Jobs in Canada

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Added 13 mins ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Reporting to General Manager, coordinates the provision of overall administrative services for the department. Performs all duties related to the position of confidential Assistant to the…
Added 13 mins ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Corporate Facilities and Energy Management, the Manager, Capital Projects and Energy Management (CPEM) will provide dynamic motivational leadership in a…
Added 13 mins ago
CO
Job ID #32355: Superintendent Transit Vehicle Maintenance
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
At the time of application, must possess a current and valid 310T Truck and Coach Licence
Added 13 mins ago
CO
Job ID #32327: Housing Support Worker
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Supervisor and/or Program Manager, Housing Services Division, Social Housing, Access to Housing works directly with households experiencing homelessness or a housing crisis…
Added 13 mins ago
CO
Job ID #32318: Plumber
City of Hamilton
ON · Hamilton, Ontario
- Full-time
Must possess a valid American Water Works Association (OWWA) Cross Connection Control Specialist certification · Must have mechanical aptitude, an ability to read and understand complex instructions, both written and verbal
Added 28 mins ago
PH
Benefits Reconciliation Clerk, Payroll
Provincial Health Services Authority
Burnaby, BC
- Full-time
Under general supervision and in accordance with established procedures, timeframes and various collective agreements, the Benefits Reconciliation Clerk performs a variety of payroll duties…
Added 28 mins ago
PH
Benefits Reconciliation Clerk, Payroll
Provincial Health Services Authority
Burnaby, BC
- Full-time
Under general supervision and in accordance with established procedures, timeframes and various collective agreements, the Benefits Reconciliation Clerk performs a variety of payroll duties…
Added 28 mins ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
…including communicable diseases, addictions, mental health, and general health issues. Performs physical, addiction and psychiatric assessments, refers clients to the physician for further…
Added 28 mins ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
…including communicable diseases, addictions, mental health, and general health issues. Performs physical, addiction and psychiatric assessments, refers clients to the physician for further…
Added 28 mins ago
PH
Benefits Reconciliation Clerk, Payroll
Provincial Health Services Authority
Burnaby, BC
- Full-time
Under general supervision and in accordance with established procedures, timeframes and various collective agreements, the Benefits Reconciliation Clerk performs a variety of payroll duties…
Added 1 hour ago
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Recycler - London (Full-Time)
Talize
London, ON
- $18.3 CAD / hour
- Full-time
In-Person Interview: Qualified candidates are invited for a single interview with the General Manager or Assistant General Manager.
Added 1 hour ago
AA
Robotics Technician - Afternoon Shift
AGS Automotive Systems
Cambridge, ON
- Full-time
Reporting to the Engineering Assistant Manager, the Robotics Technician is responsible for, but not limited to, any type of equipment that needs to be programmed with special emphasis on…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as the finance lead for the Product Line, partnering closely with the General Manager and leadership team
Added 1 hour ago
M
Survey Crew Lead/ Senior Technologist
McElhanney
Lloydminster, AB
- Full-time
Flexible work rotations suited to your needs · Must possess and maintain a valid class 5 driver’s license with a clean driving record
Added 2 hours ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
…departments in the stores. These associates execute approved general bay service, tasking, projects and resets safely, accurately and efficiently. MEAs must build and maintain strong…
Added 2 hours ago
ON
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Mission, BC
- Part-time
5. General Housekeeping, stocking Prescription filling supplies (Vials, labels, bags), keeping the dispensary clean, organized and neat, maintaining clean/safe work environment as part of…
Added 4 hours ago
CG
Registered Practical Nurse - Inpatient Surgical - Temporary Part-Time (2026-241)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
Hours of Work: 12-hour shifts · At this time this opportunity is scheduled 12-hour shifts
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
…development of individual practice goals and special interests - general medicine, women’s health, pediatrics, oncology, cardiology, obstetrics, geriatrics, inpatient and Long Term Care…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
…office staff including RN, MOA, billing staff and an office manager. Overhead - 30% per month max with option to become an associate once split overhead levels are reached. As an ethos, we…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Nanaimo, BC
- Internship
Added 5 hours ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Internship
Join SSP America as our next Restaurant General Manager and guide a full-service restaurant w/bar concept in one of the most dynamic, fast-paced environments in the industry. Bilingual…
Added 5 hours ago
JH
General Manager - Boutique Hotel
JRoss Hospitality Recruiters
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
JRoss Hospitality Recruiters is seeking an accomplished and entrepreneurial General Manager for an established hospitality organization in Toronto. This opportunity is well suited to a…
Added 5 hours ago
Senior Quanitity Surveyor - NECReg
PACT
ON · Mississauga, Ontario
This position is 5 days per week with core hours of work between approximately 8:00am–5:00pm with 1 hour lunch or as agreed upon with your manager
Added 6 hours ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
…departments in the stores. These associates execute approved general bay service, tasking, projects and resets safely, accurately and efficiently. MEAs must build and maintain strong…

KPMG Canada

Senior Coordinator, HR Delivery Centre - Offshore

Burnaby, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 3-5 years work experience in human resources or operations.
Posting language: English
Posted: Oct 17, 2026

Original job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

The HR Delivery Centre leverages onshore and offshore resources, outsourcing and HR Automation (RPA, AI and ServiceNow) (e.g. employee self-service) to deliver operational excellence in meeting SLAs including timeliness and accuracy, compliance and internal customer satisfaction.

