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Added 14 mins ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
…permissions, and licensing requests, while ensuring IT Service Management (ITSM) processes are consistently followed and continuously improved. This includes monitoring ticket queues,…
Added 14 mins ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
Execute workload, data, identity, and application migrations with minimal disruption.
Added 14 mins ago
FO
Workday Adaptive Planning Consultant
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Prepare and maintain solution designs, configuration workbooks, decision logs, process documentation, data mappings, test evidence, support procedures, and knowledge articles.
Added 29 mins ago
VP
Software Development Programmer with artificial intelligence (AI) design skills
Vancouver Psychology Centre
Vancouver, BC
- Full-time
…workflow efficiency, enhance client intake systems, and support data-informed decision-making within a healthcare…
Added 29 mins ago
S
Software Engineer Intern
symplistic.ai
Woodbridge, ON
- $23 CAD / hour
- Internship
As an AI Engineer Co-op at Symplistic.ai, you will work directly with our engineering team to design, develop, test, and deploy enterprise AI applications and AI agents.
Added 1 hour ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
7–10+ years in business analysis, requirements gathering, or data strategy for MDM, PIM, data integration, or enterprise information management projects.
Added 1 hour ago
MC
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
Ottawa, ON
- Full-time
Develop and execute automated test suites for APIs, backend services, Kafka, ETL/data pipelines, databases, and file-based integrations.
Added 1 hour ago
MC
Network Technologist (35945)
Myticas Consulting
Ottawa, ON
- Full-time
Support voice and data services delivered over satellite.
Added 1 hour ago
MC
Senior Cybersecurity Test Engineer (35651)
Myticas Consulting
Ottawa, ON
- Contract
We are seeking a Senior Cybersecurity Test Engineer to lead and execute security testing activities across applications, infrastructure, cloud environments, APIs, and system integrations.…
Added 1 hour ago
MC
Principal Embedded Software Firmware Engineer (35837)
Myticas Consulting
Ottawa, ON
- Contract
Define system architecture and implement hands-on solutions across MCUs, RTOS or bare-metal stacks, drivers, middleware, power management, boot/OTA, and security.
Added 1 hour ago
MC
Network Engineer (35135)
Myticas Consulting
Ottawa, ON
- Full-time
…guidance on network configurations, documentation, use cases, test cases, and service design improvements. This role acts as a Subject Matter Expert for network services and configurations…
Added 1 hour ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Translate complex business and functional requirements into technical designs, configuration strategies, data mappings, integration approaches, test strategies, and implementation plans.
Added 1 hour ago
MC
Azure Databricks Cloud Migration & Platform Engineer (36101)
Myticas Consulting
Toronto, ON
- Contract
…Azure Databricks environments, rather than simply developing data pipelines or working within an existing Databricks…
Added 2 hours ago
MH
Software Developer
MSCP Heat Management Solutions
Sherwood Park, AB
- Full-time
…support MSCP's operational, manufacturing, engineering, project management, and administrative…
Added 3 hours ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
…Apollo, Clay, and LinkedIn Sales Navigator. You'll run it, test against it, and help make it better. Mosaic sells a platform with several products, so part of the job is figuring out which…
Added 3 hours ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Vancouver, BC
- Full-time
The successful candidate combines genuine acquisition expertise with strong product management, and leads through influence helping teams define where acquisition should head next. Your…
Added 3 hours ago
G
Growth Marketing Engineer (Content)
Ground
Toronto, ON
- Full-time
Test new channels & growth motions: Spend 80% of your time scaling proven inbound channels and 20% discovering what works next. You’ll own those experiments - from identifying opportunities…
Added 3 hours ago
IF
Agent(e) au service à la clientèle
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems.…
Added 4 hours ago
L
Murex Environment and Configuration Manager
Luxoft
Canada
- Full-time
…asset-classes and sectors including investment banking, asset management, corporate treasury and…
Added 5 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…database, and user acceptance testing, along with experience in test automation, defect management, requirements traceability, and quality reporting. The successful candidate will…
Added 5 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness assessment for complex digital solutions and enterprise platforms.…
Added 5 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect…
Added 5 hours ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
- Full-time
You communicate technical details - such as effort, cost, and system impact - clearly and persuasively, using benchmarks and data to support your recommendations.
Added 5 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…integrations. The successful candidate will design, develop, integrate, test, deploy, and maintain enterprise platform capabilities across frontend, backend, API, workflow, integration, and…

