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Added 59 mins ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a…
Added 59 mins ago
IR
Regional Manager, Facilities Management
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Reporting to the Regional Director, Capital Planning & Facilities Management, the Regional Manager of Facilities Management is responsible for overseeing the Facility Managers. The Regional…
Added 1 hour ago
S
Engineering Manager, Services
Slice
Canada
- Full-time
You will report to an Engineering Director and work with other managers and technical leaders to raise the standard across Slice Engineering.
Added 1 hour ago
SF
Legal Counsel
Soletanche Freyssinet
Burnaby, BC
- Full-time
Maintain corporate records for all legal entities: annual resolutions, filings, officer/director listings, and compliance with bylaws, group rules and local requirements.
Added 1 hour ago
V
Legal Counsel
VINCI
Burnaby, BC
- Full-time
Maintain corporate records for all legal entities: annual resolutions, filings, officer/director listings, and compliance with bylaws, group rules and local requirements.
Added 1 hour ago
NB
Quality Integrator
National Bank of Canada
Montreal, QC
- Full-time
Promote the use of generative artificial intelligence and tools such as Microsoft Copilot to enhance quality engineering, testing, and delivery practices.
Added 1 hour ago
S
Senior Internal Auditor - Accounting and Operations
Solmax
Longueuil, QC
- Full-time
Global Director, Internal Audit, you will contribute to developing a dynamic, risk-based internal audit plan,
Added 3 hours ago
B
Leader, Operations
Bombardier
Dorval, QC
- Full-time
As a Leader, Operations at Bombardier, reporting to the Operations Director, you are responsible for managing unionized employees. Your role requires acting as a coach and a communicator.
Added 5 hours ago
SQ
Senior Consultant, Strategy, Sunlife Health
Sunlife Québec
Montreal, QC
- Full-time
…ultimately to the President of Sunlife Canada. You'll report to the Director, Strategy, who will act as your coach and thought partner, and work closely with peers across Sunlife Health…
Added 5 hours ago
B
Electrical Building Engineer
BPA
Montreal, QC
- Full-time
Join a strong and established building electrical engineering team of more than 50 professionals based in Montréal. You will be joining the team led by Marie- Pier Ste-Croix Marquis,…
Added 6 hours ago
C
Senior Manager, Safety Management System & Safety Culture-EN
CAE
Montreal, QC
- Full-time
Advise the Director Global Safety on SMS strategy, system maturity, emerging industry practices, and safety governance improvements.
Added 6 hours ago
Quality Improvement Consultant
Health Sciences North
Sudbury, ON
Under the general direction of the Director, Quality and Patient Relations.
Added 6 hours ago
Quality Improvement Consultant
Health Sciences North
Sudbury, ON
Under the general direction of the Director, Quality and Patient Relations.
Added 6 hours ago
Regional Manager, Facilities Management
Winnipeg Regional Health Authority
Selkirk, MB
Reporting to the Regional Director, Capital Planning & Facilities Management, the Regional Manager of Facilities Management is responsible for overseeing the Facility Managers. The Regional…
Added 7 hours ago
TU
Energy Conservation Engineer
The University of British Columbia
Vancouver, BC
- $9,599.75 to $14,385.5 CAD / month
- Full-time
Conducting peer reviews of energy system design, engineering drawings, specifications and other technical work completed by external contractors;
Added 8 hours ago
TW
Generative AI Lead
Terribly Wonderful
Toronto, ON
- Full-time
…support world-class visual storytelling.Working closely with the Director, and project leadership, the Senior / Lead Generative AI Artist will establish best practices for AI-assisted…
Added 8 hours ago
L
Legal Director
Lumentis
Innisfil, ON
- Full-time
…systems for leading automakers. Lumentis integrates optical engineering, electronics, and software to develop LED, adaptive, and dynamic lighting from concept through series production.…
Added 8 hours ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
Reports to: Director, SCM Materials & Logistics, Pacific Link
Added 8 hours ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…ultimately to the President of Sunlife Canada. You'll report to the Director, Strategy, who will act as your coach and thought partner, and work closely with peers across Sunlife Health…
Added 8 hours ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…ultimately to the President of Sunlife Canada. You'll report to the Director, Strategy, who will act as your coach and thought partner, and work closely with peers across Sunlife Health…
Added 8 hours ago
A
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 10 hours ago
M
Director, Sales
Microsoft
Toronto, ON
- Full-time
As a Director, Sales, you will drive transformation propelling both Microsoft and our clients towards achieving business outcomes. You will lead a team of sellers to execute Go to Market…
Added 10 hours ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
Added 10 hours ago
YH
Project Director - Whitehorse General Hospital Expansion Planning - Term Full Time
Yukon Hospital
Whitehorse, YT
- Full-time
Reporting to the Executive Director, Corporate Services, the position directs the project from planning into design and construction, working closely with clinical and operational leaders,…
Added 10 hours ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
We are seeking an experienced Director, FinOps (Cloud Financial Management) to build, lead, and mature an enterprise FinOps program focused on delivering measurable and sustainable cloud…

Kontron Europe

RMA Coordinator

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.

Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.

To get a taste of the work environment at Kontron Canada, watch the following video in French: https://www.youtube.com/watch?v=0dY0VkPs39o

Job Purpose

AN OVERVIEW OF THE CHALLENGES AHEAD:

Under the supervision of the RMA Director, the RMA Coordinator is responsible for coordinating and monitoring the complete avionics material return lifecycle (RMA). He/ She acts as a central point between customers, internal and external functions to ensure an efficient flow that is compliant and aligned with contractual and regulatory commitments.

Key Responsibilities

RMA lifecycle coordination: Coordinate all activities related to avionics RMAs, including case opening, receiving, sorting, internal routing, follow-up, and closure;
Operational follow-up and visibility: Ensure daily follow-up of RMA cases (WIP, status, bottlenecks, priorities, delays) and maintain clear visibility for all stakeholders;
Planning and prioritization: Plan and prioritize RMA cases in collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized flow;
Communication and cross-functional coordination: Act as the primary point of contact for RMA cases and ensure effective communication with internal teams, as well as with customers;
Reports and performance indicators: Produce periodic status reports, track key performance indicators (KPIs), and promptly flag critical cases requiring escalation;
Escalation Management: Identify at-risk situations (delays, quality or technical issues) and ensure proper follow-up until resolution;
Continuous Improvement: Participate in continuous improvement initiatives by identifying root causes of delays or inefficiencies and proposing corrective actions;
Deliverables compliance: Validate that work performed matches the customer request, follow up on required POs, and approve repair reports against regulatory and contractual requirements;
Other Related Duties: Perform any other related tasks as required.

You Will Impress Us If You Have

Education: Technical bachelor’s degree or technician diploma with relevant experience, or any equivalent combination of education and experience;
Specialization / Training: Avionics or regulated industrial environments;
Experience: Relevant experience in planning, RMA coordination, avionics operations, MRO, or a similar regulated environment;
Profile: Strong organizational, coordination, and communication skills, high level of attention to detail, autonomy, and prioritization ability, proven ability to work effectively with cross‑functional teams, comfortable managing multiple files in a fast‑paced environment;
Knowledge: RMA processes and repair flows, traceability, quality documentation, and compliance requirements, use of ERP/MRP systems and office tools (Microsoft Office);
Assets: Specialization/training in avionics or repair operations (MRO), knowledge of SAP (ERP), exposure to regulated environments (FAA Part 145 / Part 21);
Languages: Proficiency in French and English (spoken and written). English is required for communication with our international customers.

How About An Exceptional Work Environment Including

A competitive salary;
A generous vacation policy and a large number of personal days;
An advantageous collective insurance program, including telemedecine;
A collective RRSP program in which Kontron Canada contributes;
Good balance between work-family-personal life;
Social and sports activities, including access to a volleyball and soccer field;
Various training for your professional development;
A stimulating career path in various sectors of activity;
Dedicated days for individual and team innovation projects;
A modern facility with state of the art equipment;
And much more…

By submitting a resume, the candidate acknowledges that Kontron will have access to the personal information contained therein and that Kontron may share this personal information in accordance with the Policy regarding the management of personal information published at https://www.kontron.com/en/terms-and-conditions for the purposes of evaluating his(her) application.

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More about this job

Responsibilities

Coordinate avionics RMA cases from opening through closure, including receiving, routing, prioritization, stakeholder communication, and monitoring repair turnaround times. Track performance and escalations, ensure repair deliverables meet customer, contractual, and regulatory requirements, and contribute to process improvements.

Requirements

The role seeks a technical bachelor's degree or technician diploma with relevant experience, or an equivalent combination, along with experience in RMA coordination, planning, avionics operations, MRO, or a similar regulated environment. Candidates should have strong organizational and communication skills, knowledge of repair flows, traceability, quality documentation, and compliance, proficiency with ERP/MRP and office tools, and spoken and written French and English.

Skills

RMA Coordination
Avionics Operations
Repair Flow Management
Planning and Prioritization
Cross-Functional Coordination
Customer Communication
Case Tracking
KPI Reporting
Escalation Management
Continuous Improvement
Root Cause Analysis
Quality Documentation
Regulatory Compliance
ERP/MRP Systems
Microsoft Office
SAP

Benefits

Competitive Salary
Generous Vacation Policy
Personal Days
Collective Insurance Program
Telemedicine
Collective RRSP Program
Work-Life Balance
Social and Sports Activities
Professional Development Training
Career Development Opportunities
Innovation Project Days
Modern Facility and Equipment

Visa sponsorship

Not detected in the job text

Keywords

RMA
Avionics
MRO
Repair Operations
Repair Turnaround Time
ERP
MRP
SAP
Microsoft Office
FAA Part 145
FAA Part 21
Traceability
Quality Documentation
Regulatory Compliance
Contractual Requirements
KPI Reporting
Root Cause Analysis
Continuous Improvement
Customer Service
Cross-Functional Teams
Case Management
Work in Progress
Escalation Management
Planning
Prioritization
Avionics Material Returns

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