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Added 24 mins ago
NC
Technical Services Technologist Trainee - North Bay
NAV CANADA
North Bay, ON
- Full-time
Become a member of the NAV CANADA Technical Services team. We offer career-long training on advanced equipment; a full range of opportunities as you gain experience; competitive salaries;…
Added 54 mins ago
TS
Kettle Coordinator - Temporary
The Salvation Army in Canada
North Vancouver, BC
- Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 1 hour ago
TS
Kettle Coordinator - Temporary
The Salvation Army Canada and Bermuda Territory
North Vancouver, BC
- Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 1 hour ago
A
Coordinator, QC QS4 (Contract Role)
Apotex
Toronto, ON · North York, ON
- $42,850 to $71,416 CAD / year
Coordinate ancillary activities for QC such as SOP and GMP training and act as IS Business Lead for QC.
Added 1 hour ago
AC
Menu and Compliance Coordinator
Aramark Canada
Mississauga, ON
- Contract
The Menu & Compliance Coordinator is responsible for maintaining the Complete Purchasing Services' corporate menu software (Resident Dining Solution). You will actively participate in menu…
Added 1 hour ago
AC
Parts & Operations Support Coordinator
A&H Custom Machine
Burlington, ON
- Full-time
We are seeking a Parts & Operations Support Coordinator to join our team in Burlington, Ontario. This position supports customer parts administration, inventory management, and logistics…
Added 1 hour ago
SR
Logistics Coordinator
Sunbelt Rentals, Inc.
Toronto, ON
- Full-time
As a Logistics Coordinator, you will oversee scheduling of deliveries, pickups, and yard service to ensure prompt receipt and delivery of equipment from/to customers, as well as supporting…
Added 2 hours ago
GT
Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE is seeking an Operations and Project Coordinator to join our team!
Added 2 hours ago
M
Elite Inforce Case Coordinator
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Exhibit excellent communication skills, both oral and written, and demonstrate proven customer service experience with the ability to interact effectively and professionally with all levels…
Added 2 hours ago
C
Team Coordinator
CarePartners
Waterloo, ON
- Full-time
CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team…
Added 3 hours ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Manage and provide direction, training, supervision, performance management and support to a team including Lineservice, Crew Chiefs, Supervisors, Quality Assurance Coordinator and Customer…
Added 3 hours ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Reporting to the Supply Chain Manager, the Supply Chain & Customer Service Coordinator is responsible for assisting in coordinating customer order fulfillment activities and providing…
Added 3 hours ago
FT
CAC097: Payroll & HRIS Coordinator
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- $49,842 to $77,878 CAD / year
- Full-time
Process all training requests for CCS, CIFFA, CITT, Dangerous Goods, Tuition Refund program, and other training initiatives.·
Added 3 hours ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
Added 4 hours ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Coordinates program or department submissions for regular events, such as the budgeting process, Accreditation and the participation of staff in mandatory training sessions
Added 4 hours ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Coordinates program or department submissions for regular events, such as the budgeting process, Accreditation and the participation of staff in mandatory training sessions
Added 4 hours ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
At Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry with…
Added 4 hours ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
At Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry with…
Added 4 hours ago
Payroll & Benefits Coordinator
Calgary Drop-In Centre (the DI)
Calgary, AB
Strong customer service skills with the ability to respond professionally and effectively to routine employee and leader inquiries.
Added 4 hours ago
CF
Program Coordinator, Client Services and Intake
Centre for Sexuality
Calgary, AB
- Full-time
Sexual well-being for all is at the core of what we do. We teach, we train, and we advocate to support healthy bodies, healthy relationships, and healthy communities. We provide education,…
Added 5 hours ago
KC
Instructor, Heavy Equipment Technician
Keyano College
Fort McMurray, AB
- Full-time
Develop/revise/update courses, including consulting with the Chair, Program Coordinator, faculty, advisory committees, and potential employers and students.
Added 5 hours ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
The Mental Health & Addictions Support Worker helps coordinate and deliver safe, person-centered, trauma-informed care to clients and provides support and education throughout their…
Added 5 hours ago
N
Coordinator, Leaves (Temporary)
Nutrien
Calgary, AB
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 5 hours ago
N
Coordinator, Leaves (Temporary)
Nutrien
Saskatoon, SK
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 5 hours ago
FE
Temp to Perm Service Technician
Forum Energy Technologies
Edmonton, AB
- Full-time
Under supervision, the Service Technician I completes tasks related to the cleaning, pressure testing and painting of radiators and oil coolers. Tasks may include repair and or assembly.…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate avionics RMA cases from opening through closure, including intake, routing, prioritization, follow-up, customer communication, and compliance with contractual and regulatory requirements. Track case status and performance indicators, escalate risks, validate repair deliverables, and contribute to improvements in repair-flow efficiency.

Requirements

The role calls for a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, and relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should have strong organizational and communication skills, knowledge of RMA processes and compliance documentation, ERP/MRP and Microsoft Office proficiency, and spoken and written French and English; SAP and FAA Part 145/Part 21 exposure are assets.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Repair Flow Management
Turnaround Time Management
KPI Tracking and Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Repair Lifecycle
MRO
Repair Turnaround Time
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Tracking
Status Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
Customer Service
Shop Floor Coordination
Repair Reports
Purchase Orders
French
English

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