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Added 1 day ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a…
Added 2 days ago
CE
Project Sourcing: Canadian Drilling & Completion Contractor Needed – Pipeline & Well Tie-in Project (North Africa)
Canadian Energy Insight Inc.
Calgary, AB
- Full-time
…Montréal, QC, specializing in technical procurement, industrial MRO, and international sourcing for the oil & gas and energy…
Added 2 days ago
AC
Director of Avionics
Avmax Careers - Canada
Calgary, AB
- Full-time
Reporting to the Senior Director of Operations, Canada. The Director of Avionics leads the Avionics division through its managers and supervisors across shops, installations and line…
Added 2 days ago
Senior Manager, Maintenance and Technical Services
Sofina Foods Inc
Brampton, ON
Under the direction of the Director of Operations, the Senior Manager, Maintenance and Technical Services is responsible to manage the effective and proactive delivery of Maintenance and…
Added 2 days ago
Program Manager, Product Change and Development
Westerkirk
Calgary, AB · Mississauga, ON
The Program Manager, Product Change Management & Development reports to the Director, Product Planning and Improvement and will liaise with internal departments in the areas of Engineering,…
Added 3 days ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
…built on advanced models, and an applied research, experimental development, and innovation…
Added 4 days ago
Director, Product & Margin
Source Atlantic Ltd.
Rocky View No 44, AB · Saint John, NB · Dartmouth, NS · Rocky View County, AB
Reporting to the VP – Operations & Supply Chain, the Director, Product & Margin provides national leadership across Product Management, Pricing, Margin Management and Master Data. This…
Added 4 days ago
Category Specialist
WestJet Group
Calgary, AB
Reporting to the Director of Strategic Procurement, the Category Specialist supports sourcing and contracting, with a primary focus on Technical Operations and Fleet . Working closely with…
Added 6 days ago
AE
Director of Business Development - Agriculture and Industrial
Auto Electric Service
Regina, SK
- Full-time
We are looking for a Director of Business Development – Agriculture & Industrial who understands the Saskatchewan market, knows the needs of agriculture and industrial customers, and has…
Added 6 days ago
AE
Director of Business Development - Agriculture and Industrial
Auto Electric Service Ltd.
Regina, SK
- Full-time
We are looking for a Director of Business Development - Agriculture & Industrial who understands the Saskatchewan market, knows the needs of agriculture and industrial customers, and has…
Added 6 days ago
P&
Architecte principal national / Country Lead Architect
Pratt & Whitney
Longueuil, QC
- Full-time
Added 6 days ago
R
Architecte principal national / Country Lead Architect
RTX
Longueuil, QC
- Full-time
Added 6 days ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a…
Added 9 days ago
Accounts Receivable Specialist
Alterra Mountain Company
Kelowna, BC
Reporting to the Director of Finance, the Accounts Receivable Specialist is responsible for supporting the day-to-day accounts receivable function and ensuring accurate, timely financial…
Added 9 days ago
Production Manager
Westerkirk
Calgary, AB
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of…
Added 11 days ago
TL
Regional Sales Manager
Tenaquip Limitee
Mississauga, ON
- Full-time
Attain budgeted revenue expectations for the sales department set by the Director of Sales.
Added 11 days ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a…
Added 12 days ago
CS
Human Resources Director
Crane Supply - Canada's Premier PVF Distributor | Premier distributeur de PVF au Canada
Vaughan, ON
- Full-time
Reporting to the Vice-President & General Manager, the Director of Human Resources will be responsible for managing and supporting the full range of Human Resource functions for +/- 500…
Added 13 days ago
EH
Buyer
Ellos HR Solutions
Cambridge, ON
- Full-time
Support purchasing activities involving MRO materials, specialized tooling and other manufacturing requirements
Added 15 days ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
…built on advanced models, and an applied research, experimental development, and innovation…
Added 15 days ago
Senior Manager, Maintenance and Reliability Engineering
Sofina Foods Inc
Calgary, AB
Reporting to the Director, Operations, the Senior Manager, Maintenance and Technical Services, is responsible for managing the effective delivery of engineering services and maintenance…
Added 16 days ago
Supplier Quality Engineer
Westerkirk
Calgary, AB
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of…
Added 16 days ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a…
Added 16 days ago
Production Manager
Westerkirk
Calgary, AB
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of…
Added 16 days ago
PA
Intermediate Specialist, Enterprise Platforms - Operations
Porter Airlines Inc.
Toronto, ON
- Full-time
…passenger reaccommodation, flight operations and tracking, MRO and dispatcher support systems. This position ensures seamless integration, performance, and alignment of these systems with…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate and monitor avionics RMA cases from opening through closure, including intake, routing, prioritization, follow-up, and communication with customers and internal teams. Track case status and performance, escalate risks, ensure repair deliverables meet customer and regulatory requirements, and contribute to process improvements.

Requirements

Requires a technical bachelor's degree, a technician diploma with relevant experience, or an equivalent combination of education and experience, along with relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should have strong organizational and communication skills, knowledge of RMA and repair processes, traceability and compliance documentation, and ERP/MRP and office tools; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Repair Flow Management
Turnaround Time Management
KPI Tracking and Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
Attention to Detail

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
MRO
Repair Operations
RMA Lifecycle
Repair Flow
Turnaround Time
WIP Tracking
ERP
MRP
SAP
Microsoft Office
Traceability
Quality Documentation
Regulatory Compliance
FAA Part 145
FAA Part 21
KPI Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Corrective Actions
Customer Service
Cross-Functional Coordination
Contractual Requirements
Purchase Orders

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