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Added 6 mins ago
GC
Supervisor, Maintenance
Glencore Canada
Elkford, BC
- Full-time
Trade certification, technical diploma, or degree in a related field, or an equivalent combination of education and experience
Added 6 mins ago
GC
Engineer, Mechanical
Glencore Canada
Sparwood, BC
- $108,000 to $145,000 CAD / year
- Full-time
This is a great opportunity to join a team of hardworking professionals in a growing and technically advancing field. The technology we are using represents some of the most sophisticated…
Added 6 mins ago
M
Hardware, Technical Program Manager, Capture
Mecka
Richmond Hill, ON
- $180,000 to $200,000 CAD / year
- Full-time
Experience delivering technical programs that combine hardware, software, and field operations.
Added 6 mins ago
JH
Fire Protection Engineer (P.Eng) (GHL Consultants, a part of J.S. Held)
J.S. Held LLC
Calgary, AB
- Full-time
Participate in design workshops, AHJ meetings, site visits, field reviews, and construction-phase support activities.
Added 6 mins ago
TP
Fisheries Office Assistant
Trimark People Solutions
Alert Bay, BC
- Full-time
Maintains required financial, statistical and field records
Added 6 mins ago
ME
Training Coordinator
Morson Edge (Canada)
Pickering, ON
- $25 to $35 CAD / hour
- Contract
Provide technical support for training systems, computer-based training (CBT), and online learning activities, including requesting resets when required.
Added 7 mins ago
W
(CAN) Technician - HVAC/R
Walmart
Mississauga, ON
- Full-time
3. Leads field teams and mentors less-experienced Technicians and Apprentices on technical procedures and safety practices. Communicates effectively with customers to explain technical…
Added 7 mins ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brant, ON
As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding…
Added 7 mins ago
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
The Continuous Improvement Maintenance Specialist will provide technical support to the maintenance and production teams, driving continuous improvement (CI) initiatives across the…
Added 7 mins ago
AC
MEP Field Specialist
Accenture Construct
Toronto, ON
- Full-time
As an MEP Field Specialist, you will provide on-site expertise and support for the delivery of the client's project. Reporting to the MEP Project Manager, you will represent the client…
Added 7 mins ago
S
Testing Specialist
SynergyLoft
Vancouver, BC
- Contract
…These deployments satisfy business continuity requirements and support transformation aims. They will work seamlessly with LATAM team members to ensure testing is done across the…
Added 7 mins ago
NP
Category Supervisor
NFI Parts Inc
Winnipeg, MB
- Full-time
NFI Parts™ is North America's most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of…
Added 7 mins ago
E
Human Resources Business Partner - Eurofins Environment Testing Western Canada, Inc.
Eurofins
AB · Edmonton, AB
- Full-time
…certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly…
Added 7 mins ago
RC
Clean Energy Rotation Program (Entry-Level)
Renewable Careers
Calgary, AB
- $75,000 to $100,000 CAD / year
- Full-time
Engineering & Construction: technical design, contractor coordination and delivering projects in the field
Added 7 mins ago
WT
Java Fullstack developer
Wissen Technology
Calgary, AB
- Full-time
Graduate-level degree in computer science, engineering, or related technical field
Added 7 mins ago
O
Principal Client Success Manager
OpenText
Waterloo, ON
- Full-time
Build and maintain strong relationships with business, technical, and executive stakeholders across a portfolio of strategic enterprise clients.
Added 7 mins ago
AT
Program Manager – Aerospace Manufacturing
Avion Technologies, Inc.
Mississauga, ON
- Full-time
…specialize in manufacturing complex components that meet demanding technical, quality, and delivery…
Added 7 mins ago
HS
Senior Designer
Henry Schein Canada
Concord, ON
- $70,000 to $80,000 CAD / year
- Full-time
Bring together technical design, creativity and client collaboration as a Senior Designer with Henry Schein Canada. You’ll help transform medical and dental practice environments into…
Added 7 mins ago
RC
Renewable Energy Engineer (Entry-Level)
Renewable Careers
Toronto, ON
- $80,000 to $110,000 CAD / year
- Full-time
You will support engineering across our project pipeline, learning from experienced engineers while taking on real responsibility from the start. Your work will include:
Added 7 mins ago
SC
Développeur Java intermédiaire
SII Canada
Montreal, QC
- Full-time
Contribuer au support applicatif, à la résolution de problèmes, à l’optimisation des performances et aux initiatives d’amélioration continue.
Added 7 mins ago
BF
Senior Analyst, Financial Reporting
Bevo Farms Ltd
Langley (District), BC · Langley, BC
- $85,000 to $100,000 CAD / year
- Full-time
The ideal candidate brings strong technical accounting expertise, experience with internal controls and financial processes, and a hands-on approach to improving reporting accuracy and…
Added 7 mins ago
E(
Automated Visual Inspection & Instrumentation Specialist – Pharmaceutical Manufacturing
Efor (formerly PharmEng Technology)
Montreal, QC
- Full-time
…injectable products for hospitals in Canada and abroad. To support the growth of its Montreal production site, our client is looking for a technical expert to own its automated visual…
Added 21 mins ago
T
Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
…scientists and actuaries to propose and develop solutions to support our partners' strategies. The Underwriting Analytics team's mandate is to strengthen TDI's underwriting practice by…
Added 21 mins ago
MS
Software Developer II
Motorola Solutions
Vancouver, BC
- Full-time
…Intelligence is transforming the world, and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products…
Added 21 mins ago
Electronics Production Assembler I, II, or III [641]
D-Wave
Burnaby, BC
High school diploma or equivalent education and experience; post-secondary technical training in electronics, electrical, mechanical, or a related field is an asset.

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

Apply About employer

More about this job

Responsibilities

Coordinate avionics RMA cases from opening through closure, including intake, routing, prioritization, follow-up, customer communication, and compliance with contractual and regulatory requirements. Track case status and performance indicators, escalate risks, validate repair deliverables, and contribute to improvements in repair-flow efficiency.

Requirements

The role calls for a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, and relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should have strong organizational and communication skills, knowledge of RMA processes and compliance documentation, ERP/MRP and Microsoft Office proficiency, and spoken and written French and English; SAP and FAA Part 145/Part 21 exposure are assets.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Repair Flow Management
Turnaround Time Management
KPI Tracking and Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Repair Lifecycle
MRO
Repair Turnaround Time
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Tracking
Status Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
Customer Service
Shop Floor Coordination
Repair Reports
Purchase Orders
French
English

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