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Added 3 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 mins ago
DN
Production Associate
DLF North America
Surrey, BC
- Full-time
Report quality issues to the Production Supervsisor or Warehouse Manager as needed.
Added 3 mins ago
P
Technical Buyer & Rental Specialist - Events & Shows
PixMob
Montreal, QC
- Full-time
As a Technical Buyer & Rental Specialist (internal title: Technical Purchasing, Rental & Inventory Manager), you will be the operational backbone responsible for equipment procurement and…
Added 18 mins ago
IE
Shipper
Industrial Electric Manufacturing
Surrey, BC
- $22 to $23 CAD / hour
Position Summary: The Shipper – Night Shift is responsible for pulling product released from production during the afternoon, documenting and packaging these units, and setting them into…
Added 18 mins ago
ND
Communications Specialist
Nch’ḵay̓ Development Corporation
West Vancouver, BC
- Full-time
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Added 32 mins ago
WG
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Trenton, ON
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Present the weekly schedule to the Maintenance Manager, maintenance leads, reliability engineers and the Maintenance Supervisor for final approval, then lock it in.
Added 32 mins ago
S
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Winnipeg, MB
- Full-time
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Added 33 mins ago
S
Production Supervisor II - Night
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- Full-time
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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- $18.04 CAD / hour
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…packaging. You will help ensure products meet company quality and production standards. You will report to the Production…
Added 33 mins ago
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Montreal, QC
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Added 33 mins ago
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Shipper
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Surrey, BC
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Added 33 mins ago
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Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $62,500 CAD / year
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…procurement documentation, working with Finance, Operations, Production and other teams, and communicating supplier delays or issues to relevant…
Added 47 mins ago
GE
Operations Supervisor - Afternoons
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Toronto, ON
- Full-time
Reporting directly to the Toronto Branch Manager or the site designate, the Operations Supervisor is responsible for the supervision of all operating and maintenance staff to assure safe…
Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Be responsible for the production of mechanical equipment layouts, models, and drawings in accordance with project requirements and under the supervision of the Lead Mechanical Engineer
Added 1 hour ago
IE
Operations Supervisor - Weekend Shift
Industrial Electric Manufacturing
Surrey, BC
- $38.46 to $55.3 CAD / hour
Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
Added 1 hour ago
AU
Feeder Folder
Alsco Uniforms
Saskatoon, SK
- Full-time
…packaging. You will help ensure products meet company quality and production standards. You will report to the Production…

Kotn

Store Manager, Toronto

Toronto, ON, Canada

Compensation: $52K - $72K · Full-time

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Applications open in a new tab.

Job details

Pay: Compensation: $52K - $72K
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 2+ years experience in a similar management role at a mid-volume, customer-centric retail environment
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Description

Kotn creates elevated everyday essentials, focusing on well-made, thoughtful clothing for daily life. The company believes that the garments people wear most often deserve the same care and consideration as special pieces, aiming to improve quality of life through design and production. Kotn is committed to responsible practices and long-term value for customers and communities. As a Certified B Corporation, the brand meets rigorous standards of social and environmental performance, accountability, and transparency. Candidates joining Kotn can expect a values-driven environment that prioritizes quality, sustainability, and customer experience.

What You’ll Be Working On:

Operations (25%)

Meet store sales targets and support profitability through cost and budget monitoring, strategic objective setting, and upholding customer experience standards
Perform managerial and administrative duties, including closing, opening, scheduling, time cards, expense tracking, and sales reporting
Work alongside Operations Lead to lead inventory management by implementing BOH standards, efficiently processing shipment (24 to floor), performing cycle counts, and optimizing stock room set-up and organization
Take initiative with ideating new processes to streamline operations and maximize efficiency in order to provide a better omni-channel customer experience

Team Management (25%)

Source strong candidates that align with Kotn’s values and ethos and execute hiring, onboarding and training of new employees
Support the learning and growth of team by providing feedback and coaching in order to consistently evaluate successes and opportunities and maintain strong team morale
Create a culture of accountability: set standards and implement best practices for the team as to strengthen efficiency, accuracy, and execution within all retail pillars
Communicate and collaborate with direct manager on identifying successes and rectifying opportunities within all retail pillars; demonstrating a commitment to continuous innovation

Visual Merchandising (25%)

Validate completion of window display installs and takedowns in alignment with corporate Campaign Direction
Hold Operations Lead accountable for merchandise presentation and maintenance to represent brand vision and maximize revenue in accordance to visual guidelines
Maintain physical store cleanliness and organization to provide a safe and comfortable shopping environment
Consistently validate product performance including successes and opportunities for style placement in order to promote strong sell-through
Monitor product levels and make product requests and recommendations as required to ensure the right product, is in the right place, at the right quantity

Customer Experience & Service (25%)

Customer-facing everyday: provide best-in-class customer experience to all customers; fielding questions and providing upbeat, customized experience
Work with the Community Lead to build and maintain relationships with customers, neighbours, and our communities through building clientele and hosting brand propelling events/activations
Support and promote all streams of service provided by Kotn including but not limited to wholesale opportunities and omni-services from a retail level
Process cash operations with efficiency and accuracy by capturing customer opt-in to leverage for future marketing opportunities and to finalize the in-store experience loop
Resolve CEOs in a timely manner by going above and beyond to ensure a consistently great experience and satisfactory resolution to all customer interactions

What You’ll Bring:

Integrity

Be the face of the brand: maintain authenticity, live and communicate the Kotn values and ethos

Communication

Demonstrate awareness by adjusting language and terminology, both written and verbally, for intended audience to clearly convey ideas and address opportunities

Adaptability

Identify areas for improvement and optimistically acclimate to environments of change whether through process, industry or organizationally

Collaboration

Foster an environment that supports transparency and cooperation among others with the ability to demonstrate success in getting team members to learn and work together effectively

Additional Requirements:

2+ years experience in a similar management role at a mid-volume, customer-centric retail environment
Exceptional communicator, both verbally and written
Ability to take ownership and accountability
Availability to work weekends
Must have knowledge of Microsoft Excel and Google Suite

Compensation: $52K - $72K

Apply About employer

More about this job

Responsibilities

Manage store operations, sales performance, inventory, staffing, and visual merchandising while maintaining Kotn’s brand standards. Deliver excellent customer service, develop the retail team, and build relationships with customers and the local community.

Requirements

Candidates need at least two years of experience in a similar management role in a mid-volume, customer-centric retail environment, along with strong written and verbal communication and the ability to take ownership. Weekend availability and knowledge of Microsoft Excel and Google Suite are required.

Skills

Retail Operations
Team Management
Hiring
Onboarding
Training
Coaching
Inventory Management
Visual Merchandising
Customer Service
Sales Target Management
Budget Monitoring
Scheduling
Sales Reporting
Communication
Collaboration
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Store Management
Sales Targets
Profitability
Budget Monitoring
Scheduling
Time Cards
Expense Tracking
Sales Reporting
Inventory Management
Back-of-House Standards
Shipment Processing
Cycle Counts
Stockroom Organization
Omnichannel Customer Experience
Recruitment
Onboarding
Employee Training
Coaching
Team Accountability
Visual Merchandising
Window Displays
Product Presentation
Product Performance
Sell-Through
Customer Experience
Clientele Building
Community Events
Wholesale
Cash Operations

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