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Added 12 mins ago
SR
Senior Instrumentation and Controls Technician
Saskatchewan Research Council (SRC)
Saskatoon, SK
- Full-time
The Saskatchewan Research Council (SRC) is seeking a Senior Instrumentation and Controls Technician to support the installation, testing, commissioning, operation, and maintenance of…
Added 12 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Saint-Constant, QC
- Full-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 12 mins ago
W
(CAN) Technician - HVAC/R
Walmart
Mississauga, ON
- Full-time
…necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 12 mins ago
W
(CAN) Technician - General Maintenance
Walmart
Mississauga, ON
- Full-time
…required maintenance, ensuring beforehand that alternate driving support is arranged. Safely operates motor vehicles and ensures that the vehicle has all required documents. Checks fuel and…
Added 12 mins ago
Dispensing Technician
Duha Color Services
Winnipeg, MB
Growth Opportunities: We believe in developing our employees’ skills and providing room for advancement. Join us, and we’ll support you to help you reach your full potential.
Added 12 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 13 mins ago
TS
Housekeeper
The Salvation Army in Canada
Windsor, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 27 mins ago
TS
Housekeeper
The Salvation Army Canada and Bermuda Territory
Windsor, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 42 mins ago
BT
Daily Shift Manager - Full Time Temporary
BC Transit
Victoria, BC
- Full-time
You are a Certified Tradesman or have education as a Maintenance Technician/Technologist with a keen understanding of maintenance/mechanical practices.
Added 42 mins ago
Research Technician III
Winnipeg Regional Health Authority
Winnipeg, MB
We are hiring a Research Technician III to support the Manitoba Ovarian Biobank Program (MOBP) within the Manitoba Tumour Bank (MTB) at CancerCare Manitoba. This position plays a key role…
Added 42 mins ago
CO
Temporary Planning Clerk
County of Grande Prairie
Clairmont, AB
- Full-time
…Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to routine administrative tasks, but possesses the skills, knowledge, and…
Added 42 mins ago
CO
Temporary Planning Clerk - 12 Month Contract
County of Grande Prairie
Clairmont, AB
- Full-time
…Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to routine administrative tasks, but possesses the skills, knowledge, and…
Added 42 mins ago
CG
Intermediate Integrated Logistics Support Specialist
Calian Group
Gatineau, QC
- Full-time
Calian is seeking an Intermediate Integrated Logistics Support Specialist to assist our client with the facilitation of their project.
Added 58 mins ago
Services Technician
Insight Enterprises, Inc.
Toronto, ON
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 1 hour ago
Lead Gas Fitter Installer
Right Time Group of Companies
Guelph, ON
Please note that this job description is intended to outline the general responsibilities and qualifications for the Technician positions. It is not an exhaustive list of all duties,…
Added 1 hour ago
HVAC Technician
Reliance Home Comfort
Edmonton, AB
By joining Reliance as a HVAC Technician, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 1 hour ago
MF
HVAC Service Technician
Merit for Apprenticeship
Kitchener, ON
- Full-time
Merit Ontario is committed to building Ontario's skilled trades workforce. We support construction employers through innovative workforce development solutions, including our Group Sponsor…
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
LC
Pharmacist - Full-Time (12 months contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Added 1 hour ago
PC
Pharmacy Assistant - Wembley, AB
PharmaChoice Canada
Canada
- Full-time
…Mondays and Thursdays. We are looking for a Pharmacy Assistant to support our pharmacists and help deliver friendly, reliable care to our patients. Occasional shifts at our sister…
Added 1 hour ago
PC
Pharmacist - Wembley, AB
PharmaChoice Canada
Canada
- Full-time
Supervise and support pharmacy technicians and assistants
Added 1 hour ago
B
Aircraft Structures Technician (C-17)
Boeing
Calgary, AB · Richmond, BC · Vancouver, BC · Winnipeg, MB · Trenton, NS · Mississauga, ON · Ottawa, ON · Toronto, ON · Montreal, QC · CAN - CFB Trenton, Canada
- Full-time
…looking for a highly skilled and experienced Aircraft Structures Technician, working out of the CFB Trenton, ON to support Canada Operational & Intermediate (O&I) Level Maintenance…
Added 1 hour ago
E
Consultant, Hydrologist
ERM
Smithers, BC
- $73,100 to $94,300 CAD / year
- Full-time
Step into a role where your analytical mindset, field skills, and passion for water science directly support environmental stewardship across Western Canada. As a Consultant, Hydrologist…
Added 2 hours ago
Emergency Apparatus Technician
The City of Red Deer
Red Deer, AB
The Emergency Vehicle Technician – Heavy Duty Mechanic plays a pivotal role in ensuring the operational readiness of emergency vehicles, including but not limited to fire trucks, ambulances…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate avionics RMA cases from opening through closure, including intake, routing, prioritization, follow-up, customer communication, and compliance with contractual and regulatory requirements. Track case status and performance indicators, escalate risks, validate repair deliverables, and contribute to improvements in repair-flow efficiency.

Requirements

The role calls for a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, and relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Candidates should have strong organizational and communication skills, knowledge of RMA processes and compliance documentation, ERP/MRP and Microsoft Office proficiency, and spoken and written French and English; SAP and FAA Part 145/Part 21 exposure are assets.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Repair Flow Management
Turnaround Time Management
KPI Tracking and Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Repair Lifecycle
MRO
Repair Turnaround Time
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Tracking
Status Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
Customer Service
Shop Floor Coordination
Repair Reports
Purchase Orders
French
English

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