The Senior Coordinator will share in the responsibility in the effective and efficient delivery of support to the Firm employees and Partners, retired employees and partners, HRLTs (including HRC/FHRLs), Centre of Excellence HR teams, hiring managers on general HR matters.

This position reports to the Manager, HR Service Delivery.

What You Will Do

40% - Operations management/ managing enquiries and correspondence

Act as the first point of escalation for the Offshore HRDC team in providing guidance to delivery efficient and accurate support surrounding National HR policy and program process or procedure questions.
Address routine questions directly, while escalating only complex or contentious matters to the Manager or Senior Manager, HR Delivery Centre, as necessary.
Lead daily team calls, summarizing takeaways and sharing’s back to the team via appropriate channels.
Support the prioritization and allocation of work for the team.
Case management support when volumes are high and/or on complex cases.

20% - Insights and reporting

Collect and analyze data measuring Service Level Agreements (SLAs) and KPIs of the work performed by the HRDC onshore team and identify areas for improvement, escalating breaches to the Manager, HR Service Delivery.
Present regular reports on service delivery performed to management.

15% - Quality control reviews

Conduct regular quality control reviews of HRDC processes
Supervise, coordinate and oversee the work and quality performed by the HRDC onshore team, working with established operational systems (i.e. Standard Operating Procedures (SOPs), and in line with set Key Performance Indicators (KPIs).

10% - Continuous improvement

Analyze HRDC processes to identify inefficiencies and recommend solutions for improvement.
Identify opportunities for automaton and/or offshoring and support the implementation of process improvements to enhance efficiency and contribute to service delivery optimization goals
Support change initiatives related to service delivery optimization, ensuring smooth transitions and minimal disruption and communicate changes effectively to the HRDC team and stakeholders, addressing any concerns or resistance.

10% - Document management

Support the creation and maintenance of HRDC onshore Standard Operating Procedures (SOPs) and knowledge articles, compliant with Firm policies and procedures
Create and maintain process maps to visualize workflows and enhance understanding of HRDC operations.
Cascade updated SOPs, knowledge articles and process updates to the team via appropriate channels.
Leverage established communication protocols to facilitate smooth information flow within the team and with stakeholders.

10% - Organizational capability building

Provide coaching to the HRDC onshore team members to develop their skills and ensure the team is trained on standardized processes and tools.

5% - Other projects/duties as assigned.

What You Bring To The Role

Bachelors or post-graduate degree in HR, operations or related field.
CHRP or CHRLP designation preferred.
3-5 years work experience in human resources or operations.
Specialized knowledge of HR policies and programs.
Excellent English (oral and written) communication skills, French communication skills an asset.
Service delivery focus - experience in roles that emphasize service delivery or a shared services model.
Supervisory / team lead experience preferable.
Contributes to process and operational improvements and manage related change management activities.
Knowledge and experience related to the development, compilation, analysis and presentation of data, reports, and documentation of workflow processes.
Perform well under pressure and demonstrate adaptability in managing unexpected situations.
Demonstrate strong leadership and relationship building skills and the ability to work well both independently and in a team environment.
Strong interpersonal, organizational, analytical, decision making, problem solving, verbal and written communication skills.
Proficiency with MS Office and case management technology.
Knowledge and experience with automated technologies in HR processes (i.e. Blue Prism, ServiceNow, AI) an asset.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG NB Region Pay Range Information

The expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. For internal Applicants - For more information about the expected base salary range for this position, see the FY27 Total Cash Ranges on HR on Demand.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee HR service delivery operations, guide the offshore team on HR policy and process inquiries, and support case management, work allocation, and escalations. Monitor service levels and quality, report on performance, improve and document processes, support automation and change initiatives, and coach team members.

Requirements

Requires a bachelor’s or postgraduate degree in HR, operations, or a related field, with 3–5 years of experience in human resources or operations; a CHRP or CHRLP designation is preferred. Candidates should bring HR policy knowledge, service-delivery experience, strong communication and analytical skills, and proficiency with Microsoft Office and case-management technology; supervisory experience and familiarity with HR automation tools are assets.

Skills

Human Resources Operations
HR Service Delivery
Data Analysis and Reporting
Quality Control
Process Improvement
Change Management
Standard Operating Procedures
Knowledge Management
Team Leadership and Coaching
Case Management
Stakeholder Communication
Problem Solving
Microsoft Office
ServiceNow
Blue Prism

Benefits

Bonus Eligibility
Comprehensive Total Rewards Program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Delivery Centre
HR Service Delivery
Shared Services
Service Level Agreements
Key Performance Indicators
HR Policies and Programs
Case Management
Quality Control
Standard Operating Procedures
Knowledge Articles
Process Mapping
Process Improvement
Change Management
Automation
Robotic Process Automation
Artificial Intelligence
ServiceNow
Blue Prism
Microsoft Office
Data Analysis
Reporting
Workflow Documentation
Employee Self-Service
CHRP
CHRLP

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Work requirements

Jobs in Canada