KPMG Canada

Functional Consultant / Senior Consultant – ServiceNow

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 1 to 5 years of ServiceNow or related technology implementation experience.
Posting language: English
Posted: Oct 16, 2026

Original job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

ServiceNow is growing strongly around the world, and we are experiencing significant growth ourselves. Our ServiceNow practice stands out through an exceptional experience, combining our expertise on the platform with deep business capabilities that complement our projects. This enables us to deliver an unparalleled client experience and help our clients achieve their objectives successfully.

Our IT strategy and systems implementation capabilities help clients execute their transformation strategies using the technology best suited to their business, data, and information needs.

This is a great opportunity to join a dynamic, fast-growing team with clear differentiators in the market. We have the opportunity to work on exciting and challenging projects that will allow you to develop and grow to new levels.

What You Will Do

Support client engagements, workshops, requirements gathering, and solution design activities.
Translate business requirements into clear user stories and practical ServiceNow solutions.
Build strong client relationships and contribute to high-quality project delivery.
Prepare documentation, presentations, process maps, test scripts, and training materials.
Support the technical team in implementation, configuration, testing, defect resolution, and quality assurance.
Contribute to reusable methodologies, accelerators, and practice knowledge.

ServiceNow IRM Responsibilities

Lead the IRM workshops and understand the industry needs and market trends.
Translate the Risk/Cyber industry language into user stories for your development team.
Be an advocate for IRM best practices and manage projects accordingly

What You Bring To The Role

1 to 5 years of ServiceNow or related technology implementation experience.
Experience supporting client-facing projects, workshops, requirements, gathering, and testing.
Strong business analysis, problem-solving, communication, and stakeholder management skills.
Strong communication skills in English and/or French.
+2 ServiceNow certifications

Growth Opportunity

Work with experienced leaders on client delivery, solution design, and practice initiatives.
Develop deeper ServiceNow, cybersecurity, and risk expertise while supporting team success.
Progress toward increased delivery of ownership, client leadership, and mentoring responsibilities.
KPMG has created - in partnership with ServiceNow - an accelerated, custom program for IRM. This global, unique program will be available to you as part of our investment in your career.
KPMG is investing heavily in the Risk practice Come join endless opportunities to grow in your career

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $70,000 to $102,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

This position requires written and oral fluency in English because it involves interpretation and application of English standards, guidance, laws and regulations, servicing of English-speaking clients located across Canada and collaboration with English Speaking colleagues located outside of Quebec.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Apply About employer

More about this job

Responsibilities

Support client engagements by facilitating workshops, gathering requirements, translating business needs into user stories, and contributing to ServiceNow solution design and delivery. For IRM projects, lead workshops, interpret risk and cybersecurity needs, advocate for best practices, and support implementation, testing, documentation, and practice development.

Requirements

Requires 1 to 5 years of ServiceNow or related technology implementation experience, including experience supporting client-facing projects, workshops, requirements gathering, and testing. Candidates should have strong business analysis, problem-solving, communication, and stakeholder management skills, English and/or French communication skills, and at least two ServiceNow certifications.

Skills

ServiceNow
ServiceNow IRM
Business Analysis
Requirements Gathering
Solution Design
User Stories
Stakeholder Management
Workshop Facilitation
Risk Management
Cybersecurity
Testing
Quality Assurance
Defect Resolution
Communication
Process Mapping

Benefits

Bonus Eligibility
Comprehensive Total Rewards Program

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow IRM
IT Strategy
Systems Implementation
Risk Management
Cybersecurity
Business Analysis
Requirements Gathering
Solution Design
User Stories
Client Engagement
Workshop Facilitation
Stakeholder Management
Process Maps
Test Scripts
Training Materials
Configuration
Implementation
Testing
Defect Resolution
Quality Assurance
IRM Best Practices
Industry Trends
Project Delivery
ServiceNow Certifications

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