child intervention, caregiver, contracts, workforce operations and other…
Added 1 hour ago
CH
Head of Grade 11, Senior School
Crofton House School
Vancouver, BC
- Full-time
…develops and refines the scope and sequence of the Ivy Compass program (north quadrant) for all grades. Within a grade, the Head of Grade supports and provides direction to grade-specific…
Added 1 hour ago
IW
Director HR Business Partner
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Director, HR Business Partner is a dynamic and strategic HR leader responsible for partnering with senior leaders to develop and deliver people strategies that enable business…
Added 1 hour ago
FS
Area Safety Manager
First Student
Toronto, ON · Scarborough, ON
- Full-time
…area operations while monitoring compliance with strategic and program objectives. Additionally, the ASM upholds adherence to federal, and provincial regulations, as well as company…
Added 1 hour ago
G
Estimator 2 - Buildings
Graham
Calgary, AB
- Full-time
Graham is recruiting an Estimator to support the Buildings Division. Reporting to the Estimating Director, the role supports or leads estimating efforts on higher‑complexity pursuits and…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate and monitor avionics RMA cases from opening through receipt, routing, follow-up, and closure, working with customers and internal teams to meet turnaround times and contractual and regulatory requirements. Track case status and performance indicators, escalate risks, validate repair deliverables, and contribute to improvements in RMA processes.

Requirements

The role calls for a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, along with experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should understand RMA and repair flows, traceability, quality documentation, and compliance, and have strong organizational and communication skills; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Operational Follow-Up
KPI Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
Attention to Detail

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Repair Lifecycle
Repair Turnaround Time
MRO
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Tracking
Root Cause Analysis
Continuous Improvement
Purchase Orders
Repair Reports
Customer Service
Cross-Functional Teams
WIP Management
Escalation Management
Rugged Embedded Computing

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