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Added 51 mins ago
TS
Direct Support Worker – Warming Centre (Casual)
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as…
Added 4 hours ago
TS
Direct Support Worker – Warming Centre (Casual)
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 4 hours ago
Transit Revenue Contract Coordinator
City of Edmonton
AB
…transportation operates smoothly and sustainably? Edmonton Transit Service (ETS) is looking for a dedicated Transit Revenue Contract Coordinator to oversee key revenue-generating and…
Added 4 hours ago
OA
Service Drive-Thru Coordinator
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
We are seeking well-organized, customer service-oriented individuals to work in our service drive-thru as a customer service representative in one of Canada’s most progressive automotive…
Added 4 hours ago
CO
Coordinator, Special Projects
City of Brampton
Brampton, ON
- Full-time
Reporting to the Senior Manager, Community Safety & Well Being, the Coordinator will be responsible for on-site engagement, coordination, data collection, and risk identification at…
Added 4 hours ago
CO
Aquatic Supervisor Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Part-time
Reporting to the Aquatic Coordinator, the Aquatic Supervisor will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage,…
Added 5 hours ago
UO
Senior Instructor, Clinical Simulation Laboratory, Nursing
University of Ottawa
Ottawa, ON
- Part-time
Coordination of laboratory experiences: In collaboration with the lab Manager and the lab Coordinator, coordinates the delivery of activities related to the labs for which she/he is…
Added 5 hours ago
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Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…research studies. The EndoCARES MUHC clinic is a subspecialty service for complex, multi-organ endometriosis and serves to offer not only a multidisciplinary approach to the condition, but…
Added 5 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Minimum four (4) weeks of paid annual vacation days, increasing with years of service
Added 8 hours ago
YM
Treatment Coordinator
York Mills Orthodontics
Toronto, ON
- Full-time
Role Description The Treatment Coordinator is a full-time, on-site role based at our Toronto, ON practice. This role is responsible for guiding patients through their orthodontic treatment…
Added 8 hours ago
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Field Technical Lead - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. Our company is built upon a solid foundation of 10 Values and Beliefs…
Added 8 hours ago
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Service Coordinator - Security Systems
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
Added 8 hours ago
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Facilities Building Operator - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering…
Added 8 hours ago
C
Senior Business Services Coordinator
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary, AB location. The Business Services Coordinator will contribute to…
Added 8 hours ago
C
Project Administrator - Capital Projects
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
Convergint is looking for a team-oriented, results-driven, Project Coordinator to join our amazing Capital Projects team in our Halifax location. As the Project Coordinator, you will be…
Added 8 hours ago
CF
Customer Care Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Customer Care Coordinator will plan, organize and coordinate delivery of intake and front-line support, assess client needs, providing emotional support, information, assistance, and…
Added 9 hours ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to…
Added 9 hours ago
TC
Retail Customer Service Coordinator Full Time Winners/Homesense- Penticton Mall
TJX Canada – Winners, Marshalls, HomeSense
Penticton, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 9 hours ago
CE
Sales + Rental Coordinator
Cropac Equipment Inc
Abbotsford, BC
- Full-time
Cropac Equipment Inc. is looking for an organized and detail-oriented Sales & Rental Coordinator to join our Abbotsford team.
Added 9 hours ago
Operations Coordinator, Campus Operations
University of Saskatchewan
Saskatoon, SK
The Facilities team is comprised of over 300 trades personnel and service workers that provide trusted services and stewardship in support of teaching, learning, and discovery. This team is…
Added 10 hours ago
Coordinator, Rental Experience
YMCA of Lethbridge
Lethbridge, AB
The Coordinator, Rental Experience serves the mission of the YMCA of Lethbridge by supporting the operations of the Member Experience team, including membership and rentals. The main goals…
Added 10 hours ago
SS
Rental Coordinator
Sunbelt Solomon
New Westminster, BC
- Full-time
The Rental Coordinator is an onsite position, Monday through Friday from 8:00 a.m. to 4:30 p.m., responsible for supporting the Trinity Power Inside Sales and Project Management teams. This…
Added 10 hours ago
NL
Aftermarket Parts Coordinator
NET LIP
Vaughan, ON
- Full-time
The Aftermarket Parts Coordinator follows a structured workflow to manage customer inquiries, quotes, and orders effectively. This process includes steps such as receiving RFQs, processing…
Added 10 hours ago
SE
Order Fulfillment Coordinator
SWTCH Energy Inc.
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
SWTCH is seeking an Order Fulfillment Coordinator to make sure every Canadian customer order ships accurately and on time. Reporting to the Head of Supply Chain and working day to day with…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate avionics return material authorization cases from opening through receipt, routing, follow-up, and closure, while aligning priorities and repair turnaround times with internal teams. Track case status and performance, communicate with customers and stakeholders, escalate risks, ensure contractual and regulatory compliance, and contribute to process improvements.

Requirements

Candidates should have a technical bachelor's degree, a technician diploma with relevant experience, or an equivalent combination of education and experience, along with relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Strong organizational, communication, prioritization, and coordination skills are required, as is knowledge of RMA and repair flows, traceability, quality documentation, compliance, ERP/MRP systems, and Microsoft Office; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Operational Follow-Up
KPI Tracking and Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
SAP

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Projects
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Material Returns
Repair Lifecycle
MRO
Repair Turnaround Time
WIP Tracking
Case Management
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
ERP/MRP Systems
SAP
Microsoft Office
KPI Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
FAA Part 145
FAA Part 21
Customer Service
Cross-Functional Coordination
Repair Reports
Purchase Orders

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