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Added 6 mins ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
Systemex Industries Conseils (SIC) is seeking an experienced Director of Operations to oversee workforce managem
Added 3 hours ago
AL
Director of Operations
AlgoEdge Labs
Niagara Falls, ON
- Full-time
The business is planned to roughly double its revenue in 2027. The General Manager owns the P&L, customers, sales and engineering. The Director of Operations owns everything between order…
Added 4 hours ago
S
Chief Operating Officer
Storibot.ai
Calgary, AB
- Full-time
…takes to operate in both markets. You read a P&L the way a director reads a script. You are at home in a founder-led company where the vision moves fast and your job is to make it land. You…
Added 5 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Supports the Marketing Director/TA Head with the development of the forecasts and data to support performance updates in conjunction wi
Added 5 hours ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, and working closely with all programs in relevant faculties and departments, the Co-op Coordinator will support the strategic direction and promote the…
Added 5 hours ago
UO
Development Officer
University of Victoria
Victoria, BC
- Full-time
Jointly reporting to the hiring Associate Director of Faculty Development, and to the Dean or unit head of an assigned portfolio, or a Senior Development Officer (SDO) if in place, the…
Added 5 hours ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.
Added 5 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Supervisor: Director of Global Supply Chain, and Truro Operations
Added 6 hours ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
We’re recruiting a Commercial Insurance Director for a well-established and growing insurance organization in the Greater Toronto Area.
Added 6 hours ago
C
Temporary Sales Support Associate
Coach
Markham, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 6 hours ago
C
Sales Associate II
Coach
Toronto, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 6 hours ago
J
Principal Director - Business Insurance (P&C)
JobsMedia.io
Montreal, QC
- Full-time
…some of the best training programs in brokerage, service, and…
Added 6 hours ago
SP
Senior Digital Designer, Marketing
Stormtech Performance Apparel
Markham, ON
- Full-time
We value teamwork, integrity, accountability, adaptability, and the drive to improve continuously. Our approach to sales, service and distribution focuses on providing a simple and trusted…
Added 7 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Empower Simcoe is searching for a bold, visionary Director Digital Solutions & Business Growth to drive our digital revolution! In this high-impact role, you will spearhead our innovation…
Added 7 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
You will work across Sales, Partnerships, Product, Marketing, Customer Success, Legal and Finance, each with its own priorities. The role reports to the Director of Sales Enablement.
Added 10 hours ago
Director, Offensive Security
Varicent
Toronto, ON
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market - we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower…
Added 11 hours ago
LN
Sales Coordinator
Le Nouvel Hôtel Montréal
Montreal, QC
- Contract
Under the authority of the Sales Director, and General Manager, the Sales Coordinator – Tour & Travel Segment main function is to assist the Sales Department.
Added 11 hours ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 11 hours ago
Senior AI Applied Value Architect
Celonis
Canada
…and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic…
Added 11 hours ago
Applied AI Value Architect
Celonis
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…and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic…
Added 11 hours ago
CH
Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
As our Director of Sales and Catering, you will be the driving force behind the strategic planning and execution of sales and catering initiatives across our three independent, boutique…
Added 12 hours ago
W
Medical Tourism Agents
WaldisPay
Toronto, ON
- Contract
This is an opportunity to help build a new international healthcare marketplace from the ground up, with potential advancement into Country Manager or Regional Director positions.
Added 13 hours ago
M
Senior Director, Retail Operations - Quebec
MEC
Montreal, QC
- Full-time
…owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and…
Added 13 hours ago
X
Director SMB Digital Growth - B2B Payments
Xe.com
Canada
- Full-time
…lifecycle engine. Combining Account-Based Marketing (ABM), digital sales leadership, funnel optimization, and modern go-to-market (GTM) technologies, you will drive scalable customer…
Added 15 hours ago
NB
SME Account Manager, Business Flex
National Bank of Canada
Saskatoon, SK
- Full-time
Reporting to the Senior Director, Business Flex, you work with a team of 150 experts on a daily basis. 37.5-hour full-time position per week. The selected candidate will work in hybrid mode…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate avionics return material authorization cases from opening through receipt, routing, follow-up, and closure, while aligning priorities and repair turnaround times with internal teams. Track case status and performance, communicate with customers and stakeholders, escalate risks, ensure contractual and regulatory compliance, and contribute to process improvements.

Requirements

Candidates should have a technical bachelor's degree, a technician diploma with relevant experience, or an equivalent combination of education and experience, along with relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Strong organizational, communication, prioritization, and coordination skills are required, as is knowledge of RMA and repair flows, traceability, quality documentation, compliance, ERP/MRP systems, and Microsoft Office; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Operational Follow-Up
KPI Tracking and Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
SAP

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Projects
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Material Returns
Repair Lifecycle
MRO
Repair Turnaround Time
WIP Tracking
Case Management
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
ERP/MRP Systems
SAP
Microsoft Office
KPI Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
FAA Part 145
FAA Part 21
Customer Service
Cross-Functional Coordination
Repair Reports
Purchase Orders

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