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Added 1 hour ago
OD
Library Technician - 40% Term (External Posting - for ESP Casuals/Terms)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
Under the direction of the Principal or designate, the Library Technician will provide technical and public services and perform other duties related to library operations such as organize,…
Added 2 hours ago
CT
Soldering Technician – Guelph, ON Canada
Connect Tech Inc.
Guelph, ON
- Full-time
As a Soldering Technician, you will work closely with our manufacturing and support teams to perform intricate assembly or modification soldering to printed circuit boards. Perform assembly…
Added 2 hours ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Mississauga, ON
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 5 hours ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.
Added 5 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 6 hours ago
Maintenance Technician
Canad Inns
Winnipeg, MB
We are seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for maintaining and repairing various equipment and systems within our…
Added 10 hours ago
CM
Library Technician: Cataloging & Acquisitions (Prince Rupert)
Coast Mountain College
Prince Rupert, BC
- Full-time
Coast Mountain College (CMTN), Prince Rupert campus, invites applications for a full-time Library Technician – Cataloging & Acquisitions commencing as soon as possible for 35 hours per…
Added 10 hours ago
AA
Warehouse Officer – Fixed-Term Contract, Fly In Fly Out – Gahcho Kué Mine, Northwest Territories
Anglo American / De Beers Group
NT · Gahcho Kué Mine, Northwest Territories
- Contract
Advanced proficiency in SAP and inventory management systems;
Added 10 hours ago
Instrumentation Technician
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Under general supervision, the Instrumentation Technician performs skilled journeyperson level work. Work involves preventative and corrective maintenance, inspections, modifications, and…
Added 11 hours ago
BV
Industrial Millwright
BVR Veterinary Supplies Ltd
AB · Calgary, AB
- Full-time
The Equipment Technician is responsible for supporting the installation, operation, maintenance, troubleshooting, and repair of production, laboratory, and facility equipment. This position…
Added 11 hours ago
Vibration Technician
Lakeside Controls
Thunder Bay, ON
…that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued…
Added 12 hours ago
Technician, Combustion Services - Intermediate
Lakeside Controls
Hamilton, ON
…that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued…
Added 15 hours ago
Air Attack Officer
Natural Resources and Indigenous Futures
Winnipeg, MB
Experience using VHF, P25, or other emergency response radio communication systems.
Added 15 hours ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting,…
Added 15 hours ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and West
York Catholic District School Board
Aurora, ON
- Temporary
Support specific programs in language (e.g., augmentative and alternative communication systems), social - emotional learning (e.g., self-regulation), and behaviour (e.g., safety) as…
Added 15 hours ago
SA
Maintenance Technician
Sealed Air Corporation
Brampton, ON
- Full-time
Calibrations and adjustments on various types of devices and production control systems.
Added 15 hours ago
V
Maintenance Technician - Industrial Electrician
Vale
Canada
- Full-time
We are currently seeking a Maintenance Technician – Industrial Electrician to join our Utilities Maintenance Team in Voisey’s Bay, Labrador, a fly-in fly-out operation.
Added 16 hours ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 16 hours ago
L
Ideal Can inc. This link will open in a new window is hiring Mechanical Engineering Technician with LMIA
LMIA.CA
Quebec, QC
- Full-time
…will be ready to extend an offer to a foreign worker once the application is…
Added 16 hours ago
L
Ken Knapp Ford Sales Ltd is hiring Automotive Service Technician with LMIA
LMIA.CA
ON · Ontario, Canada
- Full-time
Ken Knapp Ford Sales Ltd has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application is approved.
Added 16 hours ago
CC
Instructor-Renovation & Construction Technician-Mississauga
CIMT COLLEGE
Mississauga, ON
- $25 to $30 CAD / hour
- Full-time
CIMT College is looking for someone to teach the Renovation and Construction Technician program. This program is registered with the Ministry of Colleges and Universities. The successful…
Added 17 hours ago
DU
Telemetry Technician
Dalhousie University
Halifax, NS
- Full-time
Design mooring systems to ensure safe and effective receiver placement. Retrieve data from acoustic receivers and upload to the OTN database. Work with the OTN data and project management…
Added 17 hours ago
BC
Service Advisor
Bigfoot Crane
Abbotsford, BC
- Full-time
…communication skills as well as an in-depth knowledge of and application of standards and regulations pertaining to our specific industry. Knowledge of industry Health and Safety…
Added 17 hours ago
GO
Air Attack Officer
Government of Manitoba
Winnipeg, MB
- Full-time
Experience using VHF, P25, or other emergency response radio communication systems.
Added 18 hours ago
CI
Stocktaking Counter
Calian in Space & Technology
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…materiel identification, inventory reconciliation support, barcode application, and related warehouse activities at DND…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate avionics return material authorization cases from opening through receipt, routing, follow-up, and closure, while aligning priorities and repair turnaround times with internal teams. Track case status and performance, communicate with customers and stakeholders, escalate risks, ensure contractual and regulatory compliance, and contribute to process improvements.

Requirements

Candidates should have a technical bachelor's degree, a technician diploma with relevant experience, or an equivalent combination of education and experience, along with relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment. Strong organizational, communication, prioritization, and coordination skills are required, as is knowledge of RMA and repair flows, traceability, quality documentation, compliance, ERP/MRP systems, and Microsoft Office; French and English proficiency is required.

Skills

RMA Coordination
Avionics Operations
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Management
Operational Follow-Up
KPI Tracking and Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
SAP

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Projects
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
Material Returns
Repair Lifecycle
MRO
Repair Turnaround Time
WIP Tracking
Case Management
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
ERP/MRP Systems
SAP
Microsoft Office
KPI Reporting
Escalation Management
Root Cause Analysis
Continuous Improvement
FAA Part 145
FAA Part 21
Customer Service
Cross-Functional Coordination
Repair Reports
Purchase Orders